Customer Ratings & Reviews

Thank you for your enthusiastic review, DrDeselms!

We are delighted to hear that you "Absolutely love" your K-85XR50 television! It's fantastic to know that we’ve delivered on both quality and ease of use for you.

Your description of the picture—crystal clear with vibrant colors—is exactly what we aim for with our XR Processor™ and high-performance screen technology. We believe top quality shouldn't come with hassle, so we’re thrilled you found the TV so easy to use.

Thank you again for choosing Sony for your home entertainment needs!

Best regards, Gus, Sony Social Media Team

Hi LeeNsamsing,

We are ecstatic to hear that you are experiencing the incredible picture quality of the Sony BRAVIA 5, with perfect clarity and brightness whether you are viewing in a brightly lit or a dark room. We also appreciate you mentioning the audio and validating the recommendation for a sound bar, as an external system is often the ideal pairing to truly complement the amazing visuals.

Thank you for choosing Sony!

Regards,
Dominick

Hi Melyu,

We are thrilled to hear that your new BRAVIA 5 is providing a true movie theater experience right in your home! It is wonderful to know the sound system is delivering that level of immersion for you. Thanks for choosing Sony.

Best regards, Eliab

Hi ChloeH,

Thank you for your feedback! We are thrilled to hear that you are enjoying your new 85" BRAVIA 5 and that the installation process was a success. This model features our XR Backlight Master Drive and thousands of Mini LEDs to provide the incredible brightness and contrast you are seeing on that massive screen.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the review, Azul!

We are so happy to hear that you had a great experience picking up your new K-85XR50 at Best Buy! It’s wonderful to know you are pleased with your purchase and we hope you enjoy the incredible big-screen experience.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

HI CHARLESF,


That's wonderful feedback! We are delighted to hear you find the BRAVIA 5 Mini LED TV beautiful, appreciating both the crispness of the display and the clean, aesthetic look even when it's off.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Jb29,

We are thrilled to hear that you are enjoying your new television! We are delighted to welcome you to the Sony family and truly appreciate you choosing our product for your initial experience. It’s wonderful to know that the display’s visual clarity is exceeding your high expectations.

Thanks for trusting Sony!

Regards,
Dominick

Hi blanc,

That is fantastic to hear! We are happy that the 85" BRAVIA 5 Mini LED TV was the perfect size upgrade for you and that you are enjoying the great picture and clarity.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, GreisyR!

We are absolutely thrilled to hear that you find both the image quality and the sound of your K-85XR50 television to be very good! Delivering a premium, balanced home entertainment experience is what we aim for.

Thank you for your high recommendation and for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Lewis,
Thank you for the great feedback on our K-85XR50 TV! We are thrilled to hear that you find the picture quality excellent and that it's totally worth the investment. It's a true pleasure to know that you love how movies and games look on this TV.

The BRAVIA 5 is engineered to deliver an unparalleled visual experience, with its stunning 4K resolution and advanced image processing technology. This ensures that every scene is vivid and lifelike, bringing your favorite content to life. The TV's immersive sound system complements the visuals, providing a theater-like audio experience.

Thank you for putting your trust in Sony!
Best regards,
Estefany

Thank you for your fantastic review, RaulG!

We are absolutely thrilled to hear that you feel your K-85XR50 television was an outstanding great buy and that the picture is perfect!

Your strong recommendation to anyone is the best compliment we could receive.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello SarahE,

Thank you for choosing Sony!

We're excited to hear that you’re enjoying the great picture quality and value of your K85XR50 TV. It’s wonderful to know the size perfectly suits your viewing space, making every detail easy to see. Your feedback truly motivates us to keep delivering products that enhance your entertainment experience. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi Jennifer,

That is fantastic! We're glad you found a great deal on the 85" BRAVIA 5 Mini LED during Tech Days. With its Mini LED contrast and XR Motion Clarity™, it truly is the perfect TV for making Football Sundays an immersive, stadium-like experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi Andy,

Thank you so much for this incredible 5-star review! We couldn't be happier to hear that you're loving the awesome picture and top sound of your new Sony BRAVIA 5.

It's an honor to welcome you back to the BRAVIA family after such a remarkable 24 years with your previous TV. That kind of longevity is something we take immense pride in, and it's a testament to the quality and durability we strive for in every one of our products. We are confident that your new BRAVIA 5 will continue to deliver an outstanding viewing experience for many years to come.

Thank you again for your loyalty and for being such a valued Sony customer!

Regards,
Dominick

Hi PatrickD,

Thank you so much for the 5-star review! We couldn't agree more—our focus is always on delivering a priceless and clear picture that provides an exceptional viewing experience, regardless of the series. We're delighted you recognize and appreciate the beautiful quality that makes Sony the best choice for your home!

Best regards,
Dominick

Hi RichardwH,

That is wonderful to hear! We are thrilled that you are enjoying the great picture quality, the easy hookup to your surround system, and the user-friendly nature of the apps on your 85" BRAVIA 5 Mini LED TV.

Thanks for choosing Sony.

Best regards, Eliab

Hi RazvanP,

Thank you for your 5-star review of the Sony BRAVIA 5!

It brings us great satisfaction to hear that you love the TV and find the image to be "perfectly clear". We also appreciate you noting that the initial setup was generally easy.

We're confident you'll continue to love the stunning picture quality for all your daily viewing. If you experience any further issues with app availability, please feel free to reach out to our support team for guidance:

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Thank you for choosing Sony!

Regards,
Dominick

Hello James,

Thank you for choosing Sony!

It makes us really happy to hear that the K85XR50 TV’s full array Mini LED technology delivers outstanding performance and stands strong among high-end models. We appreciate your recognition of its quality and value. Thank you for sharing your feedback!

Best regards,
-Fred

Thank you for your fantastic review, JackM!

We are absolutely delighted to hear that your new K-85XR50 television brings a whole new perspective to your viewing! It's incredibly rewarding to know that it’s elevating both your motorsports racing and your movies with incredible picture quality.

That immersive experience is what we strive for with our premium displays. Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for your fantastic review, BrianB!

We are so pleased to hear how much you are enjoying your K85XR50! It's truly rewarding to know that you find the picture amazing and that you feel it's worth the cost. We designed this TV to deliver a premium visual experience, and it brings us great satisfaction to know that we have succeeded. It's also great that you're enjoying the enhanced sound of the soundbar!

Thank you again for choosing Sony and for your strong recommendation.

Best regards, Gus, Sony Social Media Team