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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 148 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 148 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, it needed some slight calibration but for the most part it was about 95% of the way there -out of the box. The build in speakers are a bit “tin sounding”, however, I don’t hold this against it for a review , as I doubt you’re buying this level of TV and not pairing it with some kind of external sound system. All in all I have no complaints about this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReneL,

      Thank you for the excellent 5-star review! We're delighted to hear that you are enjoying your new K85XR50 TV and that it met your expectations right out of the box with only minor calibration needed.

      We appreciate your feedback regarding the built-in speakers, and we agree that pairing a premium TV with a quality sound system is the best way to achieve an immersive home theater experience. It's great to hear that you have no complaints about the product.

      Thank you for choosing Sony and have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Bright and great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Bright screen. OLED like black levels. Great for a bright living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Blake!

      We are so pleased to hear that your K-85XR50 television is delivering a Great picture with a Bright screen! It's especially rewarding to know that you are enjoying the OLED-like black levels and that the TV performs Great for a bright living room. We design our displays to maintain exceptional contrast and clarity even in well-lit spaces, and your feedback is a wonderful confirmation of that effort.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so user friendly.Difficult to adjust picture quality.A great variation on the picture quality from app to app.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JimRabbit,
      Thanks for reaching out and sharing your feedback on the K-85XR50. We're really sorry to hear that you're finding the picture quality adjustments difficult and noticing such a big variation between different apps; that certainly sounds frustrating, and we apologize for the less than smooth experience.

      For the picture quality issue and the app variation, we'd strongly recommend checking out a feature called "Picture Mode" or "Calibrated mode". These features tries to adjust the settings based on the content (like switching to "Cinema" for a movie app or "Game" for a console).

      You can find these settings under the "Display & Sound". Changing one or two of those core settings should help smooth out the differences you're seeing between, say, Netflix and a YouTube stream.
      Find more information here: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html

      Thanks for choosing Sony and for bringing this to our attention.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and quality is excellent for the sale price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess,

      We are delighted you find the color and quality of the 85" BRAVIA 5 Mini LED TV to be excellent, especially for the price you received.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Bravia best tv ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and image. The Sony Bravia so far has been the best tv we had in decades

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizzieA,

      Thanks for this wonderful feedback!

      We're delighted to hear your new BRAVIA 5 has made such a positive impression. The BRAVIA 5 is designed to deliver a truly immersive experience, combining our powerful XR Processor to enhance picture quality and our X-Balanced Speaker design for clear, well-balanced sound. It's great to know that these features are making a noticeable difference for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    A Fantastic TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture in a TV I have ever had. Glad I went with the 85". And such a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOHNH!
      We are delighted to hear you're enjoying the picture quality of your 85" BRAVIA 5 television. It’s fantastic that you feel the investment paid off and that the large screen size is making a big difference.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Bravia Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Wish the sound was a little better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jeff,

      Thank you for choosing Sony!

      We're elated to hear that you love the picture quality of your K85XR50 TV. Your feedback about the sound is important to us, and we appreciate you sharing it. We're always striving to enhance the overall experience and hope to continue delivering products that bring you enjoyment. Thank you for your thoughtful comments!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Image looks great. We love it so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Cperkins,

      That is fantastic to hear! We are thrilled that you are enjoying the beautiful size and great image quality of your 85" BRAVIA 5 Mini LED TV.

      The combination of Mini LED and our Cognitive Processor XR is designed to deliver that great-looking picture with captivating brightness and incredible contrast, so we are glad you are loving it so far.

      Thank you for choosing Sony!

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    love it, it's the best purchase I made and very go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, it's the best purchase I made and very good service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI DeysiT,

      That's wonderful to hear! We're delighted that you consider your 85" BRAVIA 5 to be the best purchase, and that you received very good service.

      Thank you for choosing Sony! Best regards, Eliab. sony-global

  • Rated 5 out of 5 stars

    Sony 85” mini 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 85” mini 5 is a great Tv Beautiful picture, great smart features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! This tv looks and sounds great! I would purchase again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CandiceH,

      Thanks for sharing your feedback! We're thrilled to hear you're so happy with the BRAVIA 5's picture and sound. It's great to know that you'd purchase it again—that's the best compliment we can get.

      We hope you continue to enjoy a fantastic viewing experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Bravo for Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very impressed with the picture and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonas1,

      We're so glad to hear that you're very impressed with the picture and sound quality of your Sony BRAVIA TV. Thank you for sharing your fantastic 5-star rating—the vivid visuals and immersive audio on the K85XR50 are designed to truly elevate your home entertainment experience.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great TV, plus excellent service and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Would highly recommend it. Also had a great experience purchasing it and a very easy process having it installed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ScottL,

      Thank you for choosing Sony!

      We couldn’t be happier to hear how much you love the K85XR50 TV and that your purchasing and installation experience was smooth and enjoyable. Your recommendation means a great deal to us and encourages our commitment to providing not just excellent products but also seamless service from start to finish.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful picture just what i expected highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldM,

      We're so happy to hear you're enjoying the beautiful picture on your BRAVIA 5 Mini LED TV. Thank you for the high recommendation!

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Great TV…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and highly recommend the Sony audio system!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YumiS,

      Thanks for the great feedback on the new BRAVIA 5! We're thrilled to hear you're enjoying the TV and really appreciate your high recommendation of a Sony audio system to enhance the experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, quality tv. Well built I would definitely buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wt417!
      Thanks for sharing your review! We are thrilled to hear that you’re so happy with your new K-85XR50 and that you’d choose it all over again.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and Simone is the best. The store manager is a great person as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeanC,

      We’re thrilled to hear that you had such a positive experience at Best Buy and that you’re enjoying your new 85" BRAVIA 5! It is wonderful to know that Simone and the store manager provided such excellent service, and we're confident that the massive scale and Mini LED brightness of your new TV will make it a centerpiece of your home entertainment for years to come.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 4 out of 5 stars

    Bright new mini led tv for 2025

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New mini led for 2025 has a bright vibrant color. Got this television for my living room and the 85” screen looks great. I prefer the mini led to the older oled Sony tv I got years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia is a good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this TV so far.our first Bravia was the last tv we had and it lasted 20 years. Hope this one is the same.Best Buy delivered with no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, JENNIFERC!

      We are absolutely delighted to hear that you are loving your new K-85XR50 television and that you had a smooth delivery experience from Best Buy!

      Your loyalty is truly appreciated. Hearing that your first BRAVIA lasted 20 years is a wonderful testament to the reliability and quality we strive for in every product we make. We share your hope that this new model will bring you two decades of equally brilliant, stunning home entertainment!

      Thank you again for choosing Sony, and welcome back to the BRAVIA family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality good, audio needs improvement.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MalcolmfG,

      Thank you for your feedback on the Sony BRAVIA 5! We are happy to know you are pleased with the quality of the display. We also appreciate your constructive note regarding the audio performance. You can tailor the sound to your preference and room environment by adjusting the TV's built-in sound settings.

      Please use the guide below to learn how to adjust the audio quality settings on your TV:

      https://www.sony.com/electronics/support/articles/00302857

      We hope these adjustments help you achieve the sound experience you are looking for!

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

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