Main Content

Customer Ratings & Reviews

Sony - 85" Class - LED - X850F Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 189 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 189 Reviews
  • Rating: 3 out of 5 stars

    Mediocre but passable picture, dislike AndroidTV

    Posted
    tmanning
    • My Best Buy® Elite MemberElite Member

    I've had this TV for about 3 weeks now. The picture quality of this 85 incher is OK...Each of the 4 corners has a noticeable dim area on any image of average brightness or higher, otherwise the picture is good. I didn't notice any such issues when looking at a floor model in my local Best Buy of this unit prior to purchase, but they always run fantastic looking demo images meant to hide flaws. Maybe there are some picture adjustments I could try, it is all factory default right now. Black levels and dark scenes are better than the few year old 80" 4k vizio (that died due to a vertical green stripe on screen) it replaces. I've been hoping for an AndroidTV Oreo update, still stuck on the factory original version. This being my first experience with AndroidTV, I really dislike the flow of it. There is a significant in-continuity of the various Android menus vs the various TV setting menus - nothing flows well and I'm always fumbling to find what I want as it isn't integrated well. I expected much much better of Sony. Sometimes the menu appears on the top, sometimes the sides, overlaying in odd ways with the Android menu which I also don't care for - I've never had a problem with any other TV or set top box in this way. My wife simply won't use this TV at all because of the control nuisance - I have to be in the room or else she will just watch shows on her phone - going from 85" to 6.5" should say something. I've now set the TV up as basically nothing more than a glorified monitor and control the set using basically ANY other smart device/source we are using, from the DVD/BluRay player to my Amazon Fire TV or various receiver streaming functions. I am an Android user for phones, however, and not inherently prejudiced against it. As for the remote, I really don't like the way it feels in hand - squarish with rounded but not rounded enough edges. It feels like a long rectangular brick and not at all comfortable. Buttons are not in convenient positions for my hand size which is about average and some of the button functions are not as obvious as it should be for navigating the various operations, so I've gone to using a different smart remote or even the IR blaster on my phone...it just feels better for me to use. The net of the situation is I wouldn't buy this TV again, and given Android TV I probably won't buy any set that has that as the operating system, but that is my personal preference. If you like Android TV, by all means go for it. I'm really hoping the Oreo firmware update happens and improves the situation a little - Sony had apparently released it, then pulled it, some months later I'm waiting for it. This may well be the first TV ever that I replace before it goes bad. It is just a matter of how long I decide to tolerate the picture's corner issues as well as deal with Android TV and the remote when I absolutely have to. Yep, I have some buyer's remorse on this one.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks great at the store, better at home!

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I did a lot of searching and reading before deciding to pull the trigger on this TV. We were looking at the similar sizes by the other manufacturers, and one was a close competitor... but the Sony won out on black levels, contrast, and vivid colors. The 85" is a beast... don't even think about mounting it on a wall without some help. We put a wall mount up, and it was all my wife and I could do to lift it up and hang it on the mount... a third set of hands would have made it much easier! Once it was mounted and connected to the rest of the system and dialed in, we kicked back to watch a movie... and it is worlds ahead of the Mitsubishi 73" DLP we have! Even with just DirecTV or a regular Blu-Ray, the picture is sharp and vivid... but throw in a 4K movie and be prepared to be blown away. There were moments in "A Star is Born" where the concert spotlights would get aimed at the cameras, and it nearly felt like the real thing and I had to squint... it was THAT bright! I can't believe at just how dark the screen can get, either. The contrast between the light and dark is really, really good. Movies like Aquaman, Avengers - Infinity War, Deadpool (I & II) and even Marry Poppins just look fantastic! My wife is not an audio/video nut like I am, and even she says that this TV is amazing, and she wants us to host movie nights with friends and family now. Bring on the pizza, popcorn, and brews! For the price, it's just a solid TV. Best Buy was having a sale so that made the decision just that much easier! I'd highly recommend this TV if you're in the market and it's within your budget.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best TV I have ever watched!!!

    Posted
    BIGDAVE
    • My Best Buy® Elite Plus MemberElite Plus Member

    I Have a 75in Sharp quad pixel TV that I thought had a great picture, but I been watching the older version the XBR85-850D in the store and when it went on sale I decided to buy it, when I went to my Best buy store the Sony rep. was there and explained a the difference between the 850D witch is the 2016 model and 850F is 2018 model and wow what a upgrade, just got it installed to day buy the Geek squad on the wall and they did a great job i think i could have done it my self but it weighs 97lbs and if you put to much pressure on the screen you can crack it and did not want to risk damaging a 5000$ TV so it was worth the 200$ to let the Geeks do it and wow what a picture between the voice control and all the 4K content on line defiantly worth the extra money in my option and i still can not believe the picture on this thing i am still just blown away with this TV has to be seen to believe and it hook up to my Yamaha RX-A2060 receiver and i have 7 Klipsch speakers so i don't think i will be going to see a movie in a theater ever again because I think this TV look better than the IMAX and that saying a lot but that how impressed i am with this set up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Go big or........

    Posted
    Go206
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After endless research and the help of knowledgeable Best Buy associates we decided to purchase the Sony X850F. We've only had this TV a month and a half so we are still learning to navigate the menu and the remote control. The initial set up was easy. Just follow instructions on the screen with the remote. The remote has a built in Google Assistant which performs tasks by voice command. The remote also has built in Netflix and Google Play buttons. Although we haven't seen a 4K resolution movie yet picture quality has been excellent. It's big, bright, vivid, clear, and crisp. Watching sports has been great! Maybe I can do an updated review after we have had this TV for a while. Looking forward to watching a 4K resolution movie with our home theater......

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High value 85" tv

    Posted
    Lumenslust
    • My Best Buy® MemberMember

    TV shows a bright, vivid picture. Superb color accuracy out of the box. It also contains the best upscaling processing that I've ever seen. It upscales 1080 content to near 4K quality. Movies from the early 80s and 90s appear with shocking new details now. Motion handling with sports is excellent. It also has reasonably strong black levels. After a few minor adjustments to settings, this TV shows a spectacular picture. I finally have a TV that looks every bit as good as it did when I demoed it in the store. I viewed the 850f side by side with the 900f. Their image appeared identical. The only difference I could discern, is the 900f with it's local dimming setting engaged appeared to have black levels around 15% deeper than the 850f. Definitely not worth the $1,500 difference in price between the two. So I went with the 850f and could not be happier.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Size matters.

    Posted
    Skoobz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This isn't the highest model but I opted to go for the size. At 85 inches, it is rather heavy. I thought about wall mounting it like the rest of my TVs but haven't had the opportunity to do so. The hefty weight has allowed Sony to provide it with some decent speakers on a flat panel. The screen technology is also different than the rest of the line as it uses the same screen tech as the model higher. It has your standard set of features and the fact that the TV has many options to choose from as it uses the Android OS. Going back to the size, be prepared to custom make your own TV stand, as I have done. The TV is awesome. I was on the verge of getting a projector for the pre wired media room but the lazy side of me just opted for this monster. All of the goodness of a flat panel with the eye candy of a size. The only issue is very faint vinetting. You'll have to look for it. It isn't obvious but it is there. I also ruled out the Samsung because the stock they had was 82 and well, this was bigger.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Skoobz, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rating: 5 out of 5 stars

    >GREAT TV

    Posted
    RAmadon
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this Sony XB 85" X850F Ultra HD TV after many hours/days of research and a few trips to Best Buy in Concord, NH. This TV is remarkable with the clarity it gives you and multitude of functions. This set replaced a 6 year old 70" Vizio that served us well, but we wanted to upgrade to a newer and larger set and very glad we made the choice to go with this model Sony. Best Buy customer service was excellent with the time they took to educate me on the various newer model TV's, and Sony customer support was also very good to help with any questions I may have had during setup. I hung mine on a wall that accommodated it perfectly and would definitely recommend this set IF you have the room for it in your home (It is quite large). My wife and I enjoy watching this TV as much as going to the Movies!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not anywhere near Sony

    Posted
    SonyBeBAD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Clearly Sony pays for it's space at Best Buy. Sony used to be the Gold Standard in TV's. I only bought Sony until now. They promote this as a Android Smart TV. It is a Sony modified Android TV. You cannot download other than Sony and Google Play apps they want you download. Google play pre-installed is pay to watch movies etc. I called Sony and spoke to their customer support staff for nearly an hour. The bottom line is they say it has Android inside and that makes it an Android TV. This TV is 85 inches and does not have the ability to give the picture quality of their smaller 4K TV's My advice to Best Buy is end their current contract with Sony until they fix and stop fibbing about their TV's. This TV might look good for a year or more. Then you will realize you paid way too much for a name brand TV that used to be the Gold Standard. Down the road if Sony fixes their promotion of a modified two star product as a five star, I might try them again.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi SonyBeBAD, we're very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number. Thanks! ^Ron Sony_US

  • Rating: 5 out of 5 stars

    Great 85" TV

    Posted
    CaptMorgAZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My expectations were tempered based on other's reviews. I think, using default settings, you would be disappointed in some combination of action movies and sports if you left the TV as is. But, there is a display settings menu available for a reason and using the preset display options makes a world of difference. Sports, Cinema and Vivid are all useful. Digging into the settings further will fine the the experience more. If you are going to make this type of investment, you need to understand what the motion settings will do and be willing to play with the settings a bit. After some adjustments, I find this to be worth every penny of the $3500 I paid.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great uprez from 1080, 4k from 35mm clean

    Posted
    Cinemaphile

    I originally got the Sony x930e 65" for Dolby Vision. I wasn't satisfied with the screen size for movies that have an aspect ratio of 2:35:1 or wider like Star Wars. Then when I found out that Disney wasn't stick with Dolby Vision for all their 4k release. So I decided to get the 85" HDR only X-850F! It totally blew my mind how much detail in Actor's expression and background actors misadventures I didn't see, or notice as well before. I'm in the middle of revising my old library and building my 4k. The uprezing looks pretty impressive. I may not buy over some of my bluray. So far, it's been like adult Christmas every time I watch a movie. This size or higher is definitely for cinema lovers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing Giant Screen - Go Big and Stay Home!

    Posted
    HVTechGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Stunning 4K HD in an 85" package - just amazing. I know the 900F series has FALD and a better processor, but for me, this is far and away the best picture I've ever seen in my living room. The screen is bright, reflections are well controlled, normal HD picture great and 4K UHD Movies (paired with the Sony UBP X700 UHD player) just blew me away. Deducting one star for the inconsistent and still mysterious andoid TV interface - maybe it'll make more sense after I get used to it, but just seems needlessly convoluted. Otherwise - Go Big and Stay Home! PS: saved 25% off list for Black Friday week - thanks Best Buy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's Big!

    Posted
    CassidyRTR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I will start off by saying this TV is quite large. Duh! That's why you buy an 85 in. It does seem to me my older Samsung TV has a better picture and is not a 4k TV. However, I did kind of start tinkering with some of the settings and the picture is getting somewhat better. When there is a strobe effect In a scene, sometimes there will be a bunch of squares. I guess that has something to do with the refresh rate. The default settings are not the greatest ecspecially the sports. Wish Sony would give some other fine tuning picture quality adjustments. Overall I am satisfied with my purchase. Plus it was on sale.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Piece of crap

    Posted
    whitebear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought the big TV (85") for the family for Christmas 2018. It was a big hit. Great picture, sound and big! Been enjoying it till now mid April 2019 it died. No picture no sound and LED on front is flashing 5 time. (Kiss of death according to Geek squad) I called best buy they asked if Id bought their warranty??? It's not even 6 months old! If I had bought their warranty they could help, but I didn't...... so good luck. Best buy sucks. I'll try Sony tomorrow but I've been on the net and don't expect much from them either..... save your 3 grand. DO NOT BUY SONY

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Sound for the Price

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been very happy with this soundbar; the quality is excellent and it switches easily between the cast device, cable, and playfi inputs. It's an exceptional value for the price and a nice complement to the Definitive products elsewhere in the house. My only complaint: the remote it comes with is really awful! Its tiny, easily lost, cheaply made, and completely disposable. It's been difficult to get it to work with the TV/cable remote, but we finally figured it out. I highly recommend ditching the remote provided asap and integrating with another remote control.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    No reason now to go to a movie theater again

    Posted
    Norma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We got the 85” version and are quite happy with it. I tweaked the black levels and brightness a bit to get the picture to my taste. It’s an impressive picture. Every now and then I do notice some of the blacks will be a little washed out on a scene due to the 850F not having local dimming but I knew that going in and was unwilling to pay another $1K for the 900F model. It really doesn’t happen all that often, 95% of the time it’s perfect. I’m planning to use my $1K savings on more home theater fun stuff.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bigger is always better

    Posted
    HistoRB49
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you don't want to spend the money on a new 2019 85" tv then this 850F won't break your wallet. It's plenty big and bright enough for your viewing experience. Contrast is very good however doesn't have Dolby Vision. Processing is really good so detail is nice. So if you want a very large screen with very good clarity whether you're watching from the front or from the side you won't be disappointed with this model

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh

    Posted
    Smileycat111
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wish I would have stuck with Samsung. The remote on this TV is pretty bad. I have to push the buttons more than once for them to register and there is a lag time for the TV to respond even when it gets the signal on the first push. Best Buy installer said he has heard that complaint from other customers. The refresh rate is slow, which appears as smears when there is too much movement on the screen for it to keep up with. Also, major glare on the screen. I'm not sure any TV can prevent this, but it's pretty bad. Picture/color is great though. Factory speakers are impressive as well.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV

    Posted
    Sigtau91
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had this tv for a month now and it is fantastic. The picture is great and there is no blurring when watching sports. The remote is easy to use and controls the fire tv (although I probably don't need it because so many apps are available). It didn't take long to set it up out of the box. Plenty of Inputs for multiple gaming systems, DVD players, etc. Split screen gaming on a giant tv is next level. The sound isn't bad but I use a sound bar package for movies.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big is better

    Posted
    Tobias
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    A 100 lb. TV was a little challenging to put on the wall but worth all the effort, Clear beautiful picture, UHD HDR is as real as its gets, sound is good for a TV but even better hooked to my 10.1 surround system. the 85" Sony picture quality is a much better choice over the 82" offered by the completion. The Sony 85" Bravia XBR smart TV will make your home theatre experience awesome. you will smile all day long.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent in store demo

    Posted
    Tbsclmail
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We haven’t set this tv up at home due to a pending fireplace installation where this will be mounted. In store I was set on a Samsung that was cheaper than the Sony. Almost immediately, the salesman asked if he could show us a couple things. He demonstrated the smoothness of a circle moving in a circle as well as a person in a swinging hammock. The performance between that tv and this Sony were night and day. Because of his knowledge we ended up buying this product!

    I would recommend this to a friend