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Customer reviews

Rating 4.7 out of 5 stars with 253 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 253 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go big or........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After endless research and the help of knowledgeable Best Buy associates we decided to purchase the Sony X850F. We've only had this TV a month and a half so we are still learning to navigate the menu and the remote control. The initial set up was easy. Just follow instructions on the screen with the remote. The remote has a built in Google Assistant which performs tasks by voice command. The remote also has built in Netflix and Google Play buttons. Although we haven't seen a 4K resolution movie yet picture quality has been excellent. It's big, bright, vivid, clear, and crisp. Watching sports has been great! Maybe I can do an updated review after we have had this TV for a while. Looking forward to watching a 4K resolution movie with our home theater......

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Picture quality is great for everything except sports, I notice some blurring while watching football, and basketball, but it's nothing significant seeing as how sports isn't the main reason I bought the T.V. Maybe over time, and after calibration that'll sort itself out. Overall I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great service with installation great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the perfect tv for our space. The picture quality is wonderful. Service from the geek squad has been incredible

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a wonderful picture. It is awesome and looks great on my wall. I am truly impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a massive tv and I got it. I love everything about it. Make sure that u have room for it. Because it’s bigger then u think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing TV for a movie watcher.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happier with my TV. The color and the clarity of the screen are breath taken. My movie experience is like being in the theater.

    I would recommend this to a friend
  • Cons mentioned:
    Tech support

    Rated 1 out of 5 stars

    Lot of $ for a gray screen and blue O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my tv today and started setup. Have been watching a gray screen and spinning blue toilet bowl for 20 minutes now. Tech support no help, said to wait 30 minutes and if no change call back. VERY disappointed. Not what I expect for a $3000 tv. SO NOT impressed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want picture perfect clarity, this is it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. Clear, brilliant colors make you feel like you are right there in the middle of what you are looking at. We love the clarity of this TV. Would definitely recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Size matters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't the highest model but I opted to go for the size. At 85 inches, it is rather heavy. I thought about wall mounting it like the rest of my TVs but haven't had the opportunity to do so. The hefty weight has allowed Sony to provide it with some decent speakers on a flat panel. The screen technology is also different than the rest of the line as it uses the same screen tech as the model higher. It has your standard set of features and the fact that the TV has many options to choose from as it uses the Android OS. Going back to the size, be prepared to custom make your own TV stand, as I have done. The TV is awesome. I was on the verge of getting a projector for the pre wired media room but the lazy side of me just opted for this monster. All of the goodness of a flat panel with the eye candy of a size. The only issue is very faint vinetting. You'll have to look for it. It isn't obvious but it is there. I also ruled out the Samsung because the stock they had was 82 and well, this was bigger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skoobz, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Large screen, Picture quality

    Rated 5 out of 5 stars

    Big is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 100 lb. TV was a little challenging to put on the wall but worth all the effort, Clear beautiful picture, UHD HDR is as real as its gets, sound is good for a TV but even better hooked to my 10.1 surround system. the 85" Sony picture quality is a much better choice over the 82" offered by the completion. The Sony 85" Bravia XBR smart TV will make your home theatre experience awesome. you will smile all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Picture quality

    Rated 4 out of 5 stars

    It's Big!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start off by saying this TV is quite large. Duh! That's why you buy an 85 in. It does seem to me my older Samsung TV has a better picture and is not a 4k TV. However, I did kind of start tinkering with some of the settings and the picture is getting somewhat better. When there is a strobe effect In a scene, sometimes there will be a bunch of squares. I guess that has something to do with the refresh rate. The default settings are not the greatest ecspecially the sports. Wish Sony would give some other fine tuning picture quality adjustments. Overall I am satisfied with my purchase. Plus it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the store to look at the Samsung but after comparing pictures the Sony was obviously a better choice delivered on time. set up was easy couldn't be more happy the picture is outstanding I haven't touched Any settings is perfect right out a Box everything I plugged into it works perfect. remote works smoothly does whatever I want it to instantly couldn't be more happier

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Picture quality

    Rated 5 out of 5 stars

    Best 85 inch television for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a 75 inch version of this television which I loved and as soon as the 85 inch version went on sale I bought it. It is amazing how much bigger an 85 inch TV is compared to the 75. It is hard to beat the picture and quality of the higher end Sony televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Excellent Sound for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with this soundbar; the quality is excellent and it switches easily between the cast device, cable, and playfi inputs. It's an exceptional value for the price and a nice complement to the Definitive products elsewhere in the house. My only complaint: the remote it comes with is really awful! Its tiny, easily lost, cheaply made, and completely disposable. It's been difficult to get it to work with the TV/cable remote, but we finally figured it out. I highly recommend ditching the remote provided asap and integrating with another remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing Giant Screen - Go Big and Stay Home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning 4K HD in an 85" package - just amazing. I know the 900F series has FALD and a better processor, but for me, this is far and away the best picture I've ever seen in my living room. The screen is bright, reflections are well controlled, normal HD picture great and 4K UHD Movies (paired with the Sony UBP X700 UHD player) just blew me away. Deducting one star for the inconsistent and still mysterious andoid TV interface - maybe it'll make more sense after I get used to it, but just seems needlessly convoluted. Otherwise - Go Big and Stay Home! PS: saved 25% off list for Black Friday week - thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great at the store, better at home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of searching and reading before deciding to pull the trigger on this TV. We were looking at the similar sizes by the other manufacturers, and one was a close competitor... but the Sony won out on black levels, contrast, and vivid colors. The 85" is a beast... don't even think about mounting it on a wall without some help. We put a wall mount up, and it was all my wife and I could do to lift it up and hang it on the mount... a third set of hands would have made it much easier! Once it was mounted and connected to the rest of the system and dialed in, we kicked back to watch a movie... and it is worlds ahead of the Mitsubishi 73" DLP we have! Even with just DirecTV or a regular Blu-Ray, the picture is sharp and vivid... but throw in a 4K movie and be prepared to be blown away. There were moments in "A Star is Born" where the concert spotlights would get aimed at the cameras, and it nearly felt like the real thing and I had to squint... it was THAT bright! I can't believe at just how dark the screen can get, either. The contrast between the light and dark is really, really good. Movies like Aquaman, Avengers - Infinity War, Deadpool (I & II) and even Marry Poppins just look fantastic! My wife is not an audio/video nut like I am, and even she says that this TV is amazing, and she wants us to host movie nights with friends and family now. Bring on the pizza, popcorn, and brews! For the price, it's just a solid TV. Best Buy was having a sale so that made the decision just that much easier! I'd highly recommend this TV if you're in the market and it's within your budget.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Large screen

    Rated 5 out of 5 stars

    Simply amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obvious size of the tv makes for a completely new kind of viewing experience, great color, motion and operating system. Easy to setup and get connected to the internet. Make sure if you have cable that you upgrade to a 4K cable box from your provider, it’ll make a world of difference.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Picture quality

    Rated 5 out of 5 stars

    Great TV! It’s Big and awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just LOVE my 85 inch TV. I’m the first amongst my family and friends that has a TV this large. The 4K feature is awesome! I bought the Sony sound bar and sub woofer too! It fits perfect in my theater room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the tv sansung - 75" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR, but it came out with a factory defect that they could never fix. A vertical black line across the entire screen. I decided to try SONY and I don't regret it. The picture quality is superior to Sansung, the sound is perfect and the HDR works very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi J7LS, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Great 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations were tempered based on other's reviews. I think, using default settings, you would be disappointed in some combination of action movies and sports if you left the TV as is. But, there is a display settings menu available for a reason and using the preset display options makes a world of difference. Sports, Cinema and Vivid are all useful. Digging into the settings further will fine the the experience more. If you are going to make this type of investment, you need to understand what the motion settings will do and be willing to play with the settings a bit. After some adjustments, I find this to be worth every penny of the $3500 I paid.

    I would recommend this to a friend