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Customer Ratings & Reviews

Your price for this item is $3,998.00
The comparable value price is $5,999.99

Customer reviews

Rating 4.8 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-46 of 46 reviews
  • Rated 4 out of 5 stars

    Sony Bravia 98”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great TV. Enjoy watching my fav shows on the big screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Reviewer,

      Thank you so much for your feedback! We're thrilled to hear you're enjoying watching your favorite shows on your new Bravia 5—big screen and exceptional picture quality!

      Thanks for choosing Sony.

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Amazing 98”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the surround integration and tv system overall. Great value for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattV,

      We're so happy to hear that you're satisfied with your new BRAVIA 5 TV's performance and surround sound integration. It's fantastic to know you feel it's a great value, as we strive to deliver premium features that our customers love. Thank you for sharing your positive feedback!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Performance / Price Proposition. Excellent Value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BUZZ,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that the K98XR50 TV delivers outstanding performance and excellent value. It’s rewarding to know that the balance of quality and price resonates so well with you. Thank you for highlighting these strengths!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best 98" TV, hands down.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been waiting for the latest model, so glad it finally arrives.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Penny!
      We are immensely pleased to hear that you've received your new BRAVIA 5! We're confident that its stunning 4K HDR picture and immersive sound will elevate your home entertainment experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $20,000 on buying a few of these TVs and the one that I hung in my living room only worked for a week and now it will not turn on. It’s literally impossible to get a hold of a human at Best Buy to come resolve this issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisH,

      Thank you for considering Sony products.

      We apologize for the inconvenience with your K98XR50 TV. We understand how frustrating it is when a product doesn't perform as expected, especially after your investment.

      This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.

      To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience, and we look forward to assisting you further.

      Best regards,
      -Fred Sony_US

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a week and half and when texts turned it on no picture. No one had any in stock across Texas.. would be another 3 weeks for a new one. Decides to cancel entire order

    No, I would not recommend this to a friend