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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 61 reviews

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77%
would recommend
to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished BDP-S3700 Blu-ray player's ease of use, reliable Wi-Fi connectivity, and streaming capabilities. Many appreciate its affordability and the ability to play both DVDs and Blu-rays, along with a good selection of apps. However, some customers have expressed dissatisfaction with the size and functionality of the remote control. Overall, the positive feedback on ease of setup, streaming quality, and price outweighs the negative comments about the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Pros mentioned:
    Price, Streaming

    Rated 5 out of 5 stars

    This is all you generally need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother-in-law. May not be the latest and greatest, but for most individuals, this is all, if not more than you need. Most people don't have 4K, 3D, etc. This streams content, so you don't need a firestick, roku, etc. In that sense, it's two gifts in one to quickly bring someone up to speed for most technology and applications. Even if they have a non-smart TV, your good to go. Let's not forget the affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluray Player for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the system for a few months and making sure I have at least 20 hours, I can say it is a solid unit. The Disk Drive plays exactly as expected, and the smart part of the system works well. It's not super fast, but it does the job. 2 downsides include the inability to use the eject button if you're using an app, and the lack of RCA outputs so you can hook it up to an older audio system. Neither of those make or break the system.

    I would recommend this to a friend
  • Pros mentioned:
    App selection, Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Refurb Worthy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Bought 2 of these blue ray and love them. Smooth hook up and great for WiFi to watch Netflix and you tube, Hulu, amazon, plus they have apps to watch other programming (some free some not).I was skeptical about the refurbished but got the repair plan for both for piece if mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it for long but so far it’s been good. Pretty easy to set up, connected easily to the WiFi and can’t tell it’s refurbished if I didn’t know any better I’d say it’s brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Great Blu-ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and very easy to use. Love that it is a smart Blu-ray and for the price you can not beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact - works without any problems. Just as good as a brand new one. But a better price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Good Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my dad could stream movies on Netflix as well as watching old DVD's he has. It does a great job up-scaling the DVDs. Streams great and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why pay the new price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu Ray player was refurbished and was so easy to set up even though no instructions were included. Works great will buy another for the main tv room!

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time researching what dvd player I wanted. This was the one. It was supposed to come with a remote and 2 batteries. These were not included. Luckily I had an amazing customer service rep who went over and above to get me one. I had to spend 19.00 to buy it from an outside vendor. I was reimbursed for this. My dvd player only cost me around 40.00 refurbished. I am so sad that I cannot remember her name because she deserves special kudos! I am grateful that I am grateful I was treated like someone that mattered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Easy Blue Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refurb unit, set up was a breeze. Connects wirelessly, love the extra Apps included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does What it Needs To

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine for DVDs/Blue Rays. It's a little slow starting up streaming apps, but doesn't have a problem once they apps are started (there aren't buffering issues).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Works fine but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up even without instructions since it was refurbished. DVDs play well and the Wifi to watch Netflix, Hulu etc, is super fast compared to my old one. However, most times to turn it off you have to unplug it as it will not turn off with the remote or on the box itself. Will have to return as I have read other reviews stating the same.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray player works pretty well. I haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    App selection

    Rated 4 out of 5 stars

    Best $45 BRP/Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot to say. Great little box for $45. Clean looks and good array of apps available.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great refurbed unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked reviews and this was the unit that had the best bang for the buck. And refurbed saved even more. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great picture, easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy set-up on this Blu-ray player. Netflix, Amazon Prime, Hulu, and other common streaming service access pre-programed. Good value!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great refurbished Blu-Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and wasn’t too sure about a refurbished product but after reading reviews and talking to a savvy electronic tech, the Sony player works great, no problems...Best buy I’ve made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size for blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the price and size of this blue ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Excellent Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great. I have had it for a while now, and would never know it was refurbished. Not only do blu-rays play very well, but the Wi-fi apps work even better than those on my Firestick. Very happy with this unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok, just finnicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue Ray player and DVD player aspects work great!! The streaming is iffy. I frequently get booted off Netflix or Hulu. Long delays between pushing a button and it doing the action (example: hit pause... 30 seconds later it'll eventually pause... and sometimes not stay paused)

    I would recommend this to a friend
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