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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 61 reviews

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77%
would recommend
to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished BDP-S3700 Blu-ray player's ease of use, reliable Wi-Fi connectivity, and streaming capabilities. Many appreciate its affordability and the ability to play both DVDs and Blu-rays, along with a good selection of apps. However, some customers have expressed dissatisfaction with the size and functionality of the remote control. Overall, the positive feedback on ease of setup, streaming quality, and price outweighs the negative comments about the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-61 of 61 reviews
  • Rated 1 out of 5 stars

    Haven’t even connected it yet and I already have a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest here, it’s not really a Best Buy issue but...... I purchased this for someone else so they could watch movies. I bought an open box that mentions “no accessories are missing.” I pulled it out of the box to check it out before I connected it up for my friends and it was missing the HDMI cable. I read the directions and it said that it included the HDMI cable but on the very bottom it has a note that the HDMI cable only comes with the BDP-S3770. This was very misleading from Sony. I also decided to read the box with a magnifying glass and found in very tiny print that it did not include the cable. The cable is needed to connect the player. Very misleading from Sony but I’m sorry Best Buy, you get the bad rating for this issue because I bought it from you. I have never written a bad rating until now and I am doing this in the parking lot.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobH, We are sorry if the directions are misleading but will surely take note of that. We do appreciate providing us these feedbacks for the betterment of our product. We will pass this to the proper department. Thank you for your time. -Erin sony_US

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