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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 646 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 646 reviews
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and reasonable price sound quality and features are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonnyboievo,

      Thank you for the 5-star rating! We're glad to hear that you like the price point and sound quality of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound bar. It sounds good but i should have purchased the sub woofer with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielM, We're glad that you like the sound quality. For enhanced listening, you have options to add subwoofers (SA-SW3 and SA-SW5) and rear speaker sets (SA-RS3S or SA-RS5) which are designed to expand your listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 3 out of 5 stars

    good for the price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this sound bar is good but there is a lot better if you want to spend the monies. I'm happy with my my purchase but i don't listen to music or play games so for basic movies and TV it's good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasT,

      Thank you for the review! We're glad to hear that you're happy with your purchase. Thank you for choosing Sony and enjoy your soundbar!

      -David Sony_US

  • Rated 5 out of 5 stars

    Just get it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs easily and the sound quality is great! Debated on not getting it but glad we did!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheilaL, Amazing! We're extremely pleased to hear that you found the HT-A3000 easy to pair and that you're enjoying its great sound quality. We're glad you decided to go for it and that it has met your expectations. Your feedback is greatly appreciated and helps us continue to deliver high-quality products. Enjoy your listening experience, and thanks for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Mid Level Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was an upgrade over the basic 2.1 but the Dolby Atmos label is a little deceiving. You would have to buy the separate rear speakers to get more out of Atmos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Audreykate,
      Thank you for your time writing this review. We're glad you like the HTA3000 soundbar. However, we are sorry if the DolbyAtmos sound did not live up to your expectations. You can enjoy object audio content, such as Dolby Atmos - Dolby TrueHD and DTS:X or multi-channel LPCM content that cannot be transmitted with ARC by connecting this soundbar and TV compatible with eARC using a high speed HDMI cable. Also, the content, source or playback device must support Dolby Atmos format. You may find this link helpful on playing Dolby Atmos using a soundbar: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/articles/00194917

      Adding the optional speakers is also great! With optional rear speakers added (sold separately), 360 Spatial Sound Mapping technology creates a sound field optimized for your unique space enveloping you in sound from multiple phantom speakers. And with and a wide listening area, everyone gets the same sound experience.

      Should you need further assistance, please contact us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sounder

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar works well with the television, very nice sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lumpy,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good sound, using the cord to focus the sound to the middle makes the sound a lot better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClareD,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Very Happy with new Sony 3000 Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony 3000 Sound Bar. Also decided to purchase the Subwoofer and two Rear Speakers. The new surround sound system is great and encourage customers to consider the same purchase when they buy a new TV. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SoundMaste,

      Fantastic! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you love your new Sony soundbar. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony and we hope you enjoy your soundbar from here on out. Have a great day!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with hearing the dialog while watching shows. I do wish it had more control options like reducing the background noises.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TomC,
      Thank you for sharing your feedback. We're happy that you appreciate how our Sony HTA3000 helped you hear more the dialog of your favorite shoes. Your feedback will help us improve our future products. Thank you for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Comfortable sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound comfortable to hear. No need to adjust sound frequently

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohammedC,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great sound quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredible and so clear! I have hearing difficulty and it has made watching TV so much more enjoyable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryS, We're glad that you like the audio quality of your soundbar. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. It paired well with my new LG TV. I noticed that there was a break in period. After a week it sounded better, otherwise it's sounded good right out of the box. It paired with the Apple TV remote eliminating the need for multiple remotes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi theresa, We're glad that you like the ease of setup and audio quality. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is good quality however I was expecting more output for the cost was a little expensive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FreddieY,
      Thank you for your purchase and while we are happy that you appreciate the quality of our HTA3000 soundbar, we're sorry to hear that it did not meet your expectations. To get the most out of your A3000 soundbar, you may check our Online Help Guide to assist you with some troubleshooting steps and tips.

      https://helpguide.sony.net/ht/a3000/v1/en/index.html


      In any case that you need our assistance, you may send us an email at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number


      Regards,
      Marco Sony_US

  • Rated 5 out of 5 stars

    Nice soundbar for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this soundbar. Paired it with an SA-SWS Sony subwoofer. The soundbar sounded good on it's own but I felt it needed the subwoofer to give me the bass I like. Easy to install. I would recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattC, Awesome! We are glad to hear that you are happy with your purchase! Experience Cinematic Soundscape in a Streamline Bar and Wireless Sound System. Live and breathe your favourite movies, TV shows, and music with the HT-A3000. Cinema Thrills At Home. Best Home Entertainment. Endless Entertainment. Seamless Streaming. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    enhanced sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and sound that the Dolby soundbar is absolutely wonderful. It makes the whole television experience such a worthwhile listening adventure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI GOOFY, We're glad that you are enjoying the audio quality. Thank you for choosing Sony. Erin Sony_US

  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid build speaker and the sound it produces is top notch.My issue with this was not that I had trouble syncing it with the Sony TV speakers which is why I bought this in the first place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianR,

      Thank you for sharing your review of the HT-A3000 soundbar. We truly value your positive feedback regarding its build quality and sound performance. We understand the frustration you've experienced with the syncing issue between the soundbar and your Sony TV speakers.

      To help resolve this matter, we recommend ensuring that both your TV and soundbar are equipped with the latest firmware updates. You can find the necessary updates for the soundbar at the link below:
      [HT-A3000 Firmware Updates](https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/downloads)

      Additionally, utilizing the HDMI eARC connection can often enhance synchronization. For further troubleshooting steps, please refer to the following article:
      [Troubleshooting HDMI eARC](https://www.sony.com/electronics/support/articles/00249832)

      If the problem continues or if you need further information or technical support, please do not hesitate to email us at [email protected]. Kindly include the following details so we can assist you more effectively:

      - Name:
      - Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      We value your input and are committed to improving our products based on customer feedback. Thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with the X90K TV, but is a bit quiet on its own. Definitely needs to be paired with a subwoofer and possibly satellite speakers to take full advantage.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Troy, thanks for choosing and purchasing our product. We understand your concern regarding the volume level of your SONY unit. You can find this link helpful in your issue:

      https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525531.html?search=low%20volume

      If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thanks for choosing SONY.

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the price. Good balance of treble and bass. Perfect for a 2 storied house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DIGVIJAYM!

      We are delighted to hear that you feel the HTA3000 soundbar is "really worth the price." It's great to know you're enjoying the good balance of treble and bass, and that its sound performance is perfect for your 2-story house.

      We appreciate you choosing Sony to enhance your home audio!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs. Like blue tooth set up and sound quality is good. Sub woofer could stand more base without turnning volume up too loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DJWILPLAY, We're glad that that the soundbar works well. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Good quality sound but not powerful enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and easy to pair with your Sony TV but if you want to use it in a big room you definitely need to buy other pricey components like rear speakers and subwoofer and if you want to enjoy the full Atmos experience you will need to add those components. The sound bar by itself, and if you are going to use it in a small room is ok . I ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick, we're glad you like our product. We're sorry to hear that you had returned your Sony unit. We understand your concern regarding the optional components of this model. Sony are always looking to improve our product quality and features.

      We have our Support team that is always happy to assist. You may email anytime us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you consider Sony again. ~Earl Sony_US

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