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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 646 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 646 reviews
  • Rated 5 out of 5 stars

    Sony - HTA3000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item Sony quality and reliability once again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello dagrph, thank you for the 5 stars! It is most rewarding to hear you're enjoying the HTA3000 exceptional sound quality. Thank you for trusting Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    My Sony Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that has a 2.1 channels. Easy setup. Sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoanneT,

      Perfect! We're thrilled that you are enjoying the sound quality and user-friendly functions of the soundbar. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful performance worth the money that was spent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, LaneishaC,

      Thanks for the review and the 5-stars rating! We are excited to hear how much you are enjoying your Sony Soundbar! With the HT-A3000, music comes to life. 360 Reality Audio puts you in the middle of the concert, studio session, or whatever you’re listening to, for a totally immersive experience.

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Loved every second of owning this. Great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sergio, Great! We're glad that you are enjoying the sound quality of your soundbar. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thanks for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial soundbar was defective. But the replacement seems to work just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PCDisappointed, We're glad that the replacement works fine. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Wanted a Sony to match my tv, works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason, We're glad that the soundbar works well with your TV. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product recommed got a deal too so even better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xbox, Great! We're glad that you are satisfied with your purchase. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Sound problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having one problem with the sound bar. The sound bar keeps switching from tv speakers to sound bar and back again. When this happens the tv goes black! This happens several times a day! Now this morning the sound went out completely and we had to restart the system to get sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnE, we're sorry to hear that you have an issue with your Sony unit. Please make sure that the HDMI cable is securely connected to both the TV and the sound bar. Use the HDMI ARC/eARC port on both devices if available. Restart both the TV and the sound bar. You can do this by unplugging them from the power source for a few minutes and then plugging them back in. Please follow this link for more details:

      https://www.sony.com/electronics/support/articles/00014997?utm_source

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 4 out of 5 stars

    Colors are fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Bought a sound bar to improve the audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello hlb1! We're thrilled to hear that the HT-A3000 has met your expectations. Thank you for sharing your fantastic experience and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound bar that pairs nicely with any Sony TV purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome sound love this soundbar best buy of the year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cobra2711,

      We appreciate the 5-star rating and we're glad to hear that you love the sound quality of the soundbar. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Partial to Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations.............................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuyC,

      Thank you for 5-star rating and we're glad to hear that the soundbar meet your expectations. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Coach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I am glad I made this purchase..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coach,

      We're thrilled to hear you're loving the HTA3000 soundbar! We hope you have amazing moments with it. Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear, the stereo separation is good. The bass sounds surprisingly deep considering it’s an internal subwoofer within this unit. Sounds really good for the basic model that it is and the price is right.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arthur, Great! We're glad that you like the audio quality of your soundbar. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony. Erin Sony_US

  • Rated 1 out of 5 stars

    no refund though they took back the item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and then changed my mind and brought it back without ever opening the bag. I was promised to return in 7 to 10 days. It has been over two weeks and nothing has come back into my account. In other words, you took my money and you took your product back, and you kept both. I have tried to call so many times, it’s ridiculous. It’s really hard to get through to a person, and when I do, they say it’s gonna be returned. But it’s not returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hitesh Shah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like we are theater, Sony is best, love all Sony products, no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NiteshS,

      Thank you for the purchase and we are honored to have customers like you. We're glad to hear that you like your new Sony soundbar. We appreciate the loyalty and thank you for supporting Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy operating. Not satisfied with purchase,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kathy,

      Thank you for considering Sony products. We are sorry to hear that you found the operation of the HTA3000 to be challenging and that it did not fulfills your requirements. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.

      We would be grateful for the opportunity to work together in addressing any challenges you may have faced. To help us gain a clearer understanding of your situation and determine how we can assist you, please contact us via email at [email protected]. We kindly request that you include the following information in your message:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience, and we look forward to assisting you further.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar is great, but it wont stay connected to the subwoofer and wont connect to the rear speakers at all unless its in test mode

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IanH,
      While we are happy to hear that you like the audio quality of your HTA3000, we're sorry to hear that you are having problems with the connectivity of the soundbar and the subwoofer and rear speaker. Please allow us to help. Kindly check these helpful links.

      Make sure that the unit runs to its latest firmware version for optimal performance. You may check these links for the firmware update.
      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/software/00285642

      https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525200.html

      https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525536.html

      https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525537.html


      We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Model Number:
      Additional Information regarding your experience with the :

      We sincerely apologize for the inconvenience and hope to speak to you soon to resolve this issue.


      Regards,
      Marco Sony_US

  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sound bar and easy to set up. I have a Sony Bravia TV and the sync was practically immediate. Our sound is so good and we got a good Black Friday deal so felt like we didn’t overspend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanH,

      Amazing! We're glad that you are enjoying the sound quality of the soundbar and how it works well with your Sony TV. It's also great that you had an easy time setting it up. The HT-A3000 immerses you in authentic surround sound with a center speaker for clear dialogue and a built-in dual subwoofer for impressive power. With optional rear speakers, it supports 360 Spatial Sound Mapping, so you can lose yourself in your favorite movies, TV shows and music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Do more research first

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have picked a 5.1 or better this is ok with the rear speakers but on its own it doesn’t even feel like it’s in stereo

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Captainron5, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. You can follow this link to isolate the issue:

      https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525334.html

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The HTA3000 immerses you in authentic surround sound with a center speaker for clear dialogue and a built-in dual subwoofer for impressive power. With optional rear speakers, it supports 360 Spatial Sound Mapping, so you can lose yourself in your favorite movies, TV shows and music. Thanks for choosing Sony! ~Earl Sony_US

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