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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 646 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 646 reviews
  • Rated 5 out of 5 stars

    Soundbar receives an A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar has made listening with a hearing aid enjoyable again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyG,

      Thanks for this absolutely wonderful review! Hearing that the HTA3000 has made such a positive and meaningful difference for you is the best feedback we can receive. A key goal of our soundbars is to deliver rich, clear audio, especially when it comes to dialogue. We're so glad to know it's working so well for you and has made listening enjoyable again.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 3 out of 5 stars

    Comes on for no reason.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great in my BEDROOM. There is a Sony software/hardware issue. Sound bar is connected with e-arc hdmi to my Sony Bravia tv. After shutting tv off which also controls the sound bar, the sound bar comes back on for a few brief seconds and scrolls MUTING on the front of the bar. This is my bedroom tv. Just when I fall asleep the sound bar comes on for no reason. The TV remains off. Several people are complaining about this issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherS,

      Thank you for the review and we're glad to hear that you like the sound quality of the soundbar. Power reset the soundbar, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on

      For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the products in this store are of quality and the attention of its employees is on another level, kindness and respect characterize them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Michelle,

      Thanks for the review and the 5-stars rating! We are honored to hear you acknowledged the great quality Sony products have, and rest assured you will enjoy an incredible sound quality with the Soundbars' Sound Field Optimization, so the HTA3000 can be calibrated to your unique room environment. Even if you move the soundbar to another room, you can use the calibration to optimize sound to the new space.

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Good sound in small item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Clear sound. Good for a 20 x 20 ft room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, AlfredoA!

      We are pleased to know you consider the HTA3000 a great item. We designed this soundbar to deliver clear and immersive audio that is perfect for filling a space like your 20x20 ft room. It's truly rewarding to know it is making a difference in your listening experience.

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony North America Customer Support sony-global

  • Rated 3 out of 5 stars

    Sony Soundbar with Strong Bass, Maybe Too Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar delivers strong audio, but the bass is overpowering. When you raise the volume for clearer dialogue, the bass suddenly becomes too loud, forcing you to constantly readjust the volume. The listening experience can feel unbalanced because of this. When it comes to connectivity the soundbar offers seamless connectivity to Sony TVs, which is a big plus.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your detailed feedback, Vinay!

      We are pleased to hear that the HT-A3000 soundbar delivers strong audio and offers seamless connectivity to Sony TVs, which is a feature we proudly emphasize.

      We sincerely apologize for the frustration you are experiencing with the bass performance. We understand that the overpowering bass that requires constant volume readjustment when trying to achieve clearer dialogue is making the listening experience feel unbalanced.

      For enhanced dialogue clarity and better bass control, we recommend exploring the settings available in the Home/Setup menu of the soundbar (accessible via the remote control). You should be able to manually adjust the subwoofer/bass level independently, as well as try the Voice Mode feature, which is designed to specifically isolate and enhance spoken dialogue frequencies without boosting the overall volume too much.

      We hope these adjustments help balance the audio to your satisfaction. Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    load wife says turn down lol

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good but I wish I got the sub woofer to hear foot steps in gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW what immersive sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Atmos technology sounded intriguing to me, and my curiosity paid off. Atmos sound is like no other. This soundbar is perfect for that immersive experience in sound. Watch your favorite series, game or movie and get the popcorn!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CJCJr, we're glad you like the sound quality of your new soundbar! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Ok soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is aceptable: I do not like the lack of software sound effects like the ht-g700 does. The bar begins to create distortions pass 50%. The sound is super clear for dialog but the base cold be more balance. Overall if you can buy it for around 300-400 price range and can add a subwofeer and rear speackers you had a quality product. At 800.00 price tag no way. The sound setting need to be adjusted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Papichulo, thank you for the 4-star rating. We're also glad that you like that the sound is super clear for dialog. We take into consideration all feedback as it help us improves our products.
      You can make sound adjustment to suit your preference. Please check the Help Guide for more details:https://helpguide.sony.net/ht/a3000/v1/en/index.html

      The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X

      Regards,
      erin Sony_US

  • Rated 5 out of 5 stars

    Completes the experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over a year ago. Fills the room well. Bar is perfect for our 12x20 room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LeoC,

      Thank you for choosing Sony!

      We're honored to hear that your HTA3000 soundbar continues to fill your room beautifully after a year of use. It’s wonderful to know the size and sound quality complement your space so well. Your feedback motivates us to keep delivering products that enhance everyday experiences.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best soundbar bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sound quality is extremely immersive. Paired with my sony bravia and ps5 it was the final piece to my bedroom set up. Beautiful build and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Klem23, thank you so much for your glowing review of the Sony HT-A3000 soundbar! We're thrilled to hear that you're enjoying its immersive sound quality and that it fits seamlessly into your bedroom setup with your Sony Bravia TV and PS5. Your satisfaction with the beautiful build and sound is exactly what we strive for in our products. Should you have any questions or need further assistance, feel free to reach out.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 4 out of 5 stars

    good purchase as long as everything is sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pair the soundbar with subwoofer and the TV it is amazing. Thew sound they cover the whole room. You only need the tv remote as it controls all three. I like the soundbar a lot and does exactly what it i supposed to do which is be better than the TV speakers. Great purchase indeed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BigLew,
      Great! It's nice to know that your soundbar, subwoofer and TV works well and we're glad that you are pleased with the sound quality it outputted. It's like having your own mini theater. Enjoy and thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Excellent sound bar choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent sound bar match for my Sony OLED TV. Voice and cinema sounds are clear and crisp. It was easily paired to my TV and ALEXA.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Gary,

      Thanks for the review and the 5-stars rating! It is great to hear that your Sony Soundbar is paired with a Sony TV as well! We hope you can keep enjoying the Sound Field Optimization and the astonishing audio quality!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    SOSS....Sold on Sony Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Soundbar with a Sony - 55" BRAVIA XR X90K 4K HDR LED. The 55" screen size reflects a modest sized room and feel this sound bar is a perfect match to support the room size. Adds a lot to movie enjoyment and also perfect when we listened to music with streaming services. We would recommend to others and also advice that you start with Soundbar only before taking step to add subwoofer or rear speakers at least in our instance, given room size. More than sufficient to cover all spectrums of sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulDi, We're glad that you are enjoying your soundbar and TV. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    SOUND- JUST OK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not great! I think the TV sounds better without it. I think the biggest reason is because it does not have the full sound system- speakers and subwoofer. I would not recommend buying without the full setup.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyM,

      We are sorry to hear that the HT-A3000 didn't meet your expectations as a standalone bar. While it features a built-in dual subwoofer and Vertical Surround Engine for virtual Atmos, it is designed as a modular system that supports 360 Spatial Sound Mapping only when paired with optional wireless rear speakers (SA-RS3S or SA-RS5) and a separate subwoofer (SA-SW3 or SA-SW5) for a truly cinematic experience.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Movie Night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds fantastic and easy hook up. Neighbors and I enjoyed an outdoor movie and with the soundbar made it an awesome experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillyS, We're happy to hear that you are enjoying the sound quality and ease of setup. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this sound bar with our Sony Bravia. Great sound for 20’x20’ living room. We added the subwoofer for more low end.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeannaC, We're glad that you are enjoying your new soundbar. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Powerful soundbar for small living room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got the HT-A3000 to pair with Bravia X95K TV. The sound is amazing, and dialogues are clear with TV being used as center speaker. Definitely recommended for small sized rooms!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swapnil, Thanks for the 5-star rating! We're glad you like your new speaker. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar, performing to our great satisfaction!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnJ,

      We're so glad that the HTA3000 soundbar is performing to your great satisfaction. Thank you for taking the time to share your positive experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony is a leader in soundbar technology!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 3.1 soundbar for the price! Sound is dynamic and not booming. The vocals come through clear thanks to the center channel. I plan on also buying the Sony wireless subwoofer that works with this unit. Look for it to go on sale!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stephen,

      You made the right choice with the Sony HTA3000! We're thrilled that you are enjoying the sound quality of the soundbar. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Seamless set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quialiy seamless set up. Very satisfied with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Drew,
      Perfect! It's nice to know that you are satisfied with your purchase. We're glad that you are pleased with the audio quality of our HTA3000 Soundbar. You can now enjoy clear audio with every program and movies you watch. Thank you for choosing Sony! - Marco Sony_US

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