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Customer reviews

Rating 4.8 out of 5 stars with 47246 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 47,246 reviews
  • Rated 5 out of 5 stars

    Chroma Teal Dualsense 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling in the hands, absolutely crisp buttons, I couldn’t be more happy this one. Color is fantastic to look at (I promise it does NOT look like a horse fly in person lol)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller that hasn’t had any issues for months. The colors are also really pretty irl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue PS5 Dualsense controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue PS5 DualSense controller is not only visually striking but also a technological marvel. The color itself is vibrant and adds a nice pop of personality to your gaming setup. Beyond its aesthetics, the controller offers an exceptional gaming experience. The DualSense controller features advanced haptic feedback, which provides nuanced vibrations that mimic in-game actions, making gameplay more immersive. The adaptive triggers are another standout feature, offering varying levels of resistance to simulate real-world actions, such as drawing a bowstring or feeling the recoil of a gun. Ergonomically, the controller is comfortable to hold for extended gaming sessions, with well-placed buttons and a textured grip that feels secure in your hands. The built-in microphone and speaker add convenience for in-game communication, and the battery life is solid, allowing for hours of uninterrupted play. Overall, the blue PS5 controller is a fantastic addition to any gamer's collection, combining eye-catching design with cutting-edge functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple is all i have to say

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color controller is perfect! I bought this for my hubby and he loves it. We love pop in our house and in our life. It keeps us alive and happier. The contoller also feels so soft and perfect for video games up to 10 hours a day!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My personal FAVORITE controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pricing might seem expensive, but it's worth it! This is pure quality! The ergonomics are perfect, and the color scheme is beautiful! It might be just me, but you may notice a slight purple glint on this controller, which I LOVE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick & Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Texture feels good on the hands, works exactly like any other controller but looks fantastic. The color is distinct and the pearlescent finish makes it always fun to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive controller with great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a big step forward compared to previous PlayStation controllers. The haptic feedback feels very precise and adds a lot of immersion, especially in games that take advantage of it. Adaptive triggers are surprisingly effective and make actions like braking, shooting, or pulling objects feel more realistic. The controller feels solid and comfortable in hand, even during long gaming sessions. Battery life has been good for me, and charging is quick with USB-C. Button layout is familiar but improved, and the touchpad and built-in microphone are nice extras. I’ve used it mainly on PS5, and everything works flawlessly. Overall, it’s a high-quality controller that truly enhances the gaming experience and feels worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller with a longer lasting battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality controller. Not trying to hype but I believe this controller has a higher capacity than the stardard white one (this outlasts the white one by a good amount). Could be newness (I've used the white one since launch). The color is not red than closer to wine red/dark pink. Doesn't bother me, and I enjoy the color contrast of the red/dark pink and the blue light the controller emits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualSense Wireless Controller (Volcanic Red)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Sony DualSense Wireless Controller (Volcanic Red) for PC gaming, and it’s been an excellent upgrade. The controller feels very solid in-hand, the buttons and sticks are responsive, and the grip is comfortable for longer sessions. Setup on PC was straightforward (both wired and wireless worked without a hassle), and it’s been reliable with the games I’ve tried. The color also looks great in person—clean, bold, and exactly what I expected. If you want a premium-feeling controller for PC that’s comfortable and responsive, this one delivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller design, sensitivity, colour and quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Controller a head of its time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5's DualSense controller is a true leap forward in gaming hardware, offering innovative features that enhance the overall experience in ways that feel natural yet groundbreaking. Sony has clearly put a lot of thought into this new generation of controllers, and it shows in every aspect of the DualSense. The PlayStation 5 DualSense controller is nothing short of a triumph in gamepad design. With its groundbreaking adaptive triggers, exceptional haptic feedback, and solid ergonomic improvements, it offers a fresh, immersive experience for next-gen gaming. Although the battery life could be better, the controller's other features, such as the improved design, responsive buttons, and versatile compatibility, make it an essential part of the PlayStation 5 experience. For anyone considering upgrading their controller or jumping into the next generation of gaming, the DualSense is a must-have. It doesn’t just improve on the old, it completely redefines what a controller can do, making it an essential piece of hardware that every PlayStation 5 owner should experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful as a blue sky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the starlight blue DualSense controller from Best Buy open box, so my experience may differ from yours. The controller arrived in its original box, which was a pleasant surprise. The box looked like it had been opened but the controller inside was wrapped snugly in it like new. Either someone cleaned it very nicely before drying it and rewrapping it or it never was touched at all. I synced it with my PS5 and it connected, played around with a few games to make sure the haptics, active triggers, face buttons, microphone, speaker and battery all worked. No stick drift yet but I haven’t had any with my other DualSense controllers yet either. Overall in my opinion the DualSense controller is the best overall game controller yet made by mankind. It’s got a solid, premium feeling weight that’s backed up by cushioned backing to the buttons and d pad, which is important when you’ve got a built in microphone. The microphone is fine for voice chat and the built in speaker is loud enough. The analog sticks are responsive and spaced generously apart so you don’t bang your thumbs together. The next generation haptics and revolutionary new active triggers move controller technology forward, something competitors should emulate.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing PS5 Controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product over great controller absolutely loved the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this PS5 controller! The color is super cute and vibrant — even better in person. It works perfectly with no issues at all. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Best Buy pick up was so fast and the controller color is beautiful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camouflage color. The controller work well. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experiences with this controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The silver color is so unique. For some reason the new controllers last longer than the previously made ones and I love it. Also there’s a trick to buying these controllers, always add en extra 20bucks on the warranty, that way if you are gamer who messes up your joystick from time to time, you can get the newer controllers for free. Thanks me later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Pink Controller is an absolute joy to use! Its vibrant pink color is eye-catching and adds a touch of personality to your gaming setup. The controller's smooth and comfortable design ensures a great gaming experience, allowing for precise control and seamless gameplay. With all the features of a standard PlayStation controller, such as the responsive buttons and analog sticks, the Pink Controller provides a delightful way to immerse yourself in your favorite games. Whether you're a casual gamer or a competitive player, the PlayStation Pink Controller is sure to bring a smile to your face. Get ready to add a pop of color and fun to your gaming sessions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller I’ve Ever Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller completely changes the gaming experience. The haptic feedback and adaptive triggers are next level and really make games feel more immersive. You can actually feel differences in terrain, actions, and tension, which adds so much to gameplay. It’s very comfortable to hold, even during long gaming sessions, and the buttons are responsive and well placed. Battery life has been solid, and it charges quickly. The build quality feels premium and durable, not cheap at all. Pairing it with the PS5 was instant and hassle-free. Once you use this controller, it’s hard to go back to anything else. Highly recommend it to any PS5 owner — definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new color of this controller. It really stands out. My daughter always uses it first when she is playing Astro's Playroom. The functionality of the controller is very good. Plus, it doesnt have any stick drift.

    I would recommend this to a friend
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