Customer Ratings & Reviews

Die hard PS5 player here. Love playing remotely with good wifi on both ends. Thank you Best Buy!

I didn’t know if I’d use this often or if it would sit on the shelf, but it’s actually so comfortable to game on that I use it frequently. If the family is wanting to watch Dora or some other show I don’t like, I can hop on this and still interact with them when they want.

Many people were concerned that it wouldn’t be as good as old PSP or Ps Vita, but I assure you that in modern times, it is perfect for gamer’s needs! We have WiFi almost everywhere, and it allows to use advantage of it to play games even when you are far-far away from your PS5

Was sceptical at first but after purchase I was immediately wondering over with this purchase

Definitely better than using phone controller like backbone one. The controls and ergonomic is pretty much identical to holding dualsense controller. I am using ax 3000 router with 300mbps spectrum connection, I barely notice any frame drops at all. BUT, i wish it was an OLED screen though, come on sony!

My kid love this. Know he can play on the go or at the grandmas house. Great resolution.

Very useful when away from home as long you have good wifi

The Portal works good for what I need it. Having 2 kids and not an extra TV to be able to play some games and having this makes it easier for me to play my games and my kids to watch their movies.

Great handheld device. Love the ease of connection and playing my games without having to tie up the tv the battery last a long time. As long as you have a great internet connection there isnt any lag to it and it runs very smooth. So happy that I made the purchase. As i use it more than my actual ps5 now.

Been wanting a portal for awhile now and I’m very happy I pulled the trigger. If anyone is on the fence I would say purchase and enjoy.

It’s a must buy. Makes gaming fun again. You really have to try it.

Great Product, Basically the PS5 Controller with a Screen. Only concern is what do you do when stick drift ensues? Cant change the sticks like the Pro Controller.

It was a very good product but the reason I rate it a 4 star was because I couldn’t connect my 5G hotspot to it so it was only useable in house WIFI and not hotspot. And it also turned your PS5 on when you are not there. So overall I do not know if it was that only problem with that particular PS portal or my hotspot

Best gift ever. Purchased for my boyfriend and he loves it. He loves the fact he can take it and play his favorite games anywhere.

Absolutely love this device! Chiaki, Backbone, etc have nothing on this. Game streaming, even in beta, makes this a must have on the go. The Dualsense handles make this eaay to hold.

This is an interesting concept, but one that doesn’t seem like was taken to the point of perfection. There are a lot of hiccups with this system. After you get it set up (a time-consuming process considering the updates you have to do), you then have to know to go in to your PS5 and turn on “allow remote play” and “stay connected to the internet” in order for this to work. There’s really no directions for all of this—I had to Google troubleshooting measures to figure this out. Once you finally get it all set up, things work OK most of the time. However, every so often, the picture will momentarily scramble and freeze, and if you’re at a critical point in your game, it can really mess up your gameplay. I have the highest speed internet my cable system offers, so it’s not a problem with my connection. It just sort of feels like this went to market when it was “almost” ready for release. When it’s working, it works well, but If these freeze-ups are causing me lives in my game, I’d rather just wait and play on my PS5 and large monitor.

PlayStation Portal has been a great accessory to my PS5 and has worked better than I expected. I was a little wary of streaming from my console, but I haven’t had any issues. It’s great to be able to play in bed or in another room if my main tv is being used by someone else. I haven’t had a chance to try it away from home using my phone hot spot, but I understand it also should work great that way.

Great remote player, have used PS remote play on my iPhone and the backbone device and was never satisfied with the gameplay. The PS portal has a great 8” screen and feels just like the PS controller. Took some getting used to but it’s my go to device when I’m away from the house. Plus pretty much twice the cost of a backbone it’s a great value.

The PlayStation portal is a excellent addition for the PlayStation five I recommended highly and you get yours at Best Buy

In my honest opinion, I felt PlayStation missed the mark a little bit…start off with the screen. It would’ve been amazing if it was a OLED screen and higher refresh rate, which will make playing online AAA games more enjoyable, hopefully the next gen will provide one. I wish I came with LTE option. it’s a bit a nuisance defaulting your PS5 settings i.e 1080p and other settings to accommodate the portal. Hopefully, the next update can take care of the annoying step. Overall, i feel that Playstion has a great idea and can make big improvements with the next version of the Portal. I will recommend it for those who would like to play games aside from their television gaming monitor. I was just saying don’t get your hopes up in terms of your expectations. as I stated earlier device but slightly missing the mark. Hopefully my review makes sense.