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Customer reviews

Rating 4.7 out of 5 stars with 44 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Rated 5 out of 5 stars

    MOST COMFORTABLE TOP TIER AUDIO HEADSET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headset I actually dont dread putting on. Every single one prior the instant it went on my head I could feel the unsettling over clamping and I knew it was a matter of time before I would get a headache. NOT WITH THESE. I can use them all day for work and still throw them back on for a gaming session at the end of the day. ON TOP OF being the best audio quality I have heard. I use them wired so I can’t take advantage of the Inzone app but the “Steelseries Sonar” app does the job perfectly with equalizing and adjusting the quality. Some people may see that they are 30mm drivers and think wow that isnt very much oomph but let me tell you they are crystal clear when pinpointing footsteps while maintaining the immersion. Top tier headset. Might buy another set just for fun.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OLEDenjoyer,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHG910N headset has transformed your experience so positively. It’s wonderful to know the comfortable fit allows you to wear them all day without discomfort, enhancing both work and gaming sessions. We're also glad the audio quality impresses you with its clarity and precision, especially in pinpointing footsteps, which speaks to the headset’s exceptional design. Your appreciation of third-party apps like Steelseries Sonar for audio customization, despite not using the Inzone app, truly highlights the versatility of the setup. Thank you for sharing such detailed feedback—it means a lot to us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Really good headphones with really good audio (r6)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear everything. The headphones are pretty lightweight. The audio is crisp, but I’m not sure if the H9 and H9II mics have any differences. It has an appealing design, but it has one problem which isn’t that big of a deal. If you plug it into a PS5, you won’t have audio, so you cannot leave the USB-C plug in the PS5 at all times. And it’s not as comfortable as the previous H9.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YonasA,

      We are thrilled to hear you're enjoying the elite audio performance of the INZONE H9 II, particularly how clearly you "can hear everything" in your games!

      It's also rewarding to hear you found the design appealing and the headset lightweight with crisp audio quality.

      Thank you for providing the very specific feedback regarding the comfort compared to the previous model and the operation with the USB-C plug on the PS5. We appreciate this detailed input and will certainly pass it along to the relevant teams for review and future development.

      We hope the overall experience continues to enhance your gaming and thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. If you're buying it for PS5. PS5 integration is missing as of now. The old H9 you had game to chat mix and could see your volume being adjusted on screen. This isnt the case as of now. I'm hoping there will be a firmware update in the near future but, until then this is what we've got. The 30mm drivers perform excellent. I've seen reviews saying the base is lacking but thats not the case. Detail retrieval was great. The anc is top tier. The fit is fantastic and couldnt ask for better comfort. The mic is also good. Overall I am pleased with these. Now if theyd just do an update for better PS5 integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent comfort and sound quality, the mic quality in particular is especially impressive for a wireless headset with very little audible compression coming through. Battery life seems largely average compared to other headsets, roughly 25+ hours before getting a low battery warning. Maybe a better value if it dropped in price $30-$50.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Orion,

      Thank you for the excellent feedback on the INZONE H9 II headset. We're glad to hear you're impressed with the comfort and sound quality, especially the microphone. We also appreciate your comments on the battery life and value.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Get lost in the experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional comfort, elite sound quality, and strong noise canceling make the INZONE H9 II one of the best gaming headsets of 2025. Ideal for serious gamers who value clarity and immersion. Definitely enhanced my experience on a few favorite games!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoniC,

      We are beyond pleased to hear such an outstanding review for the INZONE H9 II!

      It’s rewarding to hear that the combination of exceptional comfort, elite sound quality, and strong noise canceling has truly enhanced your experience, making it one of the best gaming headsets of 2025.

      Clarity and immersion are exactly what the INZONE H9 II was designed for, and we're thrilled it's helping serious gamers like you get the most out of your favorite titles. Thank you for the five stars and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    H9 ll Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are pricey but they are top quality, worth the investment. Noise cancellation works especially well, even in a room that has a lot of background noise. Clarity of the sound definitely meets my highest benchmark.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertB,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WHG910N headphones have proven to be a valuable investment for you. We’re glad the noise cancellation performs effectively even in noisy environments and that the sound clarity aligns with your highest standards. Thank you for sharing your positive experience with us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Inzone H9II

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset can be expensive but the sound quality, build quality is exceptional. Especially for BR games like Apex. The sound this headsset delivers is unbelievable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Dharti!

      We are absolutely thrilled to hear that the INZONE H9 II headset is delivering an exceptional experience for you! It's rewarding to know that you find the sound quality and build quality so high, and that the audio in BR games like Apex is unbelievable. That precise, immersive sound is exactly what we designed the headset to deliver for a competitive edge.

      Thank you again for choosing Sony to be a part of your gaming setup!

      Best regards,
      Gus,
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Most comfortable PS5 headset out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very underrated headset for both PS5 and PC. Best overall feature is the lightweight build of the headset itself. Feels like clouds on both the top of your head and ears. Sound quality is superb with a little tweaking via the Sony Connect iOS app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EPAR305,

      That's absolutely wonderful to hear! We are thrilled that you find the INZONE H9 II to be an underrated gem for both PS5 and PC.

      You've highlighted one of its best features: the incredibly lightweight build—it truly is designed for long, comfortable gaming sessions. We're also glad you were able to customize the superb sound quality exactly to your liking using the Sony | Sound Connect app on iOS!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Solid upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound is great, much better than previous generation. Sizing is also pretty flexible, and is comfortable for those with larger heads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IVOJ,

      We're excited to hear that your Sony headphones are delivering such great sound—especially compared to the previous generation—and thank you for sharing your fantastic 5-star review! It's wonderful to know that the flexible sizing and comfortable fit, even for larger heads, made a real difference for you. These are features we strive to get just right, so you can truly enjoy every listening moment.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Sony inzone h9 mkii

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and microphone quality with a simple app to control the settings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickH!
      We are honored to hear that the INZONE H9 II is providing you with such a great experience! Excellent audio and mic clarity are key, and we appreciate you letting us know how much the simple app control contributes to your setup.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is way more comfortable and lighter than the previous generation. I’m disappointed that the same volume controls aren’t showing on screen for ps5. I’m hoping it will come in a software update.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate,

      We're really happy to hear that your Sony headphones are noticeably more comfortable and lighter than the previous generation. Thank you for sharing your 4-star rating—it means a lot to us! The thoughtful design of your Sony headphones makes extended listening truly enjoyable, and we appreciate your feedback about volume controls on the PS5 screen. We hope future updates make the experience even better for you.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Go out and snag one. Steelseries is better though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Medicman2792,

      That's great you think the INZONE H9 II is a good headset! We're glad it's delivering a solid experience.

      We're always looking to improve based on competitive feedback, and we appreciate you letting us know your thoughts. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid quality cant complain both for gaming and music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alec,

      Thank you for the 5-star review! We're really happy to hear that the INZONE H9 II is delivering solid quality for both your gaming and music experiences.

      With Industry-Leading Noise Cancelling and Superb Audio Reproduction, this headset is designed to keep you focused in the game and immerse you completely in your favorite music. Enjoy the superior sound and comfort!

      Thanks for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 2 out of 5 stars

    NO GAME/CHAT VOLUME CONTROL ON PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really irritated with this headset. They fit and sound okay, and the mic is an improvement from the H9, but they're not good enough for this price. How are you going to charge $350+ and you can't use them to control the game/chat volume on PS5, only PC? That's ridiculous to me. I had the previous H9, and you could change the game/chat volume with the dedicated buttons, but not with the new, more expensive H9 II version?? For the price, they should have the same capabilities as the previous version and more.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ilovetech,

      We appreciate you sharing this detailed feedback on the INZONE H9 II, and we sincerely apologize for the irritation and frustration caused by the change in the game/chat balance functionality on the PS5. We understand that this is a core feature you relied on in the previous H9 model. While the dedicated buttons on the H9 II are designed for PC use with the INZONE Hub software, you can still adjust the Game/Chat volume balance directly within the PS5 Control Center. Simply press the PS button on your controller, select the Sound icon, and use the Audio Balance slider to fine-tune your game and chat audio mix. We value your honest comparison to the prior model, and your input on feature continuity at this price point is critical for our development teams.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    World-class Gaming Headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used and enjoyed the Sony Inzone H9 headset for the past 3 years, so when I saw that the Sony Inzone H9 II was coming out I was instantly excited to see how they compare and what sort of improvements were made. The first thing I noticed about the new headset is the lighter weight, which allows for it to be worn more comfortably during long sessions. The H9 II also has a new style of adjustable headband that leads to a more secure fit without feeling too tight. As for the earcups, they appear to be made of a new cloth-like material which is more breathable and seems like it will last for a long time unlike leatherette which might wear down. The microphone of the headset is fully removable, which is nice if you ever want to listen to audio without needing to speak. In addition, the sound quality of the microphone is superb and is a marked improvement from before. To my ears, it sounds so good that I would be fine using it for recording speech instead of needing a separate studio mic. I do miss the convenience of the tilt up to mute feature, but I'm sure I will get used to the separate mute button on top. Also, this microphone has a large filter on the end which can get in the way if you're not used to it being there, but it seems to be worth it for the reduction in pops and background noise. The wireless range of the Inzone H9 II is insane and the best of any headset I've had before. I was able to walk many rooms away while the audio played at a continuous high quality, where other headsets would have lost signal long before. The headset also offers a wired mode which is a nice option if you want to experience the highest sound quality and is something that not many wireless headsets offer nowadays. The noise cancellation mode works very well and is able to easily drown out common background noises to an unobtrusive level. On the other hand, the ambient sound mode offers excellent passthrough. When I had the headset in this mode, external noises sounded very natural and it felt as if the headset wasn't even covering my ears. In terms of sound quality, the H9 II excels for being a gaming headset. Many people assume that a gaming headset necessarily has bad sound quality, but surprisingly this headset has the same high-end drivers as the Sony WH-1000XM6. Another great thing about this headset is the ability to simultaneously connect to both Bluetooth and PC. You can seamlessly connect to a Bluetooth device without having to worry about switching pairings or plugging in a new dongle. The battery life of the Inzone H9 II is also great, and I never have to worry about it running low as long as I plug it in occasionally. And even if the battery were to run out, this headset can still be used while it is in the middle of charging. A final nice inclusion with the H9 II was the addition of a carrying bag. To wrap things up, the Sony Inzone H9 II is the best gaming headset I have used before and is a considerable improvement upon its predecessor. It shines in all areas, and the only improvement I could think of would have been the inclusion of a USB-A adapter. I was surprised to learn that this headset comes with a USB-C adapter, but luckily my newly built PC has a native USB-C port on it so this wasn't an issue. However for people with older PCs, this is something to be aware of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sdunnin,

      Thanks for sharing your detailed and incredibly positive review of the INZONE H9 II headset! It's fantastic to hear from a dedicated Sony fan who has used the original H9 for so long and can provide such valuable feedback on the new model.

      We're thrilled to hear you've noticed the key improvements we focused on with the H9 II. Your comments on the lighter weight, the more secure headband, and the durable, breathable earcup material confirm that our design enhancements have made a real difference in comfort for long gaming sessions.

      We also love hearing your praise for the microphone quality. Your description of it being studio-mic-worthy is high praise, and it's great to know that the new design, including the pop filter, is a worthwhile trade-off for the exceptional clarity.

      Your experience with the insane wireless range and the seamless dual-connectivity feature is exactly what we aimed for. We designed the headset to give gamers the freedom to move around without losing connection and to stay connected to both their game and their phone simultaneously.

      We appreciate your feedback about the USB-C adapter and the tilt-to-mute feature. We understand the convenience of a USB-A adapter for older PCs, and we'll certainly pass this along to our product development team.

      Thanks again for your thoughtful review and for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    AMAZING!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an absolutely insane amount of headphones, earbuds, and gaming headsets. There are 4 gamers in the house & I have enough gaming headsets that each of us have 3 pair a piece. So we've had everything from the super cheap to the insanely expensive. I was using a mid-range gaming headset that I have been extremely happy until I got the Sony Inzone H9 II and they have become my everyday headset for everything from gaming, to listening to YouTube while at work, to meetings, and to music. You absolutely cannot go wrong with this headset! Unboxing & First Impressions The packaging for the Sony Inzone H9 II is nice, sleek, and makes the product look premium-which it is at it is. I have a black & white build for my gaming PC and so it fits in nicely with it. It even matches my gaming chair that is also black & white. It has been a match made in heaven for sure. Rating: 5/5 Setup I was able to download the Inzone software on my Windows gaming PC, and on my iPhone 14 Pro Max I installed the mobile version called Sony Sound Connect. But on my work laptop (a Macbook) there is no software available. Which is a bummer. They do not have a Mac OS version of Inzone or Sony Sound Connect. With more and more people getting into Macs for work & for pleasure you would think Sony would have a solution. Especially since Sony is such a HUGE company. The fact that they do not and my other, smaller, headset manufacturer companies do have software is very odd. These other companies are a fraction of the size of Sony but yet they have solutions (even if it's just the iOS mobile app running on Mac OS). Otherwise setup up was a breeze on my iPhone and on my various Windows machines (gaming desktop & gaming handheld both running Windows like I said). Rating: 4.5/5 Everyday Use, Gaming, and Movies/TV Show The driver in the Inzone H9 II are the same drivers as in the more expensive, and acclaimed, Sony WH-1000XM6. It is basically the Sony WH-1000XM6 with a microphone for gaming from what I can tell. And I must say they absolutely blew me away. Playing CS2, WWE 2K25, AEW Fight Forever, Madden, NBA, etc. all of them it felt like I was a part of the game. The experience was absolutely amazing. I am not an audiophile, I have too much scar tissue on my eardrums from having tons of surgeries on my ears as a kid, and so it is hard for me to probably experience what audiophiles do or even what the average Joe might, but I truly enjoyed listening to music, watching movies & TV shows, heck even streaming YouTube. I even let members of my family use the headset to play around with on their systems & they too were blown away. So it reaffirmed my view that this is going to be my everyday headset from here on out. Rating: 5/5 Fit This is another place that is make or break for me with a headset and I must say the Inzone H9 II does not give my ears or my head fatigue at all when I am wearing them for an extended period of time. They fit nicely, aren't super heavy, and even with me working for 10+ hours per day in them and wearing them basically nonstop I never experienced any head, neck, or ear pains at all. Rating: 5/5 Battery Life I was able to use this headset for almost a full 3 straight days of working 9-10 hours each day before they went dead & I needed to charge them. What I ended up doing after that, because I wanted to see just how long they would last, is that once I am off work I will plug them up to the cable to charge them and then before I go to bed at night I will unplug them (I don't want to kill the battery prematurely) and that has worked out well for me every single day. Rating: 5/5 Conclusion In closing, I must say the Sony Inzone H9 II are the best gaming headset I have ever had. I have been using gaming headsets for over 25 years now, with some of them being really good, and some I'd even have considered great but I think now that I truly know what a great headset is. It isn't useless RGB, it isn't endless other "gaming" gimmicks, it isn't some bloated Windows or mobile app, it is a sleek design, with amazing sound quality, a great mic, perfect fit, and they just work amazing. That is exactly what the H9 II is: a great gaming headset that puts the important things first and leaves the gimmicks to the competitors. I could not be happier with my new daily headset. Overall Rating: 24.5/25 (no Mac OS app lead to me deducting a half point)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing such a detailed and impressive review, KYTwinsDad!

      We are so pleased to hear that your search for the ultimate headset has led you to the INZONE H9 II, and it's truly rewarding to know that they have become your go-to for everything from gaming to daily use. We designed the INZONE series to provide a premium, immersive experience for all types of content, and your feedback is a wonderful validation of that effort.

      It's fantastic to hear that the sleek black and white design fits so well with your PC setup and gaming chair. We're also glad to know that the comfort and fit are working so well for you, even during extended 10+ hour workdays. We understand how crucial comfort is, and your comments about not experiencing any head or ear fatigue are especially rewarding.

      We also appreciate you highlighting the exceptional sound quality. It's great to hear that you and your family have been blown away by the experience, and that the headset's performance has reaffirmed your view that it is an excellent everyday device. Your comments about the impressive battery life are also very encouraging.

      We understand and appreciate your honest feedback regarding the lack of a macOS application. We are committed to providing the best possible user experience across all platforms, and we will be sure to share your comments with our development team for future consideration.

      Thank you again for your incredible review and for being such a loyal Sony customer. We couldn't be happier that you've found your perfect daily headset.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Noise Canceling and Spatial Audio

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of Sony WH-1000 headphones series for years. They’re the best in the market, especially when it comes to noise cancellation and comfort. Thus, I got these Inzone H9 headphones with the expectation that I was getting a similar deal, One of the first things that I liked immediately was that they were lightweight, which is probably number one priority if your focus is on comfort. Great for those gaming for hours. They don’t put too much pressure on your ears. Interestingly, when I was wearing glasses, it still felt comfortable. However, they are not as comfortable as the series I mentioned earlier, especially if you plan to fly with them. No big deal for gaming though. When it comes to noise cancellation, it rivals the WH-1000 series. With the touch of a button, you’re totally immersed in the game, and you can’t hear anything at all outside. Unfortunately, they are clearly designed for gaming only, and I wouldn’t carry them with me for use at an airport for instance as I would look too geek. Otherwise, it would be the only headphones I would ever use anywhere. As for audio quality, it again rivaled Sony’s premium series even for music. But again, these are designed for gaming they perform even better for that type of audio. You can even use EQ presets and spatial audio is fantastic. The mic also performed very well, and I like that it is detachable, although it is not very stable. Because they move around too much, the mic is what I liked the least about the Inzone H9 II. Sometimes, depending on how I insert it into the headset, they become stable for a while. There is a design flaw somewhere unless I simply got a bad pair. As for the wireless connectivity, these headphones will connect to just anything: Bluetooth classic and LE, USB-C dongle, and also through the included 3.5mm cable when that’s your only option for some equipment. They all worked flawlessly for me. Overall, I am very impressed with Inzone H9 II. My only complaint is about the mic physical instability, but the mic outperforms any other that I’ve tried.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jailoliv,

      Thank you for your detailed review! We're glad to hear you're enjoying the comfort, sound quality, and noise cancellation of the INZONE H9 II. We also appreciate your feedback on the microphone's physical instability. Since you mentioned the possibility of a defective unit, we recommend reaching out to our support team for assistance.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    So much to love!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The more I looked into the Sony Inzone H9 II Wireless, the more curious and excited I got. I have owned various gaming headsets over the years as well as so many different Sony headphones. I had heard mixed things about the original H9. I was sincerely hoping that the H9 II would be the grand slam. The H9 II look very simple. Almost like a pair of earmuffs. This was not a bad thing for me! The simple design language doesn't scream gaming headset. They can be worn outside for casual use. My wife even used them on our recent flight. They are also supremely light due to being predominantly plastic. This really does contribute to comfort. Alot of headphone manufacturers will literally add random metal to plastic frames to increase the weight of headphones as people associate weight with quality which is not true. That being said, only time will tell if the build quality lasts and whether or not the cups will peel, etc. The matte finish is a fingerprint magnet but easily wipeable. In terms of comfort, I really do think the H9 II are one of the most comfortable headsets I have ever worn. Obviously, it is super light. The band adjustment is also different from other headphones. You adjust the height of the lower band. It is harder to explain in words but if you have it, it is simple to do. The earcups are large. The memory foam is nice and plush. I wore it for hours without complaints. The passive noise cancellation is decent. I always complain about gaming headsets without active noise cancellation (ANC), but the Sony Inzone H9 II has it! Now here is where I have a bit to nitpick at. Sony is really pushing that the H9 II are built with the same drivers as the Sony XM6 headphones. I think the word choice is intentional. They are not claiming it is the same sound quality or ANC as the XM6 (which is also much pricier than the Inzone H9 II). The ANC is most definitely NOT the same as the XM6. I own both and the XM6 is clearly superior. That being said, I think it is fairly decent ANC and definitely contributes to a more complete and immersive gaming experience. In regards to the sound quality, it is definitely one of the better sounding gaming headsets I have tried. The details of games are fairly clear and crisp. For general music and movies, you do have to play around with the EQ settings as they are tuned differently from the XM6 but you can definitely find a ok balance. I love that the microphone is detachable and adjustable. It is fairly decent audio quality. It managed to convey my voice clearly. Battery life is rather average which could be considered subpar at this price range. It is advertised to have around 30 hours I believe with the ANC on. I got under that most of the time. It does charge rather quickly though. All in all, I think there is so much to love with the Sony Inzone H9 II wireless. It does have a rather large premium so you definitely have the right to nitpick. I think you have to consider if the small imperfections are dealbreakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sollyp,

      We're really happy to hear that. Thank you so much for sharing your thoughtful 5-star review of your Sony headphones! It's fantastic to know the comfort and lightweight design stood out, and that features like ANC and the detachable microphone made such a positive impression for you and even your wife during travel. We truly appreciate your careful feedback and your perspective as someone with experience across other Sony and gaming headsets.

      Thank you for choosing Sony—wishing you a rewarding day!
      DiegoV. Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    One of the best gaming headsets I've used

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Inzone H9 II are feature-rich high quality headphones. The build quality on these headphones is great. They are made of a durable plastic. The biggest benefit to them being plastic seems to be the weight--they are super light and don’t create a lot of fatigue after long wear. The headband is also super comfortable. There is a button on each side of the headband that allows it to adjust freely to get the perfect comfort. My only wish on the headphones build is that the headphones folded; because they don’t fold it makes them a bit more difficult to transport as they have a large footprint. Overall, they feel super balanced and comfortable to wear for long periods of time. I really appreciate the inclusion of physical controls on the headset. I especially like that the mute button is a toggle so you can feel when it’s on mute vs. not on mute. The windows/iOS companion apps allow you to customize the settings of the headphones. Among configurable options are adjusting the EQ. There are EQ presets for specific games, or you can listen to sample sounds and configure the EQ based on your preferences. Connectivity is super easy to set up. Connecting via 2.4ghz is as simple as plugging in the dongle into a device. It didn’t seem to require installation of any drivers or anything. Bluetooth is as simple as holding the pairing button. I didn’t have any issues with connectivity during my testing. I also appreciated the inclusion of a wired connection option. The sound quality is amazing. Sony said the drivers in these are the same as the WH-1000XM6, which are some of the best over-ear headphones on the market. It has virtual 7.1 surround sound which is great for gaming as you can hear sounds from where they are coming from. There is also noise cancellation built in which works super well too. I could hear the quietest noises clearly and directionally where they were coming from, which I feel like gives me an advantage when I’m gaming. The microphone works really well, too. My friends who helped me tested the microphone said I came through super clear. According to Sony, it has AI-powered background noise cancellation for the microphone and I think that’s apparent in the sound quality. I also love that the microphone is removable. It also has a built in light to indicate when you’re on mute which is super cool. Overall, I’d recommend these headphones to anyone looking for a top tier gaming headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Harrison,

      Thank you for choosing Sony!

      It’s wonderful to hear that the Sony Inzone H9 II headphones are delivering such a great experience, especially with their lightweight design and comfortable headband. The flexible controls, customizable EQ settings, and seamless connectivity truly reflect thoughtful engineering. We appreciate your feedback on portability—it’s invaluable for guiding future enhancements. It’s fantastic to know the exceptional sound quality, effective noise cancellation, and clear microphone performance are meeting your expectations. The addition of a physical mute button and removable mic clearly enhances your overall experience. Thank you for recommending them as a top choice for gaming!

      Best regards,
      -Fred Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The Easiest Headset Recommendation

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the top of this review all I can say is, if you have the money and are looking for the best gaming headset for PC and PS5, the Sony INZONE H9 II is the one to get. I have found myself cycling through headsets because I feel I always have to make some exceptions with each headset. A highly reviewed headset sounds great but too heavy. Or another has great connectivity but no sidetone (hearing your own voice so you aren’t screaming into the headset unless you want to scream). Another has poor noise-cancelling or they look bad. The INZONE H9 II has it all, but in one perfect package. I think one of the greatest compliments I can give a gaming headset is, will I use it outside of gaming? The H9 IIs are a no question, I absolutely will be using this around the house and during travel. They are so comfortable, they sound incredible, and their noise cancelling is in the same ballpark as their XM6 flagship headphones for a cheaper price. Seamless switching between PC and bluetooth so that I can be gaming, then walk away for a few and listen to a podcast without having to fumble with settings. I’m excited to test these out on my next trip. As you can see below, my pros list far outweighs the two small quibbles I have. I really can’t say enough positive things about this headset. The easiest recommendation I’ve ever made in a review. Pros: Sound quality good enough to use as daily non-gaming drivers A detachable mic makes these a great option for travel as well, has a light on the inside of the mic to let you know when you are muted which is brilliant! Noise cancelling ability similar to Sony’s industry leading flagship XM6 headphones Excellent connectivity, never dropped connection and was able to walk across the house with them on and still chat with friends Lightweight and flexible, my big head was comfortable for my 5 hour gaming sessions 2.4GHz + Bluetooth that actually works seamlessly when connected to computer and phone LONG battery life, never even came close to feeling worried about them dying during gaming INZONE app allows for more fine tuning Sidetone that actually sounds good! Different shaped buttons to quickly adjust settings Cons: Wish the 2.4GHz USB-C dongle came with a USB-A adapter Wish it was an actual case and not just a bag

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt,

      We're excited to hear that your Sony headphones are making such a strong impression—thank you so much for the enthusiastic 5-star rating! It’s fantastic to know the INZONE H9 II delivers in every way, from comfortable wear during long gaming sessions and incredible sound quality to noise cancelling that rivals the XM6 flagship. We're especially glad you’re enjoying features like seamless PC and Bluetooth switching, sidetone, and the detachable mic with its intuitive mute indicator—the ideal setup for both gaming and travel.

      Thank you for choosing Sony—wishing you a dynamic day!
      DiegoV. Sony_US

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