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Customer reviews

Rating 4.3 out of 5 stars with 782 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 782 reviews
  • Rated 5 out of 5 stars

    Sounds of Silence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, I bought it as gift for my son and he loves it-allows him to listen/play whatever he wants without disturbing anyone else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sailor,

      We are elated to hear that the INZONE H9 was such a successful gift for your son! It is wonderful to know that these headphones are providing him with a private, high-quality gaming environment while ensuring the rest of the household remains undisturbed. We designed the H9 with our Dual Noise Sensor technology and 360 Spatial Sound for Gaming to create a truly immersive world for the player, and we are thrilled that the comfortable fit and reliable wireless connection are making his gaming sessions even more enjoyable.

      We really appreciate you being part of the Sony family.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Well Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great Noise Canceling Gaming Headset. It so comfortable to wear. Easy to use. Just plug and play. Works well with Discord.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaKnight, That's great! We're glad to hear that! Never miss important ambient sounds such as a phone call, doorbell or your partner speaking, while playing games. Ambient Sound Mode, as used on our music headphones, allows you to instantly switch between noise cancelling and ambient sound by pressing a button on the headset. Soft-fit leather ear pads are shaped to minimize pressure on your ears by optimizing contact with the side of your head. This highly stretchable ear pad material is designed for comfort, stability and sound insulation. The wide, soft headband cushion spreads weight evenly across your head for long-term wearing comfort. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay.

      Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far 2 weeks battery life is good & My mic quality has vastly improved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andres,
      Awesome! We're thrilled to hear your enjoyable experience with the good battery life and mic quality of your Sony INZONE H9 Gaming Headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great audio but faulty dongle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Only issuebisbthe usb donglenseems to disconnect at random moments leading to unplugging and plugging it back in for it to work again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neronull,
      Thanks so much for letting us know you’re loving the sound on your INZONE H9.
      However, we’re really sorry you’re experiencing random disconnects with the USB dongle, that shouldn’t be happening and we get how frustrating it is to keep unplugging and plugging it in.

      Here are a few things you can try that often help with this issue:

      1. Make sure the dongle is plugged directly into your computer’s USB port, not through a USB hub or extender.
      2. Try a different USB port if possible.
      3. Update the headset’s firmware and drivers using the INZONE Hub app for Windows. https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/software/00283325

      If none of these steps work out, please reach out to our support team so they can dig a little deeper and help you get the connection stable. You can locate their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      We appreciate you giving Sony a chance with this product.
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Inzone H9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset build quality is amazing and works great with my PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MIKE, thank you so much for your amazing review! We're honored to hear that you're enjoying the premium build quality of the Sony - INZONE H9 and that it's working great with your PlayStation 5. Your feedback truly means a lot to us and thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and Noise canceling !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying these head phones they are top notch!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, JoyL!

      It's truly a pleasure to hear how much you are enjoying your WHG900N headphones. We designed this model to deliver a top-notch listening experience, and it's incredibly rewarding to know that you find them to be just that.

      We appreciate you being a Sony customer and hope you continue to enjoy your listening sessions!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly great sound and vary comfortable I give it 9/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottM,

      Thank you for the 5-star rating! We're glad to hear that you like the sound quality and comfortable design of the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a great discount deal, the quality of sound is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JhonnyM,

      Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, sound quality is insane. Light to wear as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeL,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality and lightweight design of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Perfect Head Phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and amazing headphones that was like brand new also, they feel good and they are reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaP,

      Awesome! We're glad to hear that your new INZONE headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Very comfortable , love the fact that you can play music and still hear game chat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TBSS, That's great! We're glad to hear that! We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    PERFECT FOR PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. The headest is a bit bulky yet comfortable. Plug and play. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricom23, We are glad that like the sound quality of your new Sony INZONE H9 wireless gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely covers my ears unlike the Pulse headphones. Very comfortable for long sessions and excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayW, Amazing! We're glad that you are enjoying your new headphones. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, light, and very great aound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juanito24,

      We appreciate the 5-star rating and we're glad to hear that you like the comfortable design and sound quality of the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Worked Great For A While

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, worked grest for a while “2 months”, then started doign some weird feedback where when theres any sort of audio on the PC whether it be discord, youtube or even playing a game, the sound will get distorted and robotic like for a couple seconds then go back to normal audio. It does this on every pc i tried and even my ps5. Some days itll be fine other days it’s constant itll even do it plugged in or wirelessly. Tried everything, uninstall and reinstall the software and factory reset the headset. If you’re gonna buy I recommend buyign the warranty, i wish i did cuz the sound of these while gaming are great and crisp everything is great besides the whole sound mishaps. Hopefully this isnt a defect and just a firmware fix.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi itskwis, We're sorry to hear about the issue with this INZONE H9 Wireless Noise Cancelling Gaming Headset. We apologize for the inconvenience. When playing games on your computer, this issue can be improved by closing unnecessary applications or windows, or restarting your computer.
      Connect the headset to the USB transceiver again. Reset the headset. Initialize the headset. Refer to this link for more details: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670445.html
      Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thanks for sharing this review. Jay Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset Sony offers! I would definitely recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JoshuaG!

      We are thrilled to hear that you’re naming the INZONE H9 the best headset Sony offers! It’s awesome to know that you’re enjoying the product enough to recommend it to others. We designed the H9 with 360 Spatial Sound and our top-tier noise-canceling technology to really pull you into the game, so hearing that it’s hitting the mark for you is the best news we could get today.

      Enjoy the immersive gaming, and thank you for being a part of the Sony family!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset ever best quality and very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChanceJ,

      Awesome! We appreciate your positive feedback regarding the headphones. We're happy to hear that you like the quality and comfortable design of the headphones. Sharpen your senses and prepare for your match. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    decent headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent headphones, but for the money i'd reccomend a different pair.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your honest feedback, Ryan.

      We appreciate you giving the INZONE H9 a try. While we are glad you found them to be a decent pair of headphones, we are sorry to hear they didn't quite meet your expectations regarding overall value.

      We aim to pack this headset with premium features like Dual Sensor Noise Canceling and 360 Spatial Sound for Gaming to provide a competitive edge. We understand that everyone’s preferences for sound signature and price-to-performance can vary, and we take your feedback seriously as we look to improve our future gaming lineups.

      Thank you for choosing Sony and for sharing your perspective with us.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Loved it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were amazing the price seems a bit out of the water but they are worth it. The only reason I switched back to me Corsair brand is because I have a huge head and these were a tight fit. Only sometimes did I notice the mic quality was not great but still loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaltonM,

      Thank you for the 5-star rating! We're glad to hear that you like the price point of the headphones. We're sorry to hear about the microphone. We recommend using the INZONE Hub app to adjust the microphone volume of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best pc headphones of the year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really really like the product sounds good and the options you have funaminal. O Gave it 4 stars because sony made it limited to only pc and playstation understand that its sony, but wife tried using it on her new xbox and it disnt work ao she was disappointed since i was hyping them up so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestpcgamingheadset, We're glad that you are enjoying your new headphones. We're sorry if the INZONE headsets aren’t compatible with the XBOX system.

      Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! Erin Sony_US

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