Customer Ratings & Reviews
- Model:
- WFL900/H
- SKU:
- 10123771
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
to a friend
Heavy earrings will prevent these from fitting.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they fit, they aren't bad. Unfortunately I wear weighted gauged earrings. That extra tugging on my earlobes means these buds will never fit my ears. The sound is good, and these do exactly what they advertise. The only alternatives are openfits by shokz, which don't fit in my pockets. I like the concept so I can wear these at work and be aware of what's going on. Passthrough on other ear buds picks up wind and other unwanted noise. But this is what I'm not a fan of with Sony headphones: you need to download fourth party apps to get the best sound stage. You can't get all the sound customization without downloading these apps. Such ideas made sense when Sony's were the best of the best and they had the title and following to do such things. Now it's just annoying really. The Sony app should give me the control I want on these headphones and make updates on the device easier. Don't make me download another app or two to make it work. If you update these headphones they get multipoint, which is lovely and great. The controls are easy and done well. It's the fit and the app that made me knock it down to two stars. The theory of these are great. The application and execution are where these failed. It's unfortunately a product I really wanted to like too. Disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Studiotk4,
While were glad that you like the incredible audio, we're sorry to hear you are having problems with the LinkBuds, particularly with the fit. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears. We also understand that not everyone likes the Sony headphones connect app and we appreciate your feedback. You can use them without downloading the Sony headphones connect app, however, to get the most out of your LinkBuds, downloading the Sony Headphones Connect App allows you to customize audio settings with your headphones.
Check the Headphones Connect Help Guide for more details on what the app can do: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
Using these open-ear headphones with weighted gauged earrings might interfere depending on the size of the stretched ears or gauge weights. Good thing is that these headphones comes with multiple fitting supporters that fits your ears better and feel more comfortable. The size of the left and right fitting supporters may be different. We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit. Check that you are wearing the headset properly in your ears. We have a recommended way of wearing these open-ear headphones. Please make sure to follow the guide from these links:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275798
If you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Good value. Over shadowed by better, newer model
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not getting a 5 star because my left earbud got blown when I'm not aware of any instance of stressing them out, so make sure to keep them below 70%. Good quality earbuds that offer no seal but good sound quality. Would suggest using this if you need to be in a place where people talk to you often but you still want to listen to music. If the sale is right get the Linkbuds S instead in my opinion.
I would recommend this to a friendSolid effort but not great .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really excited for a new form factor in headphones. But they are barely loud enough for use out side. They also were not very confortsble i always felt like inhad them wrong. But they did not ever fall out. They felt like the old sony turbo headphones they used to make with walkman so many years ago. The sound was also very nice with mid and high frequency but lacking in bass by alot. But walking even out side the sound could not keep up even with a passing car.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi XgeeioX, we are sorry to hear that the WFL900 did not meet all of your expectations when it comes to sound quality and comfort. To get the best comfort fit for you, please try a different fitting supporter to get a more comfortable fit. Also, please check our help guide link on how to find a more comfort fit https://helpguide.sony.net/mdr/linkbuds/v1/en/index.html.
Please note that the size of the left and right fitting supporters may be different. If the headset is not worn properly in your ears you may not obtain the correct sound qualities or call performance. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned.
For the sound quality, please check our help guide link to isolate and troubleshoot the issue:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
Should you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Earbuds with an open back feel.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding Bluetooth earbuds. How much benefit the holes themselves provide is hard to say, but the LinkBuds certainly provide a similar audio feel to open back headphones. After a year and a half of use, the left earbud battery is unable to hold a charge. It's past warranty so I'll have to purchase a replacement which I'm willing to do since I like them enough. But if the battery fails again, that may be the last time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH,
While we are glad you like the open-ear design and sound quality, we're sorry to hear you're having an issue with the unit. We appreciate the feedback regarding the left earbud not charging properly. We’d love to help you troubleshoot your problem. If the left earbud does not charge properly, wipe the charging terminals on the headset and charging case with a dry soft cloth (such as those used for eyeglasses). We recommend that you regularly clean the terminals for good charging connections.
Please access this link for additional troubleshooting steps to consider: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276311
We do have good information on how to replace an earbud or charging case on this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00189241
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
A gimmick done right
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open back in ear headphones sound really strange at first, but these do what i want the active audio passthrough to do on my Pixel Buds Pro. Great sudio quality with the added benefit of hearing my surroundings is absolutely blessed! The only reason i give it 4/5 stars is because of the fit and feel. They fit in the ears okay, but they feel like plastic resting in your ear. Depending on who you are, you wont notice it as much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hikora,
We're happy to know you like the open-ring design, amazing audio, and great features of these LinkBuds. We value your feedback regarding the fit and feel of the unit. The LinkBuds comes with different sizes of fitting supporter to suit different ear shapes. You can try to change the fitting supporters to another size that fits your ears better and feel more comfortable. The LinkBuds are not only designed to be stylish but also with the environment in mind, using recycled plastic materials for aesthetic parts and plastic-free packaging. The LinkBuds use recycled plastic materials from automobile parts (Coating and adhesive materials excluded).
Stay connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for choosing Sony! -Jess
Unique, but worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unique design makes for a pleasant experience. Setup was easy, buds are comfortable and secure after some trial and error with the provided interchangeable mold sizes. Good sound, not the best considering their design, but that's the trade off for being able to be more present in you surroundings. Good battery life, though wireless charging for the case would be nice, but not a deal breaker. Do love the compact size of the case, though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi geoss, Great! We're happy to hear that you like the comfortable and secure fit, ease of setup, sound quality, and battery life. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
Not very comfortable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really interesting design, these are great if you need to be aware of your surroundings while using. Sound quality is great, but lows suffer due to the design of the drivers. The tap anywhere feature is neat but can be triggered on accident easily and I find myself having it off. They are not very comfortable at all and I can’t wear them for long.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed,
We're sorry to hear you've been running into some issues, particularly with the headset reacts incorrectly or works unintentionally. Wide area tap is a function that detects vibration around the ears with the acceleration sensors that are built into the headset and determines the tap operations. Therefore, it may be erroneously detected as tapped by actions such as putting on or taking off surgical masks or glasses, and chewing. If the headset often does not operate correctly, this may be improved by using the “Sony Headphones Connect” app to turn wide area tap off and switch to headset tap instead.
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears.
• If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
If you need further assistance regarding your concern, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number
Sincerely,
Jess
Sony link buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased.. exchanged within the hour. Just want for me.. earbuds had 42 & 46 % charge when i opened them for the 1st time. After initial set up of app and fitting of earbuds within 30min there was only 19% charge left. The fit wasn't comfortable as i thought..i heard more ambient noise than music.. unless at max volume.. my wife could hear them from a few feet away. I am by no means a pro when it comes to earbuds but these just aren't for me
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thank you for your review.
We are really sorry if the battery life(out of the box) and fit of our WF-L900 LinkBuds didn't live up to your expectations- and that it had to be returned. This is definitely not news we'd like to hear from you.
For the battery life, if the linkbuds is not used for a long time, the available operating hours may be reduced. This is not a malfunction and is part of the normal operation of the headphones. Thus, we always recommend to fully charge the headphones after getting them out of the box so you can use them up to 5.5 hours. However, the usage hours may be different depending on the settings for the headset functions and usage conditions.
ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html?search=battery
These LinkBuds combine a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. For optimum performance, comfort, and to keep the LinkBuds from falling out, we always recommend following the steps on this article:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
We really appreciate you & your feedback, and we are hoping that you will consider Sony again on your future purchase.
Sincerely,
Romeo
Cool design, uncomfortable in ear and low sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was ok, due to the opening the sound doesn't get loud but sound was good. They fit pretty well and have different fittings but the worst thing is that the plastic cover that sits against your ear will hurt it feels like it cuts your ear. Battery life is a joke on a full charge overall wouldn't recommend these
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Thoryl,
While we're glad that you like the good sound quality and fit of the unit, we're so sorry to hear if an earache occurs when putting on our WF-L900 LinkBuds and the available operating time is short or the battery power does not last long. This is definitely not the customer experience we want you to have. We recommend to try the following if an earache occurs:
• Check that you are wearing the headset properly in your ears.
• If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
For reasons why your ears may hurt when putting on or wearing headphones, you may also find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00015243
For available operating time of the unit, depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction. For your reference, you may check this link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
If you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
A lot of give and take for the Linkbuds.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting used to the placement in the ear, I like the fit but will fall out with a lot of movement or naturally fall out over time. I like the ability to hear around you, but the trade off is a lack of low end bass. The tap features are cool, but will activate unintentionally while talking or eating. Limited functionality for tap settings. Right bud failed after 8 months.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry,
While we're delighted you like most of the functions, especially the open-ring design, we're sorry to learn if they tend to move in your ears with a lot of movement causing them to fall out and the right earbud doesn't work properly. The tap detection function, Bluetooth pairing, or sound quality can be affected if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears. They may also fall out or feel uncomfortable during use.
• Check that you are wearing the headset properly in your ears.
• Select a different size fitting supporter and align the protruding part of the LinkBud with the cutout on the fitting supporter. Make sure to insert the fitting supporter completely.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
We do have some good information on how to change the fitting supporters and how to wear the headset in your ears here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase.
If you need our assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Great new style
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly something different. They sound fantastic considering how small and light they are. Very comfortable. Its nice to be able to walk outside or go on a hike and just have background music but still be able to hear everything else normally. Obviously other headphones can sound better but these have a different goal in mind. Not a ton of bass but again, they are non sealing earbuds... they have what youd expect them to have
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jwc96, We're truly delighted to hear your purchase went well and you are very impressed with its amazing audio quality considering how small and light they are. We're also thrilled to know you are extremely comfortable wearing them and that you stay connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for purchasing our all-new LinkBuds and for leaving us such a wonderful review! -Jess
Its good and then it’s bad.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for nearly a year. I use them everyday. I do like that they have a lot of software updates, audio eq options and perks of pausing when talking and auto playing when I stop. They have decent battery life. I wish they had wireless charging! Anyways, I use them on campus a lot and sometimes get irritated that I can still hear conversations when I want to listen to my recorded lectures. I noticed that after about 7 months the quality started to decline. I thought it may be a build up of earwax and noticed the tiny pin holes were clogged. I cleaned them and noticed no difference in audio quality. After a month from cleaning the audio started to crack and pop while listening to music and not at a high volume. I reset the earbuds and contacted Sony. I’m not sending them for replacement as they are inside the year warranty. If you like to hear outside your bubble these are perfect. If you don’t mind having to charge them wired that’s great too. The updates and other software perks make the earbuds very competitive, but if you want that boom bass these aren’t for you. Great for listening to audiobooks recorded lectures, and music at reasonable volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanB,
Thank you for taking your time in sharing this honest review. While we're glad you like the speak-to-chat, good battery life, and built-in equalizer with the app, we're sorry to hear that you're experiencing audio issues. Make sure to update the headphones' software to the latest version. Doing so may resolve the issue. If noise is heard during music playback, follow these links to troubleshoot the issue:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449915.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276315
These do not include wireless charging and noise canceling feature. However, they do feature a comfortable open-ring design that naturally blends ambient sound with digital sound and advanced features like Wide Area Tap, Adaptive Volume Control, Speak to Chat, Control with your voice, and more. If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth® headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, contact the Product Support team.
You may email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Great product from Sony!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. The sound quality is awesome and they are so light you can hardly tell they are in your ear. Even better, my ears don't feel stuffed and pressurized and I can hear the world around me. Sony really hit it out of the park with these LinkBuds. But they are not for everyone. It depends on what you are looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, That's very generous of you! We're truly pleased to hear you love your new Sony LinkBuds and these delivers exceptional comfort and great sound. It's good to know that you are connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! -Jess
I just had to get them!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Linkbuds are awesome! I think people that leave less than 4 or 5 star reviews are not happy because they don't quite fully understand what they are for. These are not to be used as noise canceling in your ears bass thumping earbuds. These are meant for use at the office or anywhere you still need to be present. I use them at work, home and for studying. Most people never know I have them on. Sony Linkbuds feel light in your ears and in my opinion have a good sound. I hear bass but not as strong as I would hear it in my wf-1000xm4's. They fit in my ears perfectly. There are several sizes of the rubber wings to help them fit. I also find that if I wear the donut shape a little deeper I can drown out a little more outside noise when I don't have to be as present in my surroundings. I'm very happy with my purchase. They allow me to tune out whenever I want but still be available. I almost forgot to mention that the call quality is awesome too, people can hear me very clearly. The only thing I have a problem with is battery life. I wish the battery life was longer but with earbuds battery life is sometimes an issue. I think in the future the battery life will get better. I really feel that the Sony Linkbuds are a good investment as an additional pair of earbuds. These are not noise canceling earbuds so you can't escape the world. As long as you keep this in mind I think you will be very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bbossladye,
Thank you so much for that wonderful feedback. We're glad you like the call quality and comfortability of the headphones. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. We're glad you're happy with your purchase and thank you for choosing Sony!
Regards,
David
Hard to recommend because I don't have your ears.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tiny ears, and I quite like them, as do several of my coworkers. My wife hates them, as do several other of my coworkers. Had Airpods but they hurt after a couple hours, these I can wear all day at work. The most position-critical headphones I have ever used. When lined up around your ear canal correctly, they sound excellent. Shift them slightly and they are quiet and muffled. Correct positioning really relies on ear shape so these just won't work for some people.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatheticPuma,
We value your feedback. M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn following the procedures described above and you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears.
Reference: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. Thank you for choosing Sony!
Regards,
David
Sony LInkbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound, connectivity and function of these earbuds were all great. But the issue for me is having small ears, is that they would not sit in my ear correctly and constantly popped out. They are very rigid and did not offer much adjust-ability. They are lightweight and you probably could wear them all day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny, while we are glad to hear that you are happy with the sound quality and features of your WFL900, we are sorry to hear that you are experiencing difficulties getting a perfect fit for the earbuds. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. Check that you are wearing the headset properly in your ears. Please check our help guide link on how to find a more comfort fit https://helpguide.sony.net/mdr/linkbuds/v1/en/index.html
Should you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
These are for people who can't have earbuds that g
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these because I cannot have anything inside of my ear canal like regular earbuds. I was using the Galaxy buds live and these fit in my ears and almost the same fashion. The sound is a little bit better and I can definitely say that they're more comfortable after my 10 and a half hours at work. In no way are these going to sound better than standard earbuds they are for very specific people who cannot have things in their ear canal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
Thanks for sharing your review and experience with the Sony LinkBuds. We're glad that you like the fit and comfort of the headphones. Aside from wearing the headphones properly for achieving the correct sound qualities, you can use the equalizer/CLEAR BASS setting of the Sony Headphones Connect app. You may refer to this link for more information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
Hope this helps. The all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony!
-Ralph
Could be perfect for your use case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the open air sound. It’s perfect for calls in the office and has a very supernatural sound to it that I really dig. Music and calls sound like they are coming from within your Brian. Only reason I’m giving 4 stars is I have small ears and I find them kind of uncomfortable or difficult to find a comfortable fit, even with plenty of ear piece options I couldn’t quite find one that fits my ears securely, so I believe I may return them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Back4Revenge,
Thank you for the review and we're glad you like the sound quality of the headphones for your calling experience. If your ears hurt or you feel uncomfortable when wearing the headset, please try to change the fitting supporters to another size to comfortably and snugly fit your left and right ears. More details on the link below.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings.
Regards,
David
DO NOT BUY, FELL APART IN 11 MONTHS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am writing this review to warn others about the quality of both these earbuds and that of Sony support. My wife bought these for me for my birthday in September 2023. I recently started noticing that the sound in my left ear bud, then only one I use, was getting quieter and then this weekend, when taking it out of the case, the cover for the speaker completely fell off and the speaker itself fell out of the earbud. I immediately contacted Sony support to see about submitting a warranty claim to have the earbud either repaired or replaced. After explaining the situation and what happened, they determined, without even looking at them that it is physical damage and flat out refused to cover the earbud under warranty. After going back and forth with the support person and offering to send pictures they said they would escalate and someone would call me back the next business day. There "national customer care" called me today and before even hearing anything the lady tells me the same thing the first person told me. She said they determined this because they have never had a report of the speaker cover falling off and therefore it's not possible for it to happen without it being caused my physical damage. Despite telling them that I have never dropped the earbud and the only place it has been is in the case or in my ear, they refused to accept any other logic besides their own, still without even offering to have me ship the earbud into them for them to inspect it for any physical damage. I explained to the woman, if you look really closely you can see it is just a thin strip of adhesive that holds this piece on to the earbud so for it to fail is extremely plausible. Laughably the woman told me that, "While it will not change our decision I could send them pictures for their engineering team to review." Ultimately they refused to even look at them under warranty despite it probably costing them pennies to replace the adhesive. I am severely disappointed in both the quality of these earbuds and mostly the quality of Sony support and their warranty. I will also never believe in any warranty that Sony promises for any of their products ever again and I would caution anyone else considering their products to expect to not have any warranty coverage or have to fight for the warranty coverage. At this point I now have a $200 pair of earbuds that I can only use the right one with and, as for someone who is deaf in their right ear, these earbuds are essentially completely useless to me. Will be going back to my JVC Nearphones which are several years old at this point, were cheaper and when I had a problem with one charging, they actually honored their warranty and sent me a new pair.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelW, we're sorry to hear that your headphones fell off. This is definitely not the experience we'd like you to have. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.
May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Case Number:
Additional Information regarding your experience with the LinkBuds
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
Not as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit well. Has a short battery life. Keeps disconnecting from device.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Wayne
We regret to hear the LinkBuds didn't meet your expectations and you're having issues with the Bluetooth connection, fit, and the battery power does not last long. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• As a suggestion, to reduce discomfort while wearing the headset, try to change the fitting supporters to another size that fits your ears better and feel more comfortable. The size of the left and right fitting supporters may be different.
We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
• Check that you are wearing the headset properly in your ears.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
To ensure you get the best Bluetooth connection, please set the headphones Bluetooth Connection Mode to “Priority on stable connection”.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00097458
As for the battery life, if you set some functions on the link below, the available operating time of the battery becomes short.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess