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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 Pro's stunning graphics and smooth performance, frequently praising the 4K capabilities and the included Red Dead Redemption 2 game. Many appreciate the console's quiet operation and ease of use, along with the ample storage space. While some noted slightly longer load times for certain games, the overwhelmingly positive feedback centers on the enhanced visual experience and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,072 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    best choice in game selection and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system. PS4 beats all others hands down in game selection, graphics and overall performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLY AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this bundle, received it 2 days later. The system design is beautiful. The game play is stunning. An incredible upgrade from the original PS4. The picture quality is absolutely top flight on my Sony X900E. RDR2 is a great game, need I say more? If you're looking for a premium game console look no further, just buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation = Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and game play ! Not enough superlatives in the English language to describe this gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle! Amazing Game!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been thinking about upgrading my 1st Gen original PS4 to PS4 Pro, for Red Dead Redemption 2, so when I saw the bundle for the same price as regular PS4 Pro, it was no-brainer! I'm 100% satisfied with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 was an amazing console itself. Now with the pro adding support for the 4K quality is amazing. This PlayStation coming with Red Dead Redemption 2 for the original PS4 price is a great bundle. One of the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, and its really good didn't found any issues yet, bought this thing last black Friday and till now noo problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great image

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT , Excellent game , the image is amazing. I recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS4 on steroids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here we have the much touted Pro version of the PS4. Complete with Red Dead Redemtion 2 (or as I have started calling it “GTA Wild West”) the console is much quicker than my PS4 and the resolution in the games is more defined. Other than that there’s really no new amazing features. It’s a tad bigger than the standard PS and that’s to house the extra brain power this console offers. For the money I can honestly say it’s a better buy than an Xbox One X. (Which I purchased and returned to buy the Pro) Unless there is something specific about the XB1X that you really desire, go with the less expensive Pro. You won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Value When Upgrading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to waste time on the specs of the PS4 Pro, but I do want to issue a warning to all that getting HDR/4K picture isn't quite as easy as plug in play. All depends on your TV and even if you have a new TV, some ports accept 4K at 60Hz but no HDR, and others support HDR. And there's another wrinkle if you have a recieved (needs to have HDCP 2.2 ports). Other than that, PS4 Pro is a great upgrade to the normal PS4. While I don't think it's worthwhile just to do at full price, I was going to buy RDR2 regardless and have been looking for a good deal on a new PS4 Pro to compliment my TV. This is the best value you can get (for now). I haven't seen any upcoming deals on the PS4 Pro. Now obviously, if you aren't going to play RDR2, then this is less of a bargain, but if you have the money this is a nice visual fidelity upgrade from a normal PS4, but by no means necessary. I'm happy I did, but would have been happy with my launch PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Boyfriend loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an early Christmas/birthday present for my boyfriend. He loves the added storage and how much faster it is compared to his old PS4. I would recommend the Geek Squad protection. I think I paid $49 for it for 2 years but it basically pays for itself because you can get 1 free replacement controller at some point during the 2 years. Controllers are usually around $30-40.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son introduced this station . After we connected the station to 4K tv , my son showed me how to play YouTube programs and lot channels , you don’t need cable , when he played game , I followed him for 2hours , the game like you are in that scent , I was very excited .this is the first time to watch game . I would like to purchase another one for myself. Really recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Beautifully dark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red dead 2 was a beautiful game all around, it's the first game that made me want to keep going even after finishing it unlike other games I've played. The game in my opinion doesnt go full dark but facial expressions, and subtle gestures alone give off the sadness without any words which are great tiny attention to detail which I love. I never got to play the first game so getting to play the 2nd, which is the prequel to the 1st, was great. What instantly sold me was the voice acting as every character sounded 100% genuine and like they were having a great time recording their lines. Heres hoping to a remake of the 1st game in the future with this breath taking new engine. Man the night sky, sunrise, and sunset are the best I've ever seen in a game so far, realistic and so so beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    WORTH THE UPGRADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was little skeptical of making the upgrade to the Pro.. However, I haven’t been dissapointed! It runs quicker/smoother and the graphical improvements are definitely there! Albeit on 4K TV. If you have the money to upgrade or you’re thinking of getting a PS4.. Get this! Oh! And it comes with Red Dead Redemption 2 FOR FREE! Which could be my favorite game of ALL time!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game it’s self is a 10/10 great western shooter with a GTA feel since it’s from the same creators. But with a much more rich story line that really feels like an awesome western movie. As for the PS4 pro. It’s got slightly better frame rate and graphics than my regular PS4. The download speed is cray fast and booting up games is fast too. The 1 TB is awesome too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to mostly play games on PC, but after reading reviews for Red Dead Redemption 2 and already wanting this system for Spider-Man I decided a bundle was the way to go. The $60 included game (which also includes the pre-order bonuses!) is a terrific deal, especially for a red-hot game like this! Set-up didn't take too long--once everything is unpacked there are a couple of quick updates and then you get to play....around with the system. Actually playing a game is a much more involved experience unfortunately... The system itself is attractive--it's small, sleek looking and doesn't look out of place on a console or in an entertainment center. My poor old eyes had a little difficulty trying to figure out using the front options--i.e. the power and eject buttons, but I got used to their placement pretty quickly (since they're difficult to see). I have owned the last two playstation systems, so I was already used to Sony's menu system. If you've never used it before it's very intuitive and easy to understand once you get the gist of it. I haven't yet discovered everything this system is capable of, but it appears to be capable of a lot. The 1TB hard drive is a lot of space, but there are slots for expanding with an external hard-drive once you start running out of room (and with the size of games these days, you will start running out of room). The controller is comfortable and holds a charge for a long time--I've never run out, but I always plug it back in after playing so that's likely why. It's fairly intuitive and hasn't really changed a lot from the last few systems. The biggest nuisance I've found so far is that games are not "put the disc in, start playing" anymore. This system included RD2, and I purchased Spider-Man along with it. Spider-Man took about 45 minutes to get installed (and I skipped a few options with the latest updates since I wasn't worried about online stuff yet)--RD2 I let download overnight, and it took over an hour to install. I get why this happens, but it's frustrating, and definitely something to keep in mind if you're planning on a Christmas or Birthday purchase for someone for this. You may want to go ahead and set it up and install the games for them ahead of time if it's an option. It's also annoying that it won't play 4k discs, even though it's got the technology (and 4K games look amazing on this system)--The Xbox does and it didn't cost any extra for that to be an option. Obviously it wasn't a deal-breaker, but it is frustrating. Overall it's another great system from Sony---I always wait until I feel like the price is right or the deal is right before buying something like this. I missed the boat on the Spider-Man consoles, so I was happy to get in on this bundle!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Awesome bundle and value package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was planning on purchasing Red Dead Redemption 2, so this bundle package was worth saving money on the game. Plus, I upgraded my TV to a 4k model and the PS Pro and new console games are being built to take advantage of the 4k systems. Graphics and performance are great! Now, I need to get back to skinning some cougar pelts and brushing my horse...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    The best PS4 yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is a really good console system. The game that was included looks beautiful if you have a tv that has the same graphics specs of the PS4 Pro. The bundle is a really good value considering that the game alone cost around $60. If you haven't already bought a PS4 I would definitely recommend that you buy this particular console.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Excellent graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, ample storage, great bundle value

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro and RDR2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro and Red Dead Redemption 2. The perfect combination. What more is there to say? At the time you could not find a new PS4 Pro anywhere online. This was right on time and the game was what you would expect from Rockstar and it just keeps on giving. This is also the new quiet PS4. You cannot beat this bundle...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS4 Pro to upgrade to 4k, the included Red Dead Redemption game valued at $60 is a nice bonus and is one of the best games out right now. it comes in 2 discs and the game has to install about 90GB total. if you have a 4k tv then get the ps4 pro, if you still have a 720p or 1080p TV just go with the ps4 slim bundles.

    I would recommend this to a friend
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