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Customer reviews

Rating 4.4 out of 5 stars with 439 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 436 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality and very comfortable to us

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this headset. The sound quality is excellent, with clear audio and deep bass that really enhances the overall experience. It works perfectly for gaming, movies, and music, and the immersion is impressive. The design is comfortable even during long sessions, and the build quality feels solid and well made. Setup was easy and straightforward, and it connected without any issues. Battery life has also been reliable so far. Overall, this is a great product that delivers exactly what it promises. I would definitely recommend it to anyone looking for a high-quality and comfortable headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic In Every Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's many many headsets out there, it can get overwhelming with research and decisions, never sure which to get. I can confidently say, I made the right choice by picking the Pulse Elites up. Sony knows sound, and the best way to implement that within your gaming on PS5. You will be blown away with what you hear, the crispness and depth of those sounds, and the ability to pinpoint where they are coming from. I can wear these for hours without discomfort or heat, the controls are simple and intuitive, the battery is more than sufficient, and it sits easy on the head. Going with a first party headset for your ps5 gaming is never a wrong choice, but in this case, its absolutely the right one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, comfortable, and the battery lasts a long time. Some friends have said the mic doesnt sound the best Hopefully it was a random defect or i just have a big ah head but i recently had to warranty them due to snaping in half.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pulse Elite Wireless Headset was another gift for my nephew, and it was a fantastic choice. The sound quality is amazing—clear, powerful, and very immersive. You can hear every detail, which really enhances the gaming experience. Best Buy made the experience even better. The team helped me with everything I needed, explained my options clearly, and made sure I picked the right headset. Setup was quick and easy, and the wireless connection works perfectly with the PS5. The headset is comfortable, the microphone is clear, and my nephew uses it all the time. This headset feels high-quality and well worth the price. Highly recommend both the product and shopping at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great head set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are such an upgrade over the last version I got at launch of the Ps5. So comfortable on my head and the sound quality is excellent. The battery life has been good so far as well. The only negative is the price up but everything has gone up I suppose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Elite headset A+ for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset as a upgrade to my older Sony Inzone H7 that I had bought a few years ago. The Elite headset is a great fit which is something that I was concerned about the AI microphone is perfect for reducing background noise and it works great in combination with my phone and PS5 at the same time which is perfect for what I needed to do. My only con is that sometimes the headset will disconnect from the USB dongle and I have to unplug and plug the dongle back in to get it to reconnect. It's not often but it still happens.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound... plastic headband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great audio. Can be paired to PS5 and pc at same time. Pretty comfortable for extended use (over 8 hours). Comfortable fit wit PSVR2... but after a year the hesdband snapped in two when putting on. Definitely suggest getting warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Included accessories, Sound quality

    Rated 5 out of 5 stars

    Peak headset for PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset and I barely feel it which is great for longer gaming sessions. I also like that the midnight edition comes with a carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ps5 headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid, good audio. I love the way it fits, it does have a static/interference sound sometimes but it might just be me, ive not seen anyone else complaining about that so i dont know. The charging hook thats included is super helpful because playstaion products need pretty frequently charged. But yeah, super nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Most banged for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life and comfort is a top quality doesn’t feel cheap while made

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great design! Fits comfortably around my ears, and the retractable mic is neato

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sound quality is better compared to my previous tempest 3D headset Battery life definitely better Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great qualty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Lot of personalization options. They are very comfortable to wear for long sessions and the battery life is amazing on them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    A pretty solid headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Pulse Elite headset delivers excellent 3D audio that really enhances gameplay on the PS5. It's lightweight and comfortable for long sessions, and the wireless connection is rock solid. Battery life is solid too—around 15 hours per charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great headset.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and comfort are great - my headset does lose connection from USB BT at times though

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Essential!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a must have with your PS5 setup they are comfortable enough for long sessions, fits snug around your head but not tight. I like that you’re able to enjoy content from your phone at the same time and you can adjust volume globally or for your phone and console separately.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great gaming headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset easily connect to your ps5 and another Bluetooth at the same time never miss a phone call or text while playing the game. The battery life is amazing. They are really comfortable compared to the pulse 3d headset and the wireless charging is really great just hang up your headset and never worry about your headset dying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    UNDISPUTED BEST SOUND QUALITY (until it breaks)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a warranty, this is easily the best headset available for PS5 user. The fact that I am reccomending this product despite it breaking every 6 months is telling. If you’re on PS5 it is hands found the best headset available. The durability is the sole issue. The headset has built in adjustability on either side that have snapped after normal usage at approximately the 6 months. On headset #3, but will be getting a 4th one when these inevitably break again. The sound quality is too good not to. Hopefully they fix this issue so I can give it a 5 star review!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best value with planar drivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset hands down for PS5 play. Not a strong bass but great 3D profile and fast access to five band equalizer by double clicking the power button.I have had these before and after a year the plastic headband snaps and I modded a reinforcement but if you take better care you can't beat the price. Sony doesn't acknowledge the breakage even though I've seen the same problem on YouTube within warranty but they acted like they had never heard of it before and told me that I was the first to bring it up.(quack) I still like them and will try not to fall asleep mid-game putting stress on the frame.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect headset for your PS5! Buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony pulse elite headset is perfect! Great sound, strong battery life, comfortable and great microphone .

    I would recommend this to a friend
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