Customer Ratings & Reviews

Hello RaymondR,

Thanks for your fantastic review! We're thrilled to hear that the noise canceling and sound quality of the WF-C710N earbuds are working so well for you.

We appreciate your recommendation on the warranty, as it speaks to how essential these headphones can become for daily use.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi MayankV,

We are beyond pleased to hear that you think the sound quality of the WF-C710N earbuds is awesome! It's also great that you're finding the built-in voice assistance feature to be so useful. We design our audio products to offer both exceptional performance and smart convenience.

Thank you for your positive feedback and for choosing Sony!

Regards,
Dominick

Hi CDLMiguel,

It is most rewarding to hear that you are happy with the performance of the Sony WF-C710N headphones! We are thrilled that the audio reproduction meets your standards and that you recognize the excellent value of this model. Thank you for your 5-star review and for choosing Sony!

Best regards,
Dominick

Thank you for your review, user323699!

We're delighted to hear that you find the WF-C710N to be an awesome product! It's especially rewarding to know that the microphone's sound quality meets your expectations, as our development team works hard to deliver a great experience for phone calls.

We also truly appreciate you giving a shout-out to the customer service and the cashier. It's wonderful to hear that they helped make your purchase a smooth and enjoyable one.

Thank you for choosing Sony!

Best regards,
Gus, Sony North America Customer Support

Hi Sboy,

We're ecstatic to learn that you’re loving the amazing sound quality and noise cancelling on your Sony earbuds! Thank you so much for your fantastic 5-star rating—it’s always rewarding to hear when your Sony WF-C710N earbuds truly stand out as the best you’ve ever purchased.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi MORGAN,

Thanks for this wonderful review!

We're so glad to hear you're enjoying the great sound of the WF-C710N earbuds, and It's fantastic that you were able to get such a great offer!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony North America.

Hi NevinB!
We are thrilled to hear your positive feedback about the WF-C710N earbuds! It's wonderful to know that you're exploring the top-quality bass and the app's extensive sound customization options. With so many features to discover, we’re confident that you’ll continue to enjoy an exceptional listening experience.

Thank you for choosing Sony!
Best regards,
Estefany

Hi DrTenor,


That's wonderful to hear! We are delighted that you are enjoying the excellent sound quality and superb noise cancellation of your WF-C710N Truly Wireless Noise-Canceling Earbuds.

These earbuds are designed to deliver a fantastic listening experience by blocking out distractions while keeping the sound crisp and clear, all at a great value.

Thank you for choosing Sony.

Best regards,
Eliab

Hi CynthiaH!
Thanks so much for sending in your feedback on the WF-C710N earbuds.
We are pleased to learn that your husband has been enjoying them while mowing the lawn and for other activities!

We hope he’s also enjoying the Digital Noise Canceling feature for when he needs peace and quiet, as well as the Ambient Sound Mode for when he needs to stay aware of his surroundings.

Thank you for choosing Sony!
Best regards,
Estefany

Hi JamesG

We appreciate you sharing your feedback about the WF-C710N earbuds. We are sorry to hear that the Noise Canceling feature is cutting in and out while you work around loud equipment. This behavior isn't typical, as the noise canceling should remain stable once activated. We recommend checking two things: first, ensure you are using the correct size earbud tips for a tight seal, as a poor seal significantly impacts ANC performance; second, confirm that the Adaptive Sound Control feature is turned off in the Sony Headphones Connect app, as this feature automatically switches ANC modes based on your movement or environment.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Netanya,

Thank you for your 5-star review of the WFC710N earbuds! We're so glad to hear you're enjoying the great sound quality and appreciate the convenient control feature.

The ability to easily switch noise canceling on or off with a simple tap is a key feature we designed for maximum convenience, allowing you to seamlessly transition between immersing yourself in your music and staying aware of your surroundings. It's great to know that this feature is a highlight for you.

Thanks for choosing Sony, have a wonderful day!
DiegoV

Thank you for your review, JorgeO!

We are so pleased to hear that you love your WF-C710N earbuds and that you find the sound amazing. It's also great to know you're happy with the price. We designed these earbuds to provide a great listening experience at an accessible value, so it's rewarding to hear we succeeded.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Znaa,

Thank you for the 5-star review! We are pleased to hear that your WFC710N earbuds are working well and that the Active Noise Cancellation (ANC) works great. We appreciate this very specific feedback regarding the fit. We understand that finding the perfect fit can be a challenge, especially when ear size is a factor, and we'll certainly keep this in mind as we continue to refine the design of our truly wireless products.

Best regards,
Dominick

Thank you for sharing your experience with the WF-C710N, Pablo! We're glad to hear you found them to be a great value and that their sound quality enhances your walks. Your satisfaction means a lot to us, and it's wonderful to know that Sony headphones are your top choice.
Thanks for choosing us!

Gus,
Sony North America Customer Support

Hello JohnM,

Thank you for choosing Sony!

It brings us great joy to hear you're experiencing the full power of your WF-C710N earbuds! Knowing they effectively cancel exterior noise so you can enjoy your music without disturbance is exactly what we aim for. Thanks for sharing your positive feedback!

Best regards,
-Fred

Hi York80,

We appreciate your detailed feedback on the WF-C710N earbuds, noting the good sound and ANC performance while highlighting the fit, playback controls, and sound clipping as points of concern. We apologize for the sound clipping, which can often be resolved by adjusting the Bluetooth Connection Quality setting to "Prioritize Stable Connection" within the Sony | Headphones Connect app. Regarding the controls, while we understand they may not be ideal for every user, we designed the touch controls to be customizable through the app, allowing you to select which earbud handles functions like music playback or ambient sound control. If the clipping persists, please contact our support team for further troubleshooting: https://us.esupport.sony.com/support/s/support-contact?language=en_US

Thanks for choosing Sony.

Best regards,
Eliab

Hi DerikE,

That's wonderful to hear! We're thrilled you find the Sony WF-C710N Wireless Noise-Cancelling Headphones to be such a great purchase.

It sounds like you're really appreciating the blend of high quality, affordability, and the effective, adjustable noise cancellation we designed into them.

Thank you for choosing Sony and for your fantastic 5-star review! We're delighted you're enjoying your WF-C710N headphones!
DiegoV
.