Customer Ratings & Reviews

My all-around headphones...whether I'm out for a walk in the neighborhood, late night gaming, or just relaxing and zoning into the music, I cannot recommend these enough! I previously had the Bose QC headphones until they broke, but the performance and ease of use has made these Sony headphones a perfect replacement! The Headphones app is very helpful in fine tuning your fit in order to make the noise-cancellation as immaculate as possible and I have yet to run out the battery even after long listening sessions. The quality of these headphones will have me sticking with Sony for the foreseeable future!

Sony WH-1000XM3 is a masterpiece!! It has a superior sound quality and outstanding noise cancellation. I have used various other headphones but have found this headphone to be significantly better than the rest on the market. The headphones have a nice cushion on the top and the ear pieces are well cushioned providing that extra comfort for ears and head , when you need them for the long travel .I have used them in airplane and they cut out the noise significantly , that you can’t even listen to literally anything with about 60 % of volume. For normal use, volume level of 15-30% is considerably good and cancels out the normal noise level. The headphone has 3 options to select; noise cancelling, ambient sound, and ambient sound off. The best part of the headphone is you can turn of the active noise cancellation momentarily by just placing your palm on the right-side ear cup - Sony calls it "Quick Attention”. The headphone has awesome touch controls, where you can control volume and change the music, just by sliding the fingers on the right-side ear cup. It is also compatible with the Google Assistant and Alexa; you will just have to configure it via the Sony app. The Sony app is outstanding (don’t go by its rating on the Appstore). The app gives you that extra control for the headphones. It allows you to turn on the adaptive sound control, where in the headphone adjusts the noise cancellation level depending upon the environment you are in; standing, walking, transportation, etc. to give you a better feel of surroundings depending upon the situation. The app has great equalizer settings which considerably changes the music listening experience depending on the genre and your liking. There is no app for the MacBook, however if you turn on the noise cancellation via the mobile app and then connect the headphone to the MacBook or laptop, the noise cancellation works just fine. Having that said, the headphone has only one trivial issue with Bluetooth when switching between multiple devices. You will have to disconnect the device where the headphone is connected first, to make it work with the new device. Just disconnect via Bluetooth setting, don’t unpair! The microphone had some issue earlier with people hearing my voice as distorted over call but seems like that was fixed in one of the software updates, as I don’t have that issue anymore and the microphone sounds clear. Overall, the headphone is great to listen to music, be on conference calls, connect to iPhone, MacBook, windows laptop etc. The Bluetooth signal is strong enough to work with great coverage even when away from the phone. The headphone is equipped with the Fast USB-C charging and charges headphone like in 10 minutes for almost 4-5 hours capacity. The noise cancellation is outstanding and even when "no music" is playing, it blocks out almost more than 50 % of surrounding noise. The headphones are comfortable for long hours due to its perfect cushioning and ear cup size. They don’t get warm as it happens with some of other headphones. Once you get used to "Quick Attention" feature, you will never want to leave it. Lastly, since I last bought it almost a year ago, it has got more than 2 software updates, so Sony at least keeps on updating the firmware as well. The headphone comes with a very sturdy travelling case. Must Buy for people loving music and noise cancellation!!!

Had these for almost a month now and here’s what I think: BUILD QUALITY: both sturdy and flexible; feels premium as you would expect from Sony. 10/10. SOUND QUALITY: these are no joke. Highs, mids, and lows are all well balanced. Hip-hop will be very slightly on the bass side but it’s not over powering.10/10. ACTIVE NOISE CANCELING: best ANC I’ve ever experienced hands down.10/10. DESIGN: they are comfortable, convenient, and they look great. Comes with a hard case and a lot of accessories. 10/10. PRICE: it’s a steep price sure, but it’s worth it. $349.99 full price and $299.99 when they’re on sale. You get what you pay for though. Sony did a phenomenal job with this product. 10/10. If you can afford these, get them. You won’t regret it!

I went into the store determined to buy the sky blue beats that were on sale, but I’ve always loved Sony products and was really interested in their options. I spoke to a couple of staff members in the area who were very helpful, before choosing these. It was the week of thanksgiving, so both were on sale. The beats display doesn’t really work for comparison and is extremely frustrating when trying to put on the headphones. I had to contort around the display and barely had enough slack to put them on my head (not enough slack to accommodate someone 5’6” - please figure out a better setup). They were actually too big for my head and wouldn’t stay on at all. The Sony display was easy to access and provided a better experience for trying them on - the band had a slightly oval shape (which fit my head perfectly). Very comfortable on and impressive sound. Most impressive is the noise-canceling feature. It’s so effective, that I can sit in silence beside my three Great Danes while they bark their little heads off. I’m prone to severe headaches and don’t do well with in-ear styles - and don’t like anything on my head, especially around my temples. These are soft and well-padded and have been comfortable to wear for a few hours at a time. They’re pretty secure on and have made my yard work and exercise more enjoyable. I’ll definitely appreciate them on my next flight. Excellent carrying case design and long battery life. Wish there were other color options, but these are perfect for my needs and have a great sound. I haven’t even used all the built-in features and am completely satisfied. Highly recommend!

I did quite a bit of research before making this purchase, and after seeing such great reviews for the previous model (last years), I went ahead and took a blind leap expecting Sony to move things in the right direction. Not only do these sound better than my Bose Quiet Comforts, they also rival them in comfort, and ALSO cancel out sound better. The app lets you personalize your music depending on what genre you’re listening to, and is phenomenal with the amount of customization added for ambient sound and noise canceling. If you’re a frequent traveler, or a music audiophile, I think these are the headphones for you. $349.99 is a hefty price, but I don’t regret the decision a single bit. The ability to cup the right side of the headphones and have the music dimmed to bear silence, is such a great feature... I can’t believe how many times it’s came in handy. ***Also, I was super hesitant on buying the gray pair... wanted the black and settled after they were back ordered on their release date. The off-white color is awesome! Way better than I was expecting.

Out of the world experience.Added this to my Sony collection. XM3 is a great improvement from the XM2. I’ve had the XM2 for more than 4 years now and still sounds brand new. XM2 is great at handling bass and eases anything heavy without any distortion. But the XM3 has surpassed that with ease. The clarity has improved with clear vocals too. Just mind blowing to see how better these can get every time and Sony has worked very hard this time too with ease of use, better build too with staying over the ears better and with weight. The sony headphones app is a major advantage to improve the quality of sound. Takes down the Bose and the Beats in side by side comparison. Proud to own another Sony product.

I recently purchased the mark 2 version of Sony’s Premium Noise Cancelling Headphones, and those were pretty great but when they announced the new version I had to get it...and I am really glad I did! I got the black version because I think they look more subtle than the “silver” ones. The sound is amazing. Strangely they have dropped the amplifier from the previous version but to my ears the sound is noticeably improved, better bass and a more well-rounded and fuller sound. And the Noise Cancelling is definitely superior it blocks almost everything (at least as long as music is playing)...and the slightly altered design is definitely more comfortable and looks less “goofy” (although the ear cups are still a little big). Almost everything I have listened to has blown my mind, it sounds so good! The only draw back for me is when on the bus the vibrations from rough roads can cause some feedback sound in the headphones but it’s easy to lower the noise Cancelling effect or turn it off temporarily until I get off the bus. Also battery life is still great and I like that it now tracks the battery life more efficiently so it will read as a percentage (80% for example) instead of low-medium-high. I really can’t recommend these highly enough!

I read and watched a ton of reviews on Noise Canceling headphones leading up to this purchase. It was really between these and the Bose QC-35II, as the Bose 700s had just come out and were (heck, still are) just too pricey. Simply put, I have been thrilled with my decision! Noise Cancelling: Top Notch. Sound Quality: Fantastic. Comfort & Fit: Great. Connectivity: Zero Issues. Build Quality: Very impressed - I was worried the touchpads would be easily scratch, but almost a year in and they look like new. I also really enjoy playing around with sound options on the app. The current price of these wonderful headphones is even lower than when I bought them, so get to it!

The audio quality of these headphones are great. They also have really good noise cancelling, and are probably the most comfortable headphones I've owned. They have a convenient carrying case with mesh pocket to put the detachable aux cord in. I really cannot think of one bad thing to say about these. They have become my daily headphones for when I want to immerse myself in music and block out the outside for about a year now. They even have an app to where you can adjust the sound profile to fit your tastes and decide which voice assistant to use, etc. If they could improve, I would say that making it easier to switch between multiple paired devices would be the main thing to improve upon.

Sound quality is fantastic, as well as battery life. I also highly recommend if you plan on casually gaming on with them.

The first day I bought these headphones right as I got in the car I took them out the box and they had alot of battery for me to test them! You can manage the bass however you want! The quality in the music does not fade at all with these headphones!!! Sadly I got alot of stuff stolen and my headphones were in my bag which I was going to make a video review to show people exactly what I was speaking on. Point is DO NOT SLEEP ON THESE HEADPHONES! Drop the thoughts on any other headphones *Seriously* I do not have an actual picture of them but I do of my receipt in case Best Buy can cover me.

These headphones are on another level, first the comfort is spectacular, light but yet snug enough to feel well sat on your head. Build quality is good, nothing special but no slouch. Sound is premium sound (to me) . Love them and since I’ve purchased they they have never died , that’s a big ++

I was in the market for noise cancelling headphones as using the Bose QC 15 for a long time. Was comparing the QC 35 v. 1000XM2 in late mid august. Read a couple of early reviews which pointed to a new and fabulous offering in XM3. Went to best buy to check it out on 2nd Sep. Realized there that it was not in the stores yet. Reached home and ordered online. Received on 7th Sep have been enjoying them since. Awesome battery life. Great music quality. The app makes nifty personal adaptation to make the experience superior. But the best part is the vastly improved noise cancelling. Sony has beaten the ball out of the park. Enjoyed it on 8 long haul Newark Phoenix and back flights and the battery still has some juice left. The long battery life is backed up with super fast charging. The only downside is that without the Bluetooth the headset switches off and you have to make that modification on the app to let it be on. That and the need to shut it manually when off ears are something that the Sony engineers need to work on in the next version and if possible provide it by software changes rather than new version

I bought these headphone because they came highly recommended and I’ve loved them since day one. My curiosity still got the better of me and I ended up getting the Bose QC 35 ii on sale to compare with the Sony XM3 and of course the XM3 beat the QC 35 ii hands down. The Sony XM3 has the best Noise Cancellation and Best battery life of the 2, the only advantage the Bose QC 35 ii had was the ability to pair 2 devices at a time

Absolutely awesome headphones! The bass is mind melting yet the highs and mids are also so crisp and present.

I Usually Never Say Things Like This! My First Time Using This Was On a Plane. As Soon As I Turned It On And Put It Over My Ears The Screaming Baby Behind Us Just Went Away, OK Not 100% but I had to listen for the screening. LOL The Jet Engines I could hear a little and I was sitting right next to them. I love the feature where I can put my hand over the right errand push a little on it and the noise cancelation would stop so I could hear what the Pilot was announcing. Battery life is amazing. I didn't have to recharge it my whole trip I was on.

These headphones are amazing. I've used these for over 1 year now. I use them on a daily basis in the IT field. They are very comfortable and provide excellent noise canceling. This feature really helps me focus on my work. In addition, I have super sensitive ears, so it helps me not get agitated due to noise. The battery lasts several days before I need to charge and it doesn't take long to fully charge (1.5 hrs). I would have given these a 5 star rating, hoever, the mic is muffled to the person hearing you either on a Webex or smart phone. I started using my laptop microphone with my headphones so compensate. Overall, I love these headphones. I wish the mic was not muffled, then they would be a gem.

Phenomenal!! You would be hard pressed to find a better set of noise canceling headphones than these. They are exceptionally built, extremely comfortable and the sound quality is PHENOMENAL. The one drawback is that not all of the technology is accessible on an iPhone.

Great Noise Cancellation. Great Sound. Great Battery life. Great look! Never regretted this purchase. I was going for Bose QC35 until I sampled these in the store and changed my decision completely.

WOW such a beautiful color and WOW the amazing sound of this headset is second to none. I love how I can put my hand over the left side and the music gets extremely low and I can hear my surroundings. When I am in noise canceling mode I can NOT hear my surroundings. This is music to my ears (Literally) especially while on a plane Sitting next to a crying baby. You can swipe up to turn up sound or swipe down to lower music. If you swipe to the right it forwards your track of your playlist or swipe left to replay last song. I picked the gold color because it looks so classic. The handy carrying case makes it easy to travel with.