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Customer rating

Rating 4.3 out of 5 stars with 1064 reviews

85%would recommend to a friend.
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85%
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Page 1 Showing 1-20 of 1,064 reviews
  • Rated 1 out of 5 stars

    Don't fall for the banana in the tail pipe.

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    The battery and aux cord killed the whole order. The whole concept is wrong. Nice sound thoe.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SALES REP SAID TO PURCHASE

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Can’t give an accurate review. Purchased a 75” Samsung OLED TV and the guy said these $100 headphones would work. So far, they are NOT working!!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone for TV !

    |
    Posted .
    Pros mentioned:
    For tv, Set up, Sound quality

    Like it ! Using this headphone to listen youtube movie on tv at night. Good sound, easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for my hard of hearing 96 y.o. dad!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    these are great! love that the wearer can adjust volume for HIM only and other viewers don't get blasted out ... hehehehehe! my only confusion is that when done use and headphones are placed on charger the light turns red to indicate charging. when charging is complete sometimes the light turns white and sometimes there is no light ... is there a problem with the pair I purchased? would appreciate a response to my email!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HARD OF HEARING

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I wear hearing aids but like to take them off in the evening, but then I have to turn the TV to full volume. Not any more ... these headphones are excellent. Awesome and so easy to connect and use. However a word of caution: This was my third pair from Best Buy. Why? The first two salespersons immediately took me to the headphone department and none of these worked. Finally, upon taking back the last set, a young man said: "Oh, you want to go to the TV section." Sure enough, here there were ... les expensive, better and super. So don't give up and ask if there is a TV Headphone Section. If they say: NO, then go look yourself and you will find it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound, light weight and easy set up.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This wireless headphones does exactly what I expected them to do. I just wanted to use them to watch TV at my desired volume without bothering anyone else. But I also noticed they are great to allow you to listen to your TV shows when there are noises caused by the family and dog around the house without having to raise the volume on your TV speakers. It was super easy to set up and worked immaculately when connected. The sound quality is good and adequate for the money but not the same as listening to a surround system or more expensive sound canceling headphones. These are not sound canceling but are light weight. There is a switch on the headphones that enhances voice signals by isolating other sounds if you like but I always prefer to listen to the complete stereo sound. Since this uses an RF signal and not blue tooth, I can walk all around the house and even to my garage and still be able to pick up the signal. The battery is really good and charging super easy using the charging dock. You can also use regular AAA batteries if you forget to charge the head set so keep some around. So far, I'm happy with the purchase and have encountered no problems at all.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones

    |
    Posted .
    Pros mentioned:
    Sound quality

    Sound is perfect. I can hear just the TV not the environment around me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for COVID-19 times

    |
    Posted .
    Owned for 7 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I bought this for my wife for her birthday. When she saw it she was not precisely amazed. First month she didn't touched. Couple months later she start using it during my son's piano classes. Then started using it when somebody else was watching videos in their phones or tablets, and then, came COVID-19! The whole family trapped at home (we both working from home)... Zoom video conferences for all of us, phone calls, more piano classes. Bottom line, she can't live without it. Setup was tricky, but once connected never disconnected again. I am planning to buy one for me.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, but

    |
    Posted .

    I have owned these in the past and enjoyed them until they died after about three years. Bought a new Samsung Q7 and a week later, another pair of these. Requested Geek squad set up of headphones. Due to high demand for Geek Squad services, a contractor was dispatched. It took him about a half hour o get them to work. Afterward, I tried to use them with Netflix and Amazon streaming but they didn’t work. Worked only with regular TV programming. Called the store and received incredible service. They dispatched their Geek Squad member, not another contractor. This gentleman spent one half hour and verified the connection for these headphones limited setup to listening to either the TV’s app’s (Netflix, etc.) or regular programming. Sadly I returned them and purchased a Bluetooth headphone from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    These headphones are a lifeline for those with hearing aids. My father has expensive, (like $5000 each?) hearing aids. He still cannot understand the TV. But with these headphones, getting signal straight from the TV digitally via bluetooth, and the over-the-ear style...he can hear!! Amazing. Only issue is he cannot hear the telephone ring when he's wearing these, but that sure isn't the fault of the headphones...I need to find a cell-ring activated light. Next project!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Always have a hard time finding headphones for my husband. He is very hard of hearing and needs this to hear TV, others did not work well and these worked very very well. He can also turn volume down all the way and hear perfectly. He was so glad.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for listening when others are sleeping, etc.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I purchased these for use by a guest who is hard of hearing & watches TV at odd hours (when others are sleeping). They worked...when used. They also work on my Iphone. I did have a problem figuring out where to plug in the jack on the back of my Samsung TV. We found the port that worked but it wasn't obvious. (Probably a TV problem not a headphone problem.) Our next step will be to figure out how to make them work with the TV that has a soundbar. I've read you can use either one or the other but not both simultaneously. I would buy them again.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones are great for the hard of hearing

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Brother has CP and 90% deaf this allows him to enjoy tv and not disturb the household. He likes being able to use rechargeable batteries to keep headphones on for extended periods of time replacing when charge runs out. Due to CP he is very tough on the product, dropping often, pulling foam cushions off when removing as well as material over speaker. They take a beating but still perform well.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is my second set in 2 years. No, that doesn't mean the first pair broke. First set (purchased 4 years ago) is for the bedroom and this set is for the living room. It has great sound and easy set up. I'm the only night owl in my household and these allow me to watch my movies without having to sit directly next to the speaker.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good device

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I purchased this headset for my 92 year-old Aunt who needed them to hear the television. Everything hooked up was really well but she had difficulty with the volume button finding it with her fingers other than that fantastic unit

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for people that are hard of hearing!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is the second set that I have purchased. We had the other set for years and it finally broke when my husband was putting it on. He had to turn the TV on much too loud for me so I went and bought him another one and he just grinned and said,”now I can hear every word.” He loves them!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I will not buy this product again.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    This is the first purchase, of four, wireless head sets that I bought from Best Buy that is ‘difficult’ to use. The volume control is set so even with the surface of the ‘arm’ that it is difficult to lower or raise the volume wheel. One must actually take the head set off every time one needs to adjust the volume. All other wireless head sets I bought from Best Buy had the adjustment wheel a fraction of an inch higher that the surface of the arm. I will make a definite point to check for this problem on any future purchases.

    Features

    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works good

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is the 2nd headphones exactly alike. The others broke just above the ear piece. The one thing I did not like was all the thin black plastic covering the foam for the ears flaked off and got on every thing.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Headphones

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I'm still getting used to these headphones. Seem a little tight fitting to the head ... and I think the buttons on side are a bit confusing while wearing them.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hearing impaired!

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My husband only has 20% hearing and these allow him to fully hear anything we play thru the tv. This has been a God send! Actually just got a set of replacement covers too. Can't go wrong with this item! Have told several friends about them as well.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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