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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 113 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 113 reviews
  • Rated 5 out of 5 stars

    Great little camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great for vlogging and making videos that are up close. Very easy to use and download content to your computer for editing. This camera does not have a flash and cannot zoom very far. I am enjoying using this camera and my kids are having fun with it as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-19-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Small ,light weight & very easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to use. It's small and light weight you can carry around or can put in your pocket. This camera has focus on the object too. The screen can flip out and already turn on your camera so you can get your shot quickly. I have 2 DSLR camera (Nikon & Sony a7iii) but they're quite heavy. Sometimes i'm prefer to use my smaller camera. I would like to recommand this camera for the beginner a nd anyone that going on a vacation or for everyday use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jansuda17,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1F camera. We are glad to hear that you liked that it's lightweight, compact, and very easy to use. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-9-2023
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    A decent and useful video camera.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent video camera. It has 4K or lower qualities, lots of settings, easy to capture footage and photos, lightweight, good looking. The slow motion feature is also pretty good. I bought this with me on an international trip a few months ago. Good for vloggers and content creators. Some cons are that the focus is so bad. Other video cameras and even iPhones have much better stability than this. On playbacks, the footage is so distorted and shaky. It gives you a headache. Also, the microphone picks up too much the movement and contact with the camera making videos unbearable to watch in full. I have added some other accessories like the Sony bluetooth stand and the Sony ECMG1 Shotgun Microphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrei,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-7-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    MY FIRST EVER REVIEW… TRULY CHANGED MY LIFE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ZV1-F for start Vlogging to help me control my Social Anxiety after reading over 2k reviews ( Literally) about the camera and the best place to purchase which I found both.I am so grateful for this camera and the young man who helped me in the Best Buy 22Nj. This whole process has been life changing. The camera really Stands on business.It takes beautiful, clear images and video. The instructions are simple enough ( as I have a disdain for Technology) sad yet true. However This Sony Camera has opened and changed my mind about so many things. This is my first EVER review and THEE BEST PURCHASE I HAVE EVER MADE in my 40yrs of life. Thank you Sony and Thank you Mr.Perez at BestBuy for your help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djneejay,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear about you beautiful story and how this camera changed your life. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-22-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    GreatVlog Camera - not ideal for photos (obvi lol)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought this camera for the Eras Tour in New Orleans! This camera has great quality for up close videos and it's super easy to carry around. I'm a newbie at camera, so I didn't know that it didn't come with an additional lens nor a flash. For videos I don't need a flash, but when I wanted to take some pictures I did want a flash. You can purchase additional accessories like a flash attachment if you are mainly taking videos. The zoom is good, but not for long distance. Probably could do 20 feet max. It was perfect for the concert, and the audio quality was perfect. Only wish the zoom was better and I could see Taylor better in the videos. ( but that's my bad for not doing research) Otherwise this camera is perfect for vacations where you want to video your travels/family/friends!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nathalie13,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a great camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-6-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Highly recommend getting this camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I am in LOVE with this camera. I’ve been doing YouTube and social media for about 2 years and this is the PERFECT first time camera after deciding to get serious in my content. The price was really cheap compared to other cameras, it had super high quality, touch screen, and it’s so easy to carry around. It also takes amazing pictures not just videos but you will need to buy a flash separately - I highly recommend getting this camera!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KiraF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards, Larry 11-27-2024 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    A smart choice to test the waters

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say I'm impressed with this thing. For the price it really is a solid piece of kit. Up to 4k30 p, with solid color science and the ability to shoot in slog, very impressive for the price. Definitely turn off the in body stabilizer and the product shot mode to get the best out of the lens and autofocus. I'd suggest a small gimble or at least the vlogging kit that Sony offers. The zv-1 mkii might offer more features, and the zv-e10 may be a better choice in the long run if you plan on doing other video work. but if you're not sure where to start looking for a simple, easy to use, run and gun bts/ vlogging camera and can deal with it's quirks, it's a pretty solid option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonycF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-4-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera so much I do content and take pictures in in love with camera make sure yall go get this camera to vlog and take pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeondraR, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera for your content work and photography. Thank you for choosing Sony. -Linda 5-10-25 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    It’s okay!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! It’s good for a starter camera. The battery seems to die quickly though. I’m not sure if it’s the camera itself or just mine. And I have a difficult time getting it to focus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Anon, Sony's commitment to customer satisfaction is our top priority. The ZV-1F
      is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/21/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    THE PERFECT CAMERA FOR BEGINNERS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect camera for first time bloggers! Very easy to use and super user friendly! Incredible quality for filming tutorials or vlog style clips. I would recommend this camera to all wanting to start somewhere great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kirby, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 2-2-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    SO CUTEEE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive gorten so many compliments on how portable the camera is and the quality of the pictures as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lizzie, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-2-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this daily for vlogs and pictures great started

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeavenS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Yes.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this camera has been so good to me. It tooon my social media posts to the next level !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexandraC, Sony's commitment to customer satisfaction is our top priority. The ZV-1F is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/13/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony zv1F

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad camera, it’s very good for recording but only thing is I wished it had a flash and I never thought about that before purchasing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JazlynR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a good camera for capturing videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-10-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I love my camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera. I have been vlogging nonstop since I got it. This was a huge upgrade from my canon v10 and it didn’t disappoint. I ordered extra batteries for it but it does come with a cord to charge your battery while it’s in the camera. I learned how to change my settings for a longer recording period and since then I have been unstoppable. lol. Subscribe to my YouTube channel or just check it out to see the quality of this camera and the canon v10.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi amyanunu,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-30-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great digital camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this digital camera So easy to learn and use . Glad i purchased .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarinaK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-9-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Zv1f

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get into Vlogging. Got this for my birthday and I love it so far! Still learning the camera settings. Follow my tik tok for content and accessories. I’ll be uploading content soon! Jess4u30

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaR,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We're glad to hear that you loved using our product and find it great to use for vlogging. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-11-2024

      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Paying double and only receive one item.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera but make sure if you are having it delivered to order it from somewhere else. I purchased this camera twice. First time FedEx carrier faked delivered it. They took a picture of the package in the front of another apartment and marked it delivered. When I was home. I got the notification 10 mins later I ran outside to see nothing. I went and looked for the carrier. I then immediately called bestbuy and FedEx. Best but was sending me a replacement great. However it would have arrived after Christmas which didn’t work for me. So I was goin to take the refund and go instore to purchase. So I asked to cancel it. I received an email stating I would not receive a replacement or a refund. When Fed Ex clearly said to refund the lost item. Because they was well aware of the carrier who was stealing the packages. Still nothing from Bestbuy. I repurchased the item and went in store to pick it up because I didn’t want to ruin my daughter Christmas so now bestbuy wanted me to double for one item. Which is illegal. I did all the steps they asked of me and I still haven’t received a so call email from the back office.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Naya, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as a great camera. We are sorry to hear about your experience. We suggest you contact the dealer and FedEx's customer support for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-14-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ 5/5 – Great Camera for Beginners & CC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Sony ZV-1F Vlog Camera! It takes crisp, high-quality pictures and videos, making it perfect for vlogging and content creation. The camera is also user-friendly, even for beginners. I watched a few online videos to learn the basics, and it was easy to get started. The flip-out screen is great for selfies and filming, and the autofocus is fast and accurate. Plus, the compact size makes it super portable. Whether you’re creating videos or just capturing everyday moments, this camera is a solid choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi April, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 2-9-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great starter camera!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is definitely a great starter vlogging camera. Theres a few minor things that i wish were different. Like, the fuzzy wind sock could be more solid instead of (hairy?) The battery doesnt last that long, but thats to be expected being a small camera and battery. Last thing would be price. It could be priced at $300 or $350 for what it is. But, the quality is excellent unless youre doing product videos. But, with the quality i can see why the price. All in all its an excellent camera and all the small things that could be different doesnt warrant 4 stars!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback. We are happy to hear that you find our ZV1F camera great for vlogging.

      We also value your feedback and will take it into account as we continue to improve our products.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

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