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$421.96

Customer reviews

Rating 4.5 out of 5 stars with 145 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-145 of 145 reviews
  • Rated 5 out of 5 stars

    Steel but series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loves them uses them everyday much needed upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset great product very well for all levels of gaming you can't go wrong

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good thing about this headset is the feature set. The simultaneous Bluetooth and extra hot swappable battery are two great features. Also, steel series GG software is legitimately the most useful software I've ever used and has a wild amount of sound customization. Sadly, that's where the good ends. This headset is poorly made. It feels like a plastic children's toy. Plastic isn't a big issue and can safe weight and money but only in the right places. The most concerning of which is the seam on the plastic arm the holds the earcup swivel. It was super flimsy right out of the box and just spreading the headphones as if I'd be putting them on my head and moving the headphones around caused that seam to open and bend. This area was either overlooked or meant to be a point of failure. The earcups are also on-ear for the most part unless I have freakishly large ears and that's just a no no for me. As for the actual sound quality, I wasnt impressed. It doesn't sound like you're there, it sounds like you're listening to a program playing audio through a speaker. As a person who has been spoiled by headsets with AMAZING sound stages that feel full and super natural I hated the nova for it's sound. The GG software did what it could and I spent a long time trying my best to rectify the downfalls of it's audio but I just couldn't. The mixing, mastery of audio, and it's sound curve are all just way to all over the place and sound cheap. I could see a more casual gamer the doesn't spend as much time in game loving these but as a shut in who's always online I returned these day two.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Quality is good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good. Price is alittle high but better than other brands

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing at best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable to wear for a decent amount of time. I like the look and having the station to control the audio presets. However, I have yet to use it for one full session on either my PS5 or my computer where the sound quality didn't get static and lose quality. I have also had a multitude of problems with the headset essentially freezing while viewing videos/movies. There have also been a lot of issues where removing the battery from the headset was necessary as it began turning off and on, connecting to the station, and disconnecting over and over again. Overall, I am extremely disappointed in this purchase and feel that at the price point these issues should not exist. If you're looking for a good all around headset that's wireless, I suggest you look elsewhere because this is not a quality product.

    No, I would not recommend this to a friend
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