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Customer Ratings & Reviews

$421.96

Customer reviews

Rating 4.6 out of 5 stars with 858 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 858 reviews
  • Rated 5 out of 5 stars

    One of the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product. Ability to connect to 2 devices is a game changer. I have connected this to my PS5 and PC and it automatically switches between them depending on what is powered on. Loads of settings in the app and most can be changed through the device itself. There is always a battery charged so you are never waiting. Comfortable on the head and sound is amazing and noise cancelling is okay. The ears however get a little hot and sweaty if you are wearing for long periods of time as the earpads are made of leather like material and not fabric.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset!! 5 stars after purchasing aftermarket ear covers. Customizable for all gaming needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones, a bit expensive for the quality but still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-around set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and love the fact that I can have my phone connected while I play ps5. Chat works great as well. Well rounded set of headphones. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, great sound quality, battery basically last forever. i have had it for over a year and its good, but the base station recently bricked so be careful with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the rechargeable battery packs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and the battery swap feature alone is worth it. I just charge one while the other is in the headset then when the battery is low there is almost no down time while I switch it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headset I've ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Had a old steel series hedseat and loved it but wanted to go wireless so i bought this one and it sounds amazing well playing games and listening to music. I love how easy it was to setup and its nice and easy to switch from my pc to my ps5. I also love how much you can customize the sound to your liking to. Its also so nice to have batterys so you never have to care about charging well playing games. The mic is also really good for a wireless headset. Overall i recommend this headset if you have the money for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headset. After having the arctis pro wireless since launch and now switching to this headset it’s been a blast, very similar but a lot more high quality and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect, software lagging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but software messes up a randomly. Constantly making sound go mute when it's open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Sony Platinums for my playstation. These are amazing. Catch it on sale and just smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Among the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for this price I’ve tried. I’ve used many different types of headsets, from over ear to buds, and the customization and comfort of these is hands down the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t be disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ones on the market! Way better than the older version!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headset

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset, I’ve tried multiple different headsets and by far this is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend I love steelseries and best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good the batteries make a huge difference u hear every person say I hate wireless and its dumb but lets be honest its more convenient the only problem is the battery part and this just fixes it id give it a 5 but I think a better v2 version came out and im sad i cant get them if they are better by a huge marigin bc i havent had these for even 5 months i love steel series tho other than that i would prefer it to be cloth on the ears but i dont mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best overall headphones not only for gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones . They have become my everyday pair, over taking my bose and Samsung ear pod pro which are great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Wireless Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love it . you can switch the batteries while playing or watching a video with literally a 20 second battery change break its awesome and it lasts like a full 24 of gameplay before having to switch batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset for gaming. The quality while playing and being able to adjust is something like no other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silly boys

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told my kids when they said they wanted to purchase these headphones that 350 was way too much for a set of headphones especially if you end up losing a piece. But in the end it was their money so they got them and they wear them everywhere they go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Wireless Headset w/Interchangeable Batteries!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headset are Superb! The quality was the best out of the other headsets out there, for those who play heavily on audio for spacial awareness for games like COD Warzone. The interchangeable batteries and the recharging center makes for endless gaming. Minus 1 star for glitching at times, requiring me to reboot the headset to regain sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headset I have tried. Great sound and easy to use. Interchangeable batteries are awesome for longer gaming sessions. Only downside is that the earpads are leather and have no air flow. My ears get hot and sweaty almost a few minutes of having them on. I purchased a different earpad and it works great but steel series should do better with the earpads considering it’s an expensive headset.

    I would recommend this to a friend