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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Arctis Prime Wired High Fidelity Gaming Headset's excellent sound quality and comfortable design. Many appreciate its affordability. The headset is praised for being easy to use. No significant drawbacks were reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound terrible mic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gameplay sounds amazing. Mic is terrible for some reason. You basically have to have the mic in your mouth and be yelling for the xbox to register any input from you. Im using this on a xbox 1x. Returned it already the mic was definitely a deal breaker

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s amazing especially considering it’s price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good especially for the price, it has impactful bass while being clear. It also has amazing soundstage for a closed back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good so far. Only had it for a few weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great for the price sturdy and great connection have not had one single issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice of headset if you can't afford the artis pro headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Glad i got these ones for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headset for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset - good value for money. Perfect for gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Troubleshooting Nightmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried troubleshooting for hours on PC. Installing and reinstalling audio drivers to get the mic to work properly. Steelseries doesn’t even have a support page for their own product, every other headset is listed except this one for FAQs or troubleshooting tips. Simply not worth the hassle or headache at any price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't Connect to a PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, spent 1 whole hour trying to setup these headphones with no luck, i tried connecting them to my rear ports (the green and pink ones) with no luck. Then connected them to my main jack and still nothing. Really disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    You better get this headset to use as headphones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a expert but I know a good headset when I get one, I don't know if its my Pc (By the way I'm using a ASUS ROG Zephyrus M15) But when I use the microphone on this headset it comes out loud and clear but if I play Audio from my headphones my friends can hear everything I hear like if they were wearing my headset, If your looking for headphones this is a good option there loud and have great sound quality not only that the bass is so good that its like having vibrators for your ears, And I'm gonna tell you that there pretty comfortable and durable to the whole headband and headphone mounts are metal so it can take a beating. So I'm gonna tell you there not exactly a headset but there pretty good headphones. also for you gamers the surround sound isn't all that great I'm gonna be returning these because I need a microphone I cant do this with a separate microphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Quality of these headphones is equal to the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is really good very comfortable ,accidentally mutes on &off by itself too easily is the only issue

    I would recommend this to a friend
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