The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 487 reviews
Rated 2 out of 5 stars
It is okay but not worth the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is okay but not worth the money If it was cheaper it would be a great head. It is also Getting fairly old and One of My battery's wont hold a charge.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked fine for a month or so, then I started having random issues ... a couple weeks ago I was getting random "low battery" beeps even when it was at a full 4 bars of battery. Now, this week, after I updated the software, now I'm getting random disconnects even with nearly full battery when there's constant audio from a twitch stream, or music.
I honestly cannot recommend these headphones with these constant connection issues on a Windows 11 machine.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphones are good quality and work well. However, they are a hassle to set up when using Bluetooth. The 2.4ghz option has a constant feedback noise, but works well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The microphone sounded really weird and I could never get the settings for it to sound "normal"
I only had this for a year and it broke. Cutting in and out repeatedly. Very annoying and very disapointed in quality especially for how expensive the set is.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wasnt for me personally the sound was muffled and the settings to mess with it was confusing and the mic wasnt good i spent 20 bucks more and i got a headset way more worth it
Most expensive and worst headphones I have ever bo
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are the most expensive and worst headphone I have ever bought. The Software is a nightmare, it is basically a big add for Steelseries products. I can't tell much of a difference between the different modes. It doesn't integrate well with windows 11. The power on button, may or may not work. The battery runs out very quickly, and has to be replace constantly. To make up for this, it drops the connections signal randomly and is expensive. Terrible product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy had a good deal so I picked these up. The white noise drove me crazy. I was convinced something was wrong with them and found out that Steel Series customer support is one of the worst I have ever dealt with. I have had several different pairs of high quality gaming headsets and by far, these were the most disappointing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
audio completely mutes every 5 seconds, not really notable this is what steelseries is known for, disgusting designed hardware cant believe i picked this up should've stuck to my logitech headset.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything about this headset is pretty good. However, the microphone quality is not great and it is absolutely terrible in discord. I will be returning these.
Hello - Thank you for taking the time to write this review. We are sorry to learn you have returned our headset. If you ever decide to shop our products again, we would recommend reaching out to ([email protected]). We would be more than happy to help optimize your experience with our products.
Rated 1 out of 5 stars
Buy a logitech pro instead, this is garbage
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible, the audio is crazy watered down with no clarity, I don't know if mine were defective or not but its such a terrible experience spending 150$ on a headset that labels itself as the best headset in the game and it sounds worse then some 20$ wireless earbuds even with 4 other equalizers. this product has me mad
Hello - We are very sorry to learn of your disappointment with the Arctis Pro Wireless. It is not what we expect from one of our devices! We apologize for your inconvenience. For additional questions or concerns, please reach out via our feedback email ([email protected]). Contact us if you have any further questions or concerns. Our team will be able to assist you in bringing the best out of our products; we are happy to help! Thank you.
Rated 1 out of 5 stars
Terrible
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the item for 6 days. It worked fine. I went to put it on the next day and the headphone fell off, so i then went to return it to Best Buy. The manager told me he wouldnt take the return even though i had only had it for 6 days. Terrible service. waste of money
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this despite some of the reviews and as soon as i came home within the hour the left side was all static , hurt my ear actually, so tomorrow ill be on my way to see what can be done , really disappointed wanted to game and have fun :(
Hello - We are very sorry to learn of your disappointment with the Arctis Pro Wireless. It is not what we expect from one of our devices. We apologize for your inconvenience. For questions or concerns, please reach via our feedback email ([email protected]). Contact us if you have any further questions or concerns - we are happy to help! Thank you.
Rated 1 out of 5 stars
Poor design choices and chintzy Velcro strap.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No ear cup height adjustment. Only a Velcro strap to control the way they sit on your head. If you have a large or unusually shaped head they will not work for you.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Someone mentioned about battery pack!
False information, additional batter is already pre installed in the head set, the other one is in a container.
Wireless distance is great for my needs.
Let’s talk about sound quality! If you k ow anything about high fi audio than you will understand me, not may headphones have eq, time alignment and all the features that these have. They sound phenomenal after proper tuning! Well worth the money on such great gaming headphones.