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Customer reviews

Rating 4.5 out of 5 stars with 486 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 486 reviews
  • Rated 5 out of 5 stars

    Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and love having the easy changeable batteries. Worth buying half off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fit, weight, and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well made comfortable and the sound is off of the chain especially when tuned with 3d audio software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality headphones. Sound quality, durability, features, comfort, and aesthetics are all top notch. I’ve done through dozens of cheap headsets and this clearly shows you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is excellent. It does have two batteries (one in the headset and extra in the box). Audio quality is great. I saw previous reviews that said there is static noise out of the headset but im not sure if they fixed the issue but I have used it for a few weeks now with no issue. Highly recommend, especially if on sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty solid headphones. I like the sound quality and the build quality is super nice. Only issues for me are they don’t work with Xbox and they’re not very large head friendly. They work, but they are maxed out in size and my head isn’t even that large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapping batteries is nice, and the sounds quality is not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel series headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever owned. Great audio and double battery feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing feel and high quality but feels a little flat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product, Bad Best Buy Listing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product itself, setup was super easy and the docking station that keeps a spare battery charged at all times is massively useful. I also love that all the controls are physical buttons on the headphones themselves. Minor annoyance: you have to hold the power button down for like 5-10 seconds to get them to turn on. My only issue with with the Best Buy listing which said that these headphones have noise cancellation when in fact they do not. This was a major feature I was looking for, so it is really disappointing to be given erroneous information on that. The ear cups seal around your ears pretty tightly and block out a decent amount of sound as is, but I also wanted to use transparency mode as needed if I need to hear my surroundings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds a little tinny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into getting this headset because I figured surely for $240 that it must sound and feel great. I previously had a $140 hyperx headset that I was quite fond of, but it was falling apart. I was looking for a better and more convenient headset, but I was a little disappointed by this. This headset is just ok. It's handy if you need something for on the go, but if you were going to get this for desktop gaming I would recommend looking elsewhere. You can find something with better sound quality for $100 less. Pros - build quality - the materials used seem solid. There is a lot of metal and thick cloth. I also like the location of all the buttons and components. It feels natural to use. - ease of use - it was pretty easy to set up. I have a speaker system for my PC as well, and I was able to connect that to the mixer that came with it. Transitioning between the headset and the speakers is very easy, which was a surprise. All I had to do was power off the headset and the audio output would automatically go to the speakers. Super handy. - swappable batteries - pretty self-explanatory, but it seems like a very useful feature. Unfortunately I didn't have this headset long enough to test it out too extensively. Cons - sound quality - this was the biggest drawback for me and ultimately the reason I returned it. I couldn't get the headset to not sound tinny and a little muffled. I tried their proprietary audio software, I tried turning off all the audio enhancements, I followed some EQ guides online, but no matter what I did, I couldn't get them to sound right while gaming. For whatever reason music and videos still sounded ok. - size - these fit me, but barely. I have the kind of head that if a hat doesn't have an adjustable strap, that hat won't fit. If the headset were any smaller then it wouldn't have fit at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So freaking amazing I don't have to charge this headset ever I just replaced the battery it's so convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, sound quality is good and the double batteries so you always have one charged is a game changer for wireless headsets. Got it for $100 off too and at that price point it’s a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great and light weight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying these. They sound great are light enough not to feel heavy on my head and have lots of options. Stout equalizer and the chatmix is a great feature. Really helps out when the game is too noisy or discord gets too noisy a quick press and dial spin and no more headache.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Absolute leader among the gaming headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is solid, mic is clear, swapable batteries should be indistry standard. Wish range from reciever was slightly better. Running across the house between matchs for a snack, i wish i could stay in chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great, the extra battery is such a life saver because I forget to charge my headset sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arctis Pro Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, audio quality is nice and the DAC has lots of features inlcuding chat/game mix, customizeable screen, battery charger and can even be paired to your phone while connected to a PC. Only reason im giving 4 stars is the headset does feel a bit tight. I picked up some wicked cushion ear cushions and a different headband and now the headset feels and performs great. Occasionally the DAC may misbehave and i just have to reset it and turn the headset off and on. Definitely recommend looking up a setup guide to take full advantage of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When this is on sale, don’t pass it up.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones offer the best in audio, performance, comfort, and ease of set up and use. The microphone is top notch, and you won’t be fatigued from the pressure of the strap because it is very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit getting used to since it does not have a mic control volume like my last pair. Much more easier on the head and not heavy. Love the two battery option and easy swap in the middle of a game. Just wish it was a USB-C port instead of old school USB-A on the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and clarity there really comfortable too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset sound quality. The mic quality can be a little rough but for the price it’s well worth it.

    I would recommend this to a friend
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