Customer Ratings & Reviews
- Model:
- SWNHD-886MSD-US
- SKU:
- 6261201
to a friend
Great add on camera for the Swann 4K NVR systems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are compatible with Swann 4K NVR systems. The SWNVK-16855816-US or SWNVK-855804-US. They refer to the series name 8580 in the product code. I purchased two of these dome cameras for my 16 channel system and they work well. Great for inside my office. Easy to install and use.
I would recommend this to a friendBrand response from Swann
Posted .Hello HBProperties,
Thank you for sharing your positive experience. We are glad to know that you are happy with your most recent purchase of our Swann 4K Dome IP Camera. It is our goal and Swann to make great security easy and affordable. We hope you enjoy all the great features this our system has to offer.
Your feedback is appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Swann Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as intended. The unit arrived in a plain cardboard box without the original packaging or instructions. Simply did not work.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - 4K Dome IP Surveillance Camera. In an effort to reduce the amount of paper waste created, we have provide all manuals digitally online. We also offer 24 hour technical support and video tutorials. If there is something wrong with the camera or it is not working with your recorder please reach out to a member of our support team to confirm the condition of your camera. Provided the model number of your recorder, our support team can look further into the compatibility of the two products as well. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Junk!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to add to my new swan system. Within a week the camera was only in black/white with occasional flashes of color. It was past my return window so I emailed the company for the warranty. Its been almost 2 months with no response. The system is fair at best. Go with another brand
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello,
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swann 4K Dome Camera. For the most immediate response, we ask that you please call in and speak with a support agent. Response times can be 1- 3 business days longer than usual, but should not exceed 5 days.
Due to human resource issues related to the COVID-19 Pandemic our Customer Service and Technical Support teams may be longer than usual. During this global emergency, we are doing our best to get to every message but, as expected, at times we may not be able to reply to you straight away. Please bear with us during this trying time.
Thank you and wishing you the best of health and look forward to speaking with you.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
