Customer Ratings & Reviews
- Model:
- SWIFI-CAMBSOLSTD-GL
- SKU:
- 6439139
to a friend
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have a cloud option, motion detection is decent but takes 5 minutes to 'wake' the camera and that's if it wakes. Mostly just says camera is disconnected. I've never pulled up my camera feed in less than 5 minutes & the motion detection today doesn't actually have a recording. Which makes the camera almost useless. Paid way too much money for it to take so long to view. Battery is 100% and wifi signal is good so no other reason than poor quality software.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Bryt,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - Indoor/Outdoor Wire-Free Smart Security Camera w/ Solar Panel & Outdoor Mounting Stand. Cloud features can be added on but are limited to Swann's servers. Please contact our technical support team for information on how to sign up for cloud storage options. These cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue is you are currently experiencing. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Piece of garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for an over priced faux camera? Look no further, this useless piece of garbage is just a faux camera at best. Stays connected to wifi for 10 minutes then said disconnected. Been trying for months over and over again and same thing. I have six of them and not a single one will stay connected. When it does connect it doesn't even record. Literally the only time ive needed them to work they let me down.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Richardh,
Thank you for reaching out to us and sharing your feedback Swann - Indoor/Outdoor Wire-Free Smart Security Camera w/Solar Panel & Outdoor Mounting Stand. Please know that the placement of the camera it’s important prior to the installation. Since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue is you are currently experiencing. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Together our support team can help address the issues you are currently having and provide some more information on how to fix them. We look forward to speaking with you in an effort to earn your improved rating.
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
