Customer Ratings & Reviews
- Model:
- 43S334
- |
- SKU:
- 6481722
Customer reviews
Rating 3.9 out of 5 stars with 494 reviews
(494 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 43" Class 3-Series Full HD Smart Android TV for its excellent picture quality, affordable price, and easy setup. However, some users have expressed concerns about its slow performance, limited storage, and occasional freezing issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small memory amount, it has to empty its memory frequently, it takes minutes sometimes to register the click on the remote, I mean it reads it but it processes it soo slow. Google on it sucks and when you click it sometimes it doesn’t go away, so beware. Honestly my mistake on buying this. I thought it had Roku but I should have read carefully. Not worth the purchase and the stress. Also sometimes I can’t even cast to it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EricC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok for streaming but not for networks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i thought i purchased but kept it and wish i had not. Works fine but accessing our streamed network tv requires loading each network app separately. Pain in the neck!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maine,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Cheap but good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried about buying the tv because it was so cheap but i have had this tv 2 months and it works fine
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Just fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was good but the software so glitchy. Had to turn off and on alot to be able change app or set timer
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Skinh,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not A Great TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up and it had a green light strip straight down the middle of the screen so had to return it. I bought a different TV altogether
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Speed
Rated 2 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's slow and lags a lot. Picture is decent. bought for a black friday deal 2022 might be returning
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
OK panel, junk OS.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel is fine - good for a bedroom tv. However the OS is total garbage. Do yourself a favor and use a firestick or apple tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi davlucmac,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV lags horribly and will randomly shut off. Half the time when I’m using it the picture will cut off and start to glitch.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rebecca,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Volume
Rated 2 out of 5 stars
Great picture but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great but the volume is horrible. It's too loud and you can't adjust to make it sound ok.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi rtrus,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the audio on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to give it a shot based on the low price and features but was quite disappointed. It's very sluggish out of the box, and voice search is dysfunctional (works maybe five percent of the time if you try hard). Even though it's android tv, it has no ambient mode and doesn't allow to install the picture viewer from the app store (says incompatible with this version). The soft is also pretty glitchy. Too bad I understood that outside of the return window.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GeorgeD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, usually I’m a Samsung person but this tv has a nice sleek design for the price. Functions well and the response time is great for what I paid.I use this for my air bnb.
I would recommend this to a friendRated 2 out of 5 stars
Wish I could return.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could return it. Picture is fine, size is nice. However there is serious lag time. Jusy not good quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Danee,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Speed
Rated 2 out of 5 stars
Roku is better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhh I wouldn’t recommend getting Roku is better , the tv moves very slow !!!! And remote is extremely sensitive
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ZsoelleC,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
43" TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great tv! Good value for the space I had to fit a tv into! The manager was very friendly as well. Had to return a tv that was damaged in shipping to my home.
I would recommend this to a friendRated 5 out of 5 stars
TCL 43” Android TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL 43” smart android was a great acquisition. I will soon replace all flat’s with this as they go on sale at the same price. I’m moving away from cable to reduce costs.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
The delay after pressing a remote button is terrib
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When navigating the TV with the remote there is a significant delay. Whether I'm adjusting the volume, navigating the home screen etc the delay between the remote and tv is quite bad. It sometimes takes over a minute just for the volume to increase/decrease. I'm very disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Donovan,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Second TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price... staff member was super helpful with getting us to the TV right for us (even had it in "open box" so we saved a little bit more). Thanks Best Buy
I would recommend this to a friendRated 3 out of 5 stars
Meh p
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken but I’m not sure if that was something that happened once it was delivered by the carrier or the store
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 2 out of 5 stars
Lags a lot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is pretty good but the tv really lags most of the time.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Keith,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when on Directv but not so good with the wire network. Drop after drop after drop
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi wiskota
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support