Customer Ratings & Reviews
- Model:
- 55S551G
- SKU:
- 6579460
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.8 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Best TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is excellent, it feels like I can jump through the TV with how thin it is and I thought I was was color blind before I saw the vivid 4K color on this tv haha. Sound Quality is amazing. Easy to navigate and with Google Voice control I can get to things faster. Everything is neatly displayed in the menu’s. In my opinion this is hands down the best budget tv around today.
I would recommend this to a friendTCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!! Really clear and really good sound and like that it is not heavy
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Eddy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Picture perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TCL i been using this for how many years now , the picture is so perfect more better than samsung .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MyraB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
TCL 55” great purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tcl brand is great! I have two of these now! Great apps, and very clear!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KennedyD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Funny at first but, Now works Well.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, love the menu operating system, shows all my apps, easy to navigate, lots of settings with easy to use remote. The reason for 4 stars is that it froze on me after initial set up, I unplugged and reset, and now it works well.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AbrahamMarin,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Good screen, WEAK WiFi antenna
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have severely mixed feelings about this TV. I bought it to replace a 49” TCL 4k TV I’ve had for about 5 years. The screen is very nice. The bezel is very thin so the screen barely has a border. Once you set the picture to your liking, movies, TV, and YouTube all look great. It’s not going to compete with sunlight, but the screen is bright. I turned my brightness to about 65% (but I mostly watch at night and/or in a darkened room). Connected instantly with my Sony soundbar, and controls its volume with the tv remote. I HATE that when you adjust volume there no number or progress bar to show you how far you have it to min or max. It has a little pop up display that shows you are adjusting the volume, but not if it’s at 50% or 100%. Not a dealbreaker but I never thought I’d miss such a small feature. The issue I have is that the google software is SLOW. My older TCL is a Roku TV which for the most part is much faster. Booting up it’s got a TCL logo, then an animated TCL logo and then a Google logo. Going from menu to menu and to apps there’s a mild delay. It does not seem to have a very good antenna to catch WiFi. I pay for gigabit Verizon fios and I live in a small apartment. It took a couple of attempts to get the TV to even connect to WiFi, and then it updated its software and took like 20+ minutes. It then could barely connect to the apps to let me log in to my streaming services. The other OLDER TCL tv I moved to bedroom continues to have no issues with connection or streaming. After turning the TV off, restarting my network, and letting it sit for a bit, it established a better connection… sufficient enough to finish setup and get my apps going. But trying to stream in 4k on Disney+ or YouTube causes constant buffering. Again, no issues with any other device in my apartment (multiple computers, iPad, phone, PlayStation and other TV), only this TV. Not impressed that my brand new, out of the box TV has issues the 5+ year old TV doesn’t have. Especially since it’s meant to replace the old tv as my primary entertainment device. What’s the point of having a 4K TV if the only thing you can watch is a spinning circle in the middle of the screen? I don’t know if it’s possible, but a firmware update to add volume numbers would be a good start. But I haven’t found a solution to the WiFi issue online other than to check my network (duh), try unplugging the TV for a minute (can’t wait to have to do this on the regular), or factory reset the tv (fantastic, another entire night devoted to setting up everything again).
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidJ,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Loving my new purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of setting up and that it works with platforms like Apple HomeKit and Google home products, and as well as Alexa! It has the Google Android software, so casting is super easy, and it has AirPlay built in, so it has you covered there also. Well built tv that will fit the needs of every consumer. And lastly it has profiles so everyone can make the tv their own!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Blaque37,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Better Than My Broken Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a Samsung TV that broke after 2 years of use. This TV is thinner, lighter, has a great picture and sound (all adjustable). The only thing to note is that it mounts higher than the Samsung due to the placement of the holes in the back so I have to get the existing wall mount readjusted.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristinaK,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Great Service from Monique
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem after just purchasing the t v and Monique at the TCL customer care helped a great deal. very appreciative of her service and effort to resolve my issues beautiful t v and great assistance
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ShamarA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far and that we were able to assist you! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Highly recommend for price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned this TV for a week and so far I am really impressed. It’s not an expensive TV and the picture is very bright and vibrant. The software on the TV moves pretty fast as well so it’s not very laggy. I am really pleased with this purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ryan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Great TV for $300
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I picture ask for a better tv for $300. The picture quality is better than some more expensive TVs. The interface is fast and responsive. If you plan to use internal apps, get Google TV and ROKU. I tested a FireTV prior to this purchase and it was hot garbage.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JRod,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Nice job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online and it’s been great so far almost two months now and it’s been a good purchase I would recommend this tv to family and friends
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Genegood,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Amazing TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had Samsungs all my life ever since the plasma era. This time I wanted to go for somehting a little bit more “budget” and man this TV did not dissapoint. You cant get a better TV for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sogeki,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
TCL 55’ 4K
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this tv is amazing! It’s almost like you’re on set recording. Great purchase.
I would recommend this to a friendTCL tv Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed that TCL no longer partners with Roku for their TVs. We will have to get used to the Google.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Dana,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Bedt Buy, the best of the best!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, fast delivery and great customer support. Highly recommend Best Buy
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NormaR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is all around great...The picture is bright and very clear. Great tv for the price and value..I would recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CBAZ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great price and super easy to set up. I love Roku TV
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect tv, perfect price as well. Couldn't be happier.
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around tv works really well & it’s good for using the internet
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Deee,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
What experts are saying
