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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 543 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 543 reviews
  • Rated 5 out of 5 stars

    From LG to TCL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my previous LG tv for only about 4 years before the color/screen was so bad you could hardly see anything. I didn’t want to pay a lot so I went with this TCL and the picture is amazing. The google TV is new for me but easy to use. For the price, this is an amazing TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear pictures. Great sound. A remote that does it all. Lots of cool features. Id give it 5 stars but the google tv set up gets stuck in the circle of death loading page and has to be hard restarted. Once its set up and working smoothly the functions and apps work as they should.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Doingmybest,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good value, great for gaming, easy set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, great entry-level television for gaming, and fine for movies and sports, easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. I bought this tv for gaming and it just blows me away. The built in sound is above average, tcl has their own tv network which is awesome, and the remote control lights up qhen you move it so you dont have to guess the buttons in the dark. I would highly recommend this tv to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 55 TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, have everything I wanted the 4k, lovely animation I enjoy this tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JosephG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 55" Google smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 55 inch TV it has a really good picture and the Google engine runs it flawlessly highly recommended.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelZ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Value for your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television , good picture , easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TCL QM6K Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot research for a replacement smart TV and decided on 3 different brands/models to pursue. Then I spoke with BB's in house sales techs (Wybie & Jason) who were very knowledgeable in the products I was looking at and they helped me narrow down the TV that best fit my needs. I will always buy my large electronic products at a brick & mortar store. Talking to real humans and having customer service right there at the store is important to me.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kelly,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv for a dark room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV in a dark room. Colors are vivid and bright. Google tv is responsive and does what I need it to do.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Travis, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on sale . Great picture and sound. Easy to program. I have hung on the wall of my covered patio.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SherryS, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    My tv's Rock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchases. My TCL 55' and my TCL 98' best picture and sound quality will be purchasing another 55' real soon. TCL tv's are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv has the best hertz for anything you wanna watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing contrast and color saturation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this TV up during the recent sale. Got an amazing deal on the TV and the picture quality, color saturation and OS makes it a gem! Watching this over my samsung QLED.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken lights ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv brand it’s great but mine came with issues and when I try to exchange it they were trying to say it could be my fault when all I did was connect it to the internet and some of the lights on the tv weren’t working as you can see in the photos the tv is all lit up and the next photo part of it is lit up , for them trying to convince me to keep it they said don’t connect to the internet and don’t update it uhhh I do use the apps on here sir. Stars for the tv negative 2 stars for the service.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FamilyacevesA,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality. Good sound even before the speakers. User friendly. Easy to add apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! A great replacement TV and just the right size for where it's placed. Purchased on sale, which was a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget friendly TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is surprisingly good, for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kalob did a great job helping us. Tv was easy to hang.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv this is a must buy. Love that the tv has 4 hdmi ports.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Greg,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent TV, it has extremely beautiful colors. The best option

    I would recommend this to a friend
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