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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-239 of 239 reviews
  • Rated 2 out of 5 stars

    Too many ads in the OS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. The ads baked into the operating system ruin the experience.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TonyB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    No brightness in the TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV came in intact, the drivers did a fantastic job, bringing it down delivering it too, my living room. Setting it up with a little hard because I did it by myself. I tried for three or four days tried to get the picture quality to my satisfaction, but couldn’t get it there so I returned it and expected another one this coming week.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dave,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you need any assistance with your replacement, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some of the programming is not clear no instruction manual

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I DIDN'T LIKE IT VERY MUCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WHITE COLOR DOESN'T LOOK VERY GOOD OR IT MAKES THE BREAD WAS DEFECTIVE AND WAS RETURNED

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EDUARDO,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    TV freezes with black screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until it quits working 13 days after it is no longer returnable. The tv will freeze coming out of an advertisement and the screen goes black. Has been soft reset and full factory reset (just love wasting a day re-setting up a tv especially when the reset didn’t work) as per TCL tech support. I give up

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KimberlyaJ,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Streamline and so easy to use. You get 90% of what you would get from the higher end TV’s at half the cost. Excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the picture quality, sound and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, Beautiful picture and sound and very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, picture quality, easy to access apps. Sound quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great! I'm 100% satisfied with the decision to purchase it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and sound quality. we recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, picture is bright and sound from the speakers is very good. Use it just for movies.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GrahamY, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Got the tv for Nintendo Switch 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tv for my nintendo switch 2 and found this excellent tv. The quality is really good and the price is reasonable also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL qmk7 good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for gaming, expected to have better upscaling, but for this price it's fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. specific

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this model. many upgrades for the price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mrsspecific, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    TCL is my jam!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tcl came through this year! Best partnership this year sounds and looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TCL tv. The Geek Squad guys who installed it were efficient and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times I’m hearing too much bass in the sound quality. Possibly I need to adjust it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AshodV, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman very knowledgeable and experienced to speak about all brands. Prices even better than amazon. TV was delivered in two days

    I would recommend this to a friend
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