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Customer Ratings & Reviews

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Comp. Value: $599.99

Customer reviews

Rating 4.5 out of 5 stars with 481 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 481 reviews
  • Rated 5 out of 5 stars

    What did I just do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is waaaaaay too big for my bedroom bahahaha send it back? Ehhhhhhh nope.. it's like being at the movies every night in bed.. turn on TV, log into gmail and tadaaaaaaa everything right there..Hulu Youtube yada yada..also, get a nice Sound bar because as expected the speakers blowwwwwww lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, slow computer. Takes awhile to load apps, and sometimes crashes or freezes. For the price I got it, it's worth it though.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MatthewS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Google TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy buying different products from Best Buy. The delivery guys were very professional. I am enjoying my tv. Thank You SOOOOOOOO MUCH Best Buy! I have NO COMPLAINTS!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Twiggly,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Quality and dependability!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a die hard fan of the TCL Brand and especially of Best Buy’s Excellent Customer Service. I own three TCL big screen televisions in our home. Its a quality made product, dependable and more important, user friendly.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mrlobbomusic,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    A wonderful TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful budget QLED tv that can hang with the best of them! We originally purchases the Hisense equivakent but found that the TCL produces deeper blacks, has more dimming zones, and works better with our Sonos products.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Techie97,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TLC TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I bought is serving me perfectly and that to the Best Buy staff who advised selflessly, making sure that I understood my options. That helped me in making an informed choice.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KingsleyU,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Average but worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is about average but controller is lacking and response rate is slow

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi David,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 65 great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently purchased two of the TCL 65 TV’s. I use these tv’s for the main viewing in my home. I’m pleased with the purchases and the high quality of the product.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LeeH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    terrible reception

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been freezing up since I bought it. I'm constantly restarting it and so frustrated that this was a replacement for another TV that wasnt working correctly. Don't buy this TV!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AmberM,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Google tv sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google tv is a slow annoying product. Wish I had bought this tv without the Google TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SusanP,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Slow and unusable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quality is okay like all TCLs but the OS is absolutely sluggish and horrible. Apps just crash all the time. Vudu won’t load unless I sign out and back in most of the time. Netflix takes a few seconds to change menus. These TVs used to be quick and great.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bauere,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this tv! I honestly didn't know just how many smart features it had upon buying it and I love it. Did not have to buy a Roku for it like I anticipated

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KyleeV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv had issues so we returned it. It did have great screen quality though. Was an open box tv

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alexis,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL relaxation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and great resolution on our TCL TV. Enjoying it on our outside covered porch.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BeJoma,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, since I have a google smart home, able to control my smart stuff from the tv is Amazing

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Moises,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Black Friday purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the overall cost. I was a little hesitant about this brand name because I never heard of it before but it was an awesome buy!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi OpalG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good budget tv the only problem is that playing video games its not the best its not bright enough

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rocco,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Decent TV so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m still figuring it out. It’s missing some features that I would like to see like casting from a mobile device.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MGlover,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible device device. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Customer review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. The wait was very short. I will recommend people to purchase from Best Buy. You'll are the best!!!;

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TammyR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Tv Tcl

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image and resolution but the internet connection is very slow.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RubenB,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support