Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. TCL - 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) - Black.
  • tv+ FROM THE EXECUTIVE PRODUCERS OF BAND OF BROTHERS AND THE PACIFIC MASTERS OF THE AIR Stream now Learn More Subscription required for Apple TV+ NETFLIX prime video peacock tv YouTube max Home AMAZON ORIGINAL the idea of you THE FREAK BROTHERS tubi ORIGINAL AMAZON ORIGINAL d ........ .... : c..... ...... BILLY THE KID p ted MGM+ BMF MUR BLAIE MATIA TAMDILN i . D NEN START JURASSIC WORLD. DOMINION STARZ mr.& mrs smith MONARCH LEGACY OF MONSTERS tv+ BELGRAVIA B R K Hrtlat MGM+ peocock - POKER FACE
  • TCL 4K QLED
  • LA TCL 4K QLED
  • Alt View 11. TCL - 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) - Black.
  • Alt View 12. TCL - 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) - Black.
  • Alt View 13. TCL - 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) - Black.
  • Alt View 14. TCL - 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) - Black.
  • Alt View 15. TCL - 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) - Black.
  • Alt View 16. TCL - 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) - Black.
  • Alt View 17. TCL - 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) - Black.
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Brand Overview video 1 minutes 14 seconds

TCL - 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024)

Model:
85Q550F
SKU:
6593219
Your price for this item is $699.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 128 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) for its excellent picture quality and large screen size. Many find the TV easy to use, praising the Fire TV interface. The color quality is also a highlight for some, and a few appreciate the TV's price and surprisingly light weight for its size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-128 of 128 reviews

  • T

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not bad but can be better 1111112222222222222

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TonyC,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Stopped working after 13 days.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV went out 13 days after purchasing. The screen was black, but we knew that it had power because the power light came on. We went through all of the troubleshooting with a TCL representative on the phone and nothing helped. Ended up returning the TV to bestbuy.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Upgrade2to6,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Irresponsible Delivery men

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They left my TV at my neighbors that o don't get along with and didn't have the neighbor even sign anything. Them I had an appointment to have it put up that night and the neighbors were gone so I missed my appointment.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Returned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. TV would go black for no reason. Had it less than a month. i was told it was known for problems.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PatriciaN,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Big TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was great there was some confusion with the price of the TV when I got there it was one price and what they charged me was another price and there was nothing that they could do about it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnthonyY,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the retailer. If you need any further assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality, Tv size

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy to set up great pic love the amazon platform

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StevenL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    85 tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant picture and color love my new tv great purchase ever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture, enjoying it very much. mounts close to the wall, looks great

    I would recommend this to a friend
Page 7, Showing 121-128 of 128 reviews
Sponsored

People also viewed

  • TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
    Your price for this item is $849.99
    The comparable value for this item is $1,199.99
  • TCL - 85" Class Q5K Series 4K UHD QLED LED Smart Google TV (2025)
    Your price for this item is $749.99
    The comparable value for this item is $1,199.99
  • Insignia™ - 85" Class F50 Series LED 4K UHD Smart Fire TV
    Your price for this item is $599.99
    The comparable value for this item is $899.99
  • Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
    Your price for this item is $699.99
    The comparable value for this item is $899.99
  • LG - 86” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025)
    Your price for this item is $799.99
    The comparable value for this item is $1,099.99