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Customer Ratings & Reviews

Your price for this item is $1,149.00
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 504 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 504 reviews
  • Rated 5 out of 5 stars

    85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really nice of a tv‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv SUPER value!! Highly recommend , Get the BEST buy plus membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entrepreneur

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid, I got this TV with all my desired features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six months old and the TV stopped working. Press the power button and the backlight turns on but screen remains dark. Bought the 2yr warranty from Best Buy and they won't attempt to fix the TV without TCL authorization. TCL wants me to ship the TV back to them. Can't move the TV myself or attempt to get it in my vehicle alone. Don't buy TCL or get the Best Buy Warranty. Complete waste of time and money.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JOJO86,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great review and great service. Best Buy always takes care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming tv. Best stock speaker system on a flat screen I've heard yet.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great product and amazing service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with the purchase. Best Buy did the quickest delivery ever.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ArpanK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money, hardware specs alone lare worth it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Antonino,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bright picture for this 85 in tv, and for under $1000

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrianB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Thought it was awesome until a year later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year and 10 days after I bought this the TV turns powers on but the picture does not. I tried every possible reset known, and still, no good. I got a lemon, but after 1 year the TV does not work. Contacted TCL, and of course so it's out of warranty so they won't help. Probably will bot but this brand anymore

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LTDan,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at [email protected] with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great for the price. The picture quality of this TV could be better.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CynthiaO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    TCL TV -Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV died within a month. Best-buy told me that TCL was one of the better affordable TVs but I am regresting falling for their advice. TLC Customer care has been taking me round and round. First, they took me through a 2-hour call diagnosis for what the problem is. Then, they made me take videos and pictures of the TV. Then after weeks, they sent a TV repairman to replace circuit boards in TV. Did not resolve. They are still asking for evidence of purchase. This is crazy. Imagine buying a TV, dies after 2 weeks, a month later you are still waiting for resolution. Weird! Never again!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AntonyO,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Didnt like how it acted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When watching live tv, i went to turn the volume up and the picture would freeze up everytime i pushed the button on the remote.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Appleboy,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at [email protected] with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Picture Lags

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lag on youtube TV is awful. My wifi is running at an optimal level, and football is awful to watch. Netflix works fine, but youtbue TV does not work well.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LaurenN,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered 2-15-25 and screen went black on 3-31-25. Best Buy no warranty and TCL has me on the phone for a couple hours. Still no repair plan

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Joen,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    fuzzy picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fuzzy around objects, I'm disappointed but the sound is OK

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EarlS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TCL 85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture quality is ok. For $800 is not a bad price

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Blocko312,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Worst TV Ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE!!! Absolute Garbage! TV never worked out of the box. Best Buy claims it's not their responsibility. So went to TCL. They give you the run-around, make you take videos to prove it doesn't work, then they schedule w/ a repairman, which took 4 weeks to schedule. Then repairman claims parts will take 6-8 weeks to then replace the motherboard. So if you can go 3+ months without a functioning TV, buy a TCL!!!!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kyle,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Worst tv i ever bought

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned it for u der 90 days and it blew up. They waana fix it not replace it and i have the added warranty. Horrible customer service. Stick with the brands you know and trust. Becuase this whole process was a waste of time and a headache.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Boss,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Bad audio

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the use have no audio, i have unplugged ad. Plug back…so annoying…call customer service, no answer, answer machine…i leave a message NEVER CALL BACK…VERY UNHAPPY…

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Santos787, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

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