Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 106 reviews
(106 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 2 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much base which makes the sound very hard to hesr
This review is from TCL - Q85H Q Class 7.1.4 Channel Sound Bar with Dolby Atmos, Wireless Subwoofer, and Wireless Surround Speakers - Black
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi conor,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are audio adjustments that can be made. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
SOUND QUALITY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POOR SOUND =======================================
This review is from TCL - Q85H Q Class 7.1.4 Channel Sound Bar with Dolby Atmos, Wireless Subwoofer, and Wireless Surround Speakers - Black
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PerryF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Base was good but other then that not worth the money
This review is from TCL - Q85H Q Class 7.1.4 Channel Sound Bar with Dolby Atmos, Wireless Subwoofer, and Wireless Surround Speakers - Black
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrandonD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not right ststem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't deliver the wireless surround sound that I ordered they delivered and installed a system with wires...I guess I could give a review on their service but not the product because it isn't the one shown here that I ordered...
This review is from TCL - Q85H Q Class 7.1.4 Channel Sound Bar with Dolby Atmos, Wireless Subwoofer, and Wireless Surround Speakers - Black
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MaryR,
Thank you for taking the time to provide your feedback. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
surround speakers not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.surround speakers ( not working ) I plan to call tech support for help
This review is from TCL - Q85H Q Class 7.1.4 Channel Sound Bar with Dolby Atmos, Wireless Subwoofer, and Wireless Surround Speakers - Black
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PaulW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Surround Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was very easy, sounds great! I would recommend this item.
This review is from TCL - Q85H Q Class 7.1.4 Channel Sound Bar with Dolby Atmos, Wireless Subwoofer, and Wireless Surround Speakers - Black
I would recommend this to a friend
