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Customer Ratings & Reviews

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Customer reviews

Rating 2.7 out of 5 stars with 135 reviews

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39%
would recommend
to a friend

Customers are saying

Customers frequently mention that the EVO Aqua 360 Case for Apple® iPhone® 7 Plus is waterproof and slim, but they have concerns about its sound quality, durability, and microphone. Some customers experienced difficulty hearing during calls and reported that the case failed water resistance tests.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 135 reviews
  • Cons mentioned:
    Sound quality, Waterproof

    Rated 1 out of 5 stars

    Can’t rate it any lower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it is was light weight, showed the phone and was waterproof. Because it is waterproof it is difficult to put on. I doubt that you can put a screen protector on and still close the case. That said I returned the case because although you can clearly hear people, they cannot hear you, I had to remove the case to talk to anyone or to use the record fuction.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality, Water resistance

    Rated 3 out of 5 stars

    medium water-low impact protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This instructions tell you to test the seal out in the sink before getting wet in the pool and they mean it. My first several times trying it out in the sink and at the pool it leaked. I wasn't worried too much, because the phone is mildly water resistant, but still I wanted protection. When it did work the phone stayed dry, but touchscreen sensitivity disappeared. Note: don't forget to close the little door on the bottom. When not in the water the cover makes talking on the phone nearly impossible, and recorded sound is muffled to about 40%. The impact protection is almost non existent, as with the first drop it popped open and the phone got scratched. Not worth the $50 that I paid for it. Better to invest in an underwater camera.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    This thing is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case broke the first week I had it. I can't return it according to some store employee because I don't have to original receipt and I bought in a store in another state. The case falls apart any time it's dropped and the piece that covers the charger port snapped off. The worst money I've ever spent on a phone case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case broke the first week I had it. I lost the receipt and was told I couldn't exchange it. It continued to fall apart for another month before I ordered another brand. Also, it made the speakerphone feature inaudible. I had to keep the phone by my mouth or use a headset with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 1 out of 5 stars

    failed the water test

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    failed first water test sides pop open easily. failed case i'm sticking with lifeproof

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability, Sound quality

    Rated 2 out of 5 stars

    Scuffed easily, affected speaker/microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two white cases and both affected microphone during phone calls; scuffed/discolored easily on back edge of case

    No, I would not recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 2 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the lower price of this case, but considering the bottom piece that keeps the charging port waterproof broke roughly a week after we bought them (my husband's lasted about 2 weeks), they are now worthless. Yes, they will protect your phone if you drop it, but if your toddler dunks it in the toilet, you're out of luck. And because I hadn't registered my product, and subsequently threw away the packaging and receipt, I'm stuck with it. Live and learn!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality, Water resistance

    Rated 2 out of 5 stars

    Too expensive for the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone sounds funny when ringing or music plays. Suppose to be water proof and definitely is not.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Didn't hold up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is really rough on phones and cases so your mileage might vary. We went to purchase a Lifeproof case and the guy in the phone section recommended this one instead for a bit lower price. The first one would not close around the phone and even the people in the store couldn't make it close properly so we exchanged it. The second case lost it's bottom clip within three weeks and cracked two weeks later.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality, Water resistance

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case thinking it was the same as a Lifeproof. It's NOT! Very cheaply made and it broke at the charging cover on the 1st use! After close inspection of the charging port cover I realized it would never last no matter how careful you were and of course then it's not waterproof. A waste of money! Very poor design!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Strong Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and waterproof, but you can hardly hear or be heard because everything is so covered and protected. I have to put my iPhone 7 Plus on speaker and talk loud right on the microphone to maintain a conversation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit, Waterproof

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to leave negative feedback but this product did not fit properly, had no cover on the glass to protect it, not sure how it could possibly be waterproof without it, and was just not worth $50. I returned it. BestBuy was kind enough to take it back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Wouldn’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case makes the phone reception bad. It also cracked after a few weeks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Protects but affects my calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone and the case protected it but the mute button popped out. The case seems to protect my phone alright but affects my calls. People I've talked to complain that there are loud crackling noises like I'm crumpling a paper bag by the phone even though I'm sitting still.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bought It for my friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke on her the second day she has it but best buy returned it no problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is one of the worst cases I've ever bought! No one could hear anything I said. It sounded like I was under water the entire time I was on the phone. FORGET about if I was on speakerphone, even worse! DO NOT BUY THIS CASE!!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the phone conversation hard to hear compared to the lifeproof case. This was the color she wanted instead of a know product. Still going to give it a chance.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Waterproof but not ¨Human-Proof¨

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an alright case. do not buy this case for 90 dollars if you can find it somewhere online for less then 20 then buy it. It is a good temporary case. The sides will pop if you squeeze it though and that is why it is not human proof.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 2 out of 5 stars

    Weak covering for charging slot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clamps on the cases covering the charging outlet is really weak. If you open and close it a lot the clamps break. I had this case for a week and I'm already returning it because it's not waterproof anymore

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I wouldn't purchase another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat a challenge to install but with consistent effort it can be done. Muffled microphone, callers on the other end complain I sound muffled when I speak. I should have researched before I purchased.

    No, I would not recommend this to a friend
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