Customer Ratings & Reviews
- Model:
- SGS305TS
- SKU:
- 6281804
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Masterpiece 30" Built-In Gas Cooktop's ease of cleaning and its burners. Many appreciate the different burner sizes and their even heat distribution, making cooking easier and more efficient. The cooktop's design also receives positive feedback for its style and functionality. Overall, the positive comments highlight the user-friendliness and performance of this appliance.
This summary was generated by AI based on customer reviews.
No delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this item in January with a delivery date the end of February. It was delayed until early March. Then it was delayed AGAIN until April. Will it come then? I doubt it.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello Jan1, thank you for your review. Our sincere apologies for the delay in delivering your appliance order. We recognize this is a frustrating situation and deeply regret any inconvenience caused to you. Delivery updates are best obtained through your dealer, Best Buy, who can contact their regional sales manager with any questions. Thank you again for your feedback and for choosing Thermador.
Really wanted to like this cooktop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this cooktop, but it has been a disaster on so many levels. The stainless steel top is so cheap and easy to scratch with normal cleaning. I only use a micro fiber cloth and even with with that the numbers on the grill have worn away. From the beginning I had trouble with one of the burners and after 3 techs came out to fix it and could not it still took months for them to authorize the credit. After hours on the phone, I went to the store today only to find out that the store did not receive the authorization.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello Disappointed, thank you for your review and we're sorry to hear of your disappointment with your appliance. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-735-4328.