The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 143 reviews
Rated 5 out of 5 stars
Solid
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good value, solid unit, plenty of cabling options.
This PSU never advertised as itself as being modular. If you would kindly consider revisting your review and give feedback on its advertsied features, we would appeciate it.
Best Regards, Thermaltake Support
Pros mentioned:
Power supply
Rated 1 out of 5 stars
Select "Next day delivery" to get it a week later.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a PSU. Keep in mind that it has only one CPU connector, but at 600W that's typical. However... when you order it from BestBuy and select "next day delivery," they will ship it to you from Alaska! (Even though it's available in every store nearby.) So, it will take over a week to get to you. Contacting support is pointless. All they did was copy/paste a wall of text from their "empathy" folder and even forgot to delete the empathy header. Basically, they're saying they care so much but won't do anything about it, so I should go kick rocks and wait for it to arrive after a week. Thanks BB!
We are glad you are enjoying your PSU. If you have any questions please feel free to reach out any time!
Best Regards, Thermaltake Support
Rated 2 out of 5 stars
Wrong Power Supplies in the box.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So, I bought 2 of these at my local Best Buy on a Black Friday sale. When I opened them up, they contained the wrong power supplies, they had the Smart Series 80+ gold inside the box, the serial numbers did not match. Upon research, I find that the Smart 80+ gold only listed on the Australia site, and the GX2 listed on the Latin American site. Nothing on North America. I sent a ticket with pictures and never heard anything from Thermaltake.
I don't blame Best Buy for this as its clearly a quality control issue with Thermaltake. This seems to be a far to common issue among various industries.
So check them when you get them.
Hello, we apologize for the experience you had with our product. In the future feel free to reach out to our customer service team and we will help you to the best of our ability. Best Regard, Thermaltake Support
Rated 1 out of 5 stars
faulty psu
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
no boot issues, many times doesnt post, need to restart multiple times before i get a post
Hello, we see you are having issues that our customer service team might be able to assist you with. Please get in touch with us using the link below. We will assist you to the best of our abilities.
https://help.thermaltakeusa.com/hc/en-us
Best Regard, Thermaltake Support
Rated 2 out of 5 stars
Works but i suggest you open it in store
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this expecting tough power psu but when i opened it I instead received a SMART unit. It was a christmas gift so it wasnt opened until a few months later when i put the pc together. Buyer beware
This was a discrepency in the marketing of the product. The "smart" unit is the same as GX2. The unit should be rated gold, just like it woud with the GX2.
Best Regards, Thermaltake Support
Rated 1 out of 5 stars
Terrible
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used for less than a month and gave up on me. Wouldn’t recommend
Hello, we apologize for the experience you had with our product. In the future, feel free to reach out to our customer service team, and we will help you to the best of our ability. Best Regard, Thermaltake Support
Cons mentioned:
Cables
Rated 1 out of 5 stars
Thermaltake Toughpower GX2
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Power supply didn’t have enough cables for my system.
We apologize for your overall negative experience with our product. In the future please feel free to contact us directly for all issues concerning our products and we will assist you to the best of our ability.
Best Regards, Thermaltake Support
Pros mentioned:
Price
Cons mentioned:
Modular
Rated 5 out of 5 stars
be safe and save power
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
On sale these are amazing deal. gold plus, flex soft so easy to snake MB cable around.
powered a mech 6600gpu ryzen 5600 cpu 4 sticks of ram just fine. cpu cooler and 5 case fans.
I have rigs running 500w and 600w GX Toughpower nice for cheaper builds. step above corsair in feel. if not worried about future modular go for these and save.
Hello, we are happy to see that you are satisfied with your PSU. If you need any assistance, feel free to reach out anytime.
Best regards, Thermaltake Support
Rated 5 out of 5 stars
Very good protections
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent power supply, it supported a Ryzen 5 5500 and an RTX 5070 in stress testing, it resists electricity problems well, but I recommend having a power bank anyway.
Hello, we are happy to see that you are satisfied with your PSU. If you need any assistance, feel free to reach out anytime. Best regards, Thermaltake Support
Pros mentioned:
Noise level
Rated 5 out of 5 stars
PC Repair
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what I needed. My old 500W Power Supply was making noises. Replaced with newer 600W and it is quiet as a mouse. Same price as Amazon and I picked it up immediately. Thanks
Hello, we are happy to see that you are satisfied with your PSU. If you need any assistance, feel free to reach out anytime. Best regards, Thermaltake Support