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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 13 reviews

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69%
would recommend
to a friend

Customers are saying

Customers highly value the X350 1080p Full HD Dash Cam's ease of use and setup. However, some users find the sensitivity to be a significant drawback, reporting that the alarm is triggered too easily even on the lowest setting. The camera's ease of use is a major plus for many buyers. Improvements to the sensitivity setting are desired by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera functions great. It grabs recordings whenever there is any sort of bump in movement and saves those separately from the "full time recording" videos. I also got the wiring harness for the parking feature. I highly recommend getting that also. On top of all of that - excellent recording quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as an opened box, so maybe that's why the system has bugs - slowly loads pages on Chrome and eventually freezes between tablet and usual mode. I wish I could keep it, but if it keeps freaking out, I'll have to return. Too great of a deal? Anyhow, it's too cool for me.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 4 out of 5 stars

    Dash Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this dash cam is good the sensitivity is a to sensitive and when I'm driving and I hit a small imperfection on the road it beeps to lock in the recorded so if it an accident it won't get overwritten over but I'm talking about going over a bridge or a small bump in the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great dash cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really good and the price you can't beat that

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 1 out of 5 stars

    The price was good........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great at $129. It's small and not easily seen from the outside. The problem was the thing kept recording incidents while I was driving on the highway and changing from 3rd to fourth gear. I set the sensitivity to the lowest possible setting and it didn't seem to make that much difference. I bought a Go pro after returning it.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi there,

      We are sorry to hear about your negative experience with the X350 dash cam. Apart from the sensitivity levels, we also recommend checking your vehicle type in the dash cam settings to ensure that the unit can accurately determine incidents on the road. Please note that we have forwarded your inquiry to our technical team for reference for future firmware updates.

      Kind regards,

      Thinkware Customer Support Thinkware_CA

  • Rated 5 out of 5 stars

    I wouldn't drive without dash cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dash cam works great recording a lot of information with 360 degree view

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great camera, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have in a car driven by a new driver. easy to use. smartphone viewable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality isn't that great to be HD. I like The smartphone app but it's annoying you can't save clips with a push of a button. It records whole driving trips and like I said no save button for a short burst.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi there,

      Please note that you will have to go into the driving folders on the mobile app to access a settings tab that will allow you to download individual 1-minute segments of your drive. Once you have downloaded a file, you can open the downloaded files folder on the app and export them onto your phone gallery. If you require any assistance with this process, please contact us directly by email ([email protected]) or phone (1-844-865-9273).

      Thinkware Customer Support Thinkware_CA

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dash cam, easy to use and set up! Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 1 out of 5 stars

    Too sensitive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm goes off at every bump when on the lowest sensitivity setting. I had to return it because it got annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely difficult to setup and use, Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult to setup and use, Returned, Instruction or quick setup where not with unit.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi there,

      We are sorry to hear about your negative experience with the X350. When it comes to the installation process, there are instructions and guides on our website for users to reference. With that being said, we are always looking for ways to improve our products so your feedback is greatly appreciated. We will forward your inquiry to our development team to consider for future releases.

      Kind regards,

      Thinkware Customer Support Thinkware_CA

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dash cam is pretty easy to set up (took me about 5 mins), smartphone app works great on my iphone. like the proper-sized screen other than those tiny ones you get from other camera. no heat related issues so far im pretty happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product....was looking for a dash cam with wifi that didn't break the bank and this was the perfect solution!

    I would recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 1 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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