Customer Ratings & Reviews
- Model:
- Archer AXE7800
- SKU:
- 6522470
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Archer AXE7800 Tri-Band Wi-Fi 6E Router's coverage, signal strength, and performance. They appreciate the easy setup process and the reliable connection it provides. Additionally, the router's Wi-Fi 6E technology and tri-band capabilities are seen as future-proof and compatible with various devices.
This summary was generated by AI based on customer reviews.
Looks good to me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally purchase linksys but I keep getting failures on them. I'm going to try tp link out
I would recommend this to a friendRouter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is great. I ordered on line and paid. The link also said it was able to do a trade in with my old router and take 15% off the new router. I left from work to pick up. I called the Best Buy number on the way to pick go ask about the trade in, I told the lady I didn’t have the trade in with but could I bring it Saturday and get money back, she said yes no problem. I asked again and she said that was no problem. I get there on Saturday with the trade in and was told I can’t do that. I told them what the lady said, and got “oh well, she was wrong”
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Shawn,
That is an awful experience. If we could do something about that we would but that is a program offered by Best Buy and we don't have any control over that. Since reviews apply to the product and not Best Buy's service we would kindly request you provide a rating based on the product itself and include with what you already have what you like or dislike about the product.
Best Regards
TP-Link Systems Support
Good but no updates
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router is really good. Sadly the assistance and support from Tp-link is not. they are not giving him attention, in 3 years neither one update. Doesn't have feature basic as control bandwidth that have 80$ router from the same brand
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Fabio,
In general senses Firmware updates are provided in three instances. 1. To add or optimize a feature 2. To address a bug 3. To address a security concern. If a product goes a long time between Firmware updates its not necessarily a bad thing. It just means that the product may not have anything to add or address. For your router the last update was added on 12/6/2024.
Dont buy this brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router will not link with my wifi, even after being configurated with my internet provider. When i contact customer support, they do not know how to fix the problem and send a email with a broad description "fix"
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our product. It sounds like your modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:
1. Unplug the power from both your router and cable modem
2. Unplug the coax cable from the modem
3. Re-connect power ONLY to your cable modem
4. Wait until the cable modem is fully booted, then re-connect coax
5. Re-connect power to the router and connect it to the modem via Ethernet
This process should release and renew the MAC binding, so your modem can provide connectivity to the router. If you'd like assistance with any of these steps, please reach out to our toll-free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not enough range despite all the antennas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t reach remote Ring cameras. Replaced with previous router now everything works
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello 994474,
More Antennas does not always mean better range, but the Range of the AXE7800 should be enough for most customers. It does depend on placement, though. If you would like support, we would be happy to help review your case, the environment, and offer any suggestions to resolve the concern. Support can be reached at 866-225-8139 or support.usa@tp-link.com
Best Regards
TP-Link System Support
Not customizable enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to install multiple routers to this as I have been able to do with other brand routers.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If by "install multiple routers to this", you mean creating a Mesh Wi-Fi solution for your home, we would recommend considering one of our Deco Mesh Wi-Fi Systems, or an EasyMesh compatible TP-Link Wi-Fi Router, such as those listed here: https://www.tp-link.com/us/easymesh/product-list/
Please note that models listed as "Planned" are not currently supported, and are not guaranteed to receive EasyMesh support in the future, but you can rest assured that our development teams are working toward expanding the list to other models in the future.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support