Customer Ratings & Reviews
---
**HomeShield**
HomeShield is a built-in service, available in all HomeShield routers and Deco mesh products.
- Router Security Scan
- Wireless Security Scan
- IoT Device Identification
- Basic Parental Controls
- IoT Protection*
- Web Protection*
- Intrusion Prevention*
- Antivirus Protection*
*Included with HomeShield premium subscription service](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6b28137d-c0c0-4dd5-8a70-f516315f423f.jpg)
- Model:
- Deco BE5000(3-pack)
- SKU:
- 6578377
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Deco BE5000's super fast speeds and easy setup process. Reviewers also appreciate the great coverage provided by the mesh system and its overall performance. Additional features like the user-friendly app, parental controls, and available Ethernet ports on each node are also well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mesh system. Blazing fast speeds, easy to set up.
I would recommend this to a friend - Pros mentioned:Speed, Wifi range
New TP-Link customer but pleased with the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest setup of a mesh system ever. I switched from Netgear to TP-Link and I am happy with the range and speed. I’ve got some WiFi 7 devices and they’re fine but this works great with my WiFi 6 devices also. No complaints at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Future Proof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first mesh system. The Deco was a breeze to set up and it works great with 2 gig internet. I'm set up for Wifi 7 and the system is future proof.
I would recommend this to a friend - Pros mentioned:Coverage
Game changer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even w great internet in my house, it didnt cover the entire house. These made such a diffence and everyone in the house is happy now!beven my son who would be on his xbox all day if i let him
I would recommend this to a friend - Pros mentioned:Speed
OK. Not as good as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from Deco 9M and the app allows a seamless transition to the new BE5000 however, it failed and I had to do everything like I never had a Deco. Not horrible but it would have been nice if it worked. The speed is definitely faster but oddly, there are short periods of time that the WiFi slows or stops completely and it always happens early in the morning. I've checked for updates already. Would I buy a Deco again. No. I'll try something in a couple of years or if this dies out earlier.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi RobertC,
Thank you for your review. We regret to hear that your Deco upgrade was anything less than seamless. We're glad to hear you successfully set up your new Wi-Fi 7 Deco Mesh System. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in optimal proximity to each other.
Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
- Pros mentioned:Overall performance
Deco BE5000 Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very easy to set up and performs as advertised. I'm expanding my mesh with another node!
I would recommend this to a friend - Pros mentioned:Coverage, Overall performance
Tp Link - BE5000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I have Wi-fi all over the house now and the entire yard.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Mesh system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this system a couple of weeks so far, and I have no complaints. This product has been working great right out of the box. .
I would recommend this to a friend 
Not a noticable difference
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have one of those home with dozens of things requiring Wi-Fi- doorbells, security cameras, even my vacuum cleaner! Additionally, there are gaming systems, phones, cooking appliances and computers. My system is STRESSED! On top of all the connected devices, I have an in-law type setup downstairs where my daughter lives. She always complains about the Wi-Fi connection down there. She has ignored my many suggestions that she get her OWN Wi-Fi down there but why pay when Mom is covering the expense? The set up is not terribly complicated- You must shut down your router (make sure no one is playing a game or doing homework online before you do!!). I waited until no one was home just to be sure. The only unit that needs set up is the one you connect directly to your router. After that, you just plug in the other units around the house and they find the main hub! The picture shows the speed- 1.1Mbps which is not fabulous. It's enough to get online but does not improve my streaming. Overall, this did not provide the difference in streaming and online activity that I had hoped. I guess there are no miracle cures for a stressed Wi-Fi network
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi CTMom,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend that you make sure your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
We would also recommend testing the Internet speed at the source by connecting a computer to the main Deco directly via Ethernet and running a speed test. If the symptom persists, we'd suggest contacting your Internet provider and having them perform a line test to ensure you are receiving the full connection and service that you are paying for.
Our support team is always happy to help answer any questions about our products. Please feel free to reach out using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Pros mentioned:Speed
A must to have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must to have, easy to setup and faster connection.
I would recommend this to a friend - Pros mentioned:Wifi range
WiFi Upgraded!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and provides great, secure wifi access everywhere in my 2 story home.
I would recommend this to a friend - Pros mentioned:Overall performance
Mesh router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Would recommend it to anyone with a larger place.
I would recommend this to a friend Good brand to switch to!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift to my brother/sister in law. And these units worked on the first try! Replaced two different Orbi systems that seemed to have croaked. I think TP Link is in my future now that they support wired backhaul! Fantastic value for a 3-pack and on sale for less than the 2 pack that we wanted (because that was all they needed). Oh well we have a spare!
I would recommend this to a friend- Pros mentioned:Wifi range
So proud of this buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So dang easy to setup with the app. Love the features in the app and I have signal all through my house now.
I would recommend this to a friend - Pros mentioned:Wifi range
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great in my house. My computer is farthest from the router and with these added to home, i no longer have any wifi issues and fast speeds!
I would recommend this to a friend - Pros mentioned:Overall performance
To link set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a very nice job for the money. Easy setup with fast tech support for advanced settings.
I would recommend this to a friend - Pros mentioned:Overall performance
Does what it says it will do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and extended my network up to my office from 50 mps to 300 mps. Very happy.
I would recommend this to a friend - Pros mentioned:Overall performance
My Deco review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did everything it said they could. Easy to setp up, easy to function, overall very good
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Dennis Black
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely met our needs! Thanks to the consultants
I would recommend this to a friend - Pros mentioned:Wifi range
Easy Setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. WiFi improved over my entire home. App is easy as well.
I would recommend this to a friend
