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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Deco M9 Plus for its excellent Wi-Fi coverage, eliminating dead zones and providing strong signals throughout large homes and even extending to outdoor areas. The system's ease of setup and operation is also frequently highlighted. Many users report a significant improvement in signal strength and stability compared to their previous routers. Overall, the positive feedback centers around improved network performance and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Deco Plus is a great way to spread your WiFi in a large house that has two stories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these Deco's so much. Really easy to setup and solid reliability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as advertised. I had a little difficulty getting the system to use the "wired" backbone feature but that turned out to be an issue with an 8 port 10/100/1000 unmanaged switch I was using to send the ethernet to the 2 Deco M9 units that were the access points. I don't know why but once I replaced that unmanaged switch with an old, 4 port managed switch everything worked fine. I like the fact that my TP Link Kasa smart home devices all integrate well with this system. The security isn't the most robust and tech savvy IT people might not like the lack of control for some of the settings but overall it is easy to get up and going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer's Reports top rated Mesh router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer's Reports top rated Mesh router, note this is the M9 plus, not the cheaper and slower M5. Easy to setup and each unit has 2 ethernet ports. Best if can use ethernet connection between units but wifi backhaul is acceptable, just have to use up an 5Mhz channel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up and it has made out internet so much better. We are a family of 8 with a nearly 5000 square foot home and it gets everywhere! Plus it is so easy to turn off the internet and get kids to complete a chore or come to dinner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Optional wired backhaul connection for MESH useful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The option to use a wired backhaul as well as wireless mesh is makes this system more versatile, especially where walls or distance interfere with units connecting wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to extend my existing network. Works great, covers the whole house no problem now. I needed a total of 5 to cover my 3400 sq ft house and basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW! I finally have reliable WiFi in my home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed 7 of these in my home and they work like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would recommend this to everyone. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Peasy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up.. Going to monitor the performance and I will update soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saving me money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had a friend set this up for me. Very happy with this WiFi System.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deco m9 plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product to BestBuy. It was very unstable. I got tired of rebooting them

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh WiFi systems are designed to provide robust, seamless Mesh WiFi for your whole home. In your case we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to answer any questions you might have about our products. Please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    TP-Link Deco M9 Plus is a great wi-fi system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TP-Link Deco M9 Plus is our favorite wireless system we use in all of our locations now. The Deco App works great , easy to install and update . No buffering on Spectrum 200 MB service at all. Many devices can be added for seamless w-ifi operation.

    I would recommend this to a friend
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