Main Content

Customer Ratings & Reviews

TP-Link - N300 Wi-Fi Extender Starter + AV500 Powerline Adapter Kit - White-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 61 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 61 Reviews
  • Rating: 5 out of 5 stars

    I've got the power!

    Posted
    Chris1433

    Okay, I’ve always been anti powerline communications. I think mainly because you have to plug it directly into the wall, no power strips allowed, which is hard to come by in my place. Enter the AV500, where my first thought is “cool, it has 2 ethernet ports on it”, and “No way will it work well”. Long story short color me impressed. Long story long this little box is pretty powerful. I had absolutely no Wi-Fi or ethernet in my basement. I prefer ethernet over Wi-fi but down in the dungeon I got nothing. The AV500 fixed that problem for me. The streaming speeds over powerline were… dare I say impressive. Setup was pretty darn easy too. Just plug one in then plug in the other then hit the pair button. You have to press the pair button on the second adapter within 2 minutes. Admittedly, I got distracted the first time I tried to set this up and missed that window. But that was the only hiccup I had. If I had to complain at all about the device is that it required a utility to find the correct IP address, to complete the setup. Still a very slick device that I hope to enjoy for a long while. Submitted as part of a free sample program.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works as advertised!

    Posted
    lagumorph

    I brought this kit to my home office with the intention of hard-wiring in my work desktop, get a reliable connection, while getting a stronger wifi signal in the room. When I first explained the concept of a powerline-enabled range extender, he said "no way that would work". He had to eat his words a few minutes later (that's how long it took to set this up) when I IMed him from my work PC, connected to the internet via this kit. This set comes with one "home" plug that's connected to your router via ethernet cable, and a "receiver" plug that has 2 ethernet ports to plug devices into, as well as emitting a wifi signal. Now, the "home" plug is compatible with other products from the TP-Link Powerline sets, like the AV600 kit, that you can expand to other areas in your home. So if you have a Roku box that can use stable signal via ethernet instead of wifi, you can just get another TPL powerline plug and get that set up in a jiffy. Wifi setup is similar to any other TP-Link extenders. Very reliable, very speedy so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent solution to my problem

    Posted
    overstuffedcow
    • My Best Buy® MemberMember

    I purchased this so I could get rid if the Ethernet cable running between my garage/office and my house, as the winter is brutal on it. I was skeptical that I would have positive results with maintaining good speed. I am pleasantly surprised. Not only was the setup for this device beyond easy, I lost no speed from the connection over the Power Line Unit vs the Ethernet cable. I am paying for 50Mbit service and I still get that with this device, just as if there were still a cable going between the house and garage. The WiFi is at 30Mbit which is better than I was getting with a repeater. Overall, this is well worth the money and easy to setup. Remember to change the WiFi password settings for security.

    I would recommend this to a friend

    • Brand response

      TPLinkSupport

      Dear overstuffedcow,

      We are happy to see that your enjoying the recent addition to your home network.

      Please do not hesitate to contact our 24/7 email support team via the address provided below and one of our knowledgeable support agents will be happy to assist.

      Thanks for again for the update!

      Best Regards!
      TP-LINK Support Team
      866) 225-8139
      ussupportteam@tp-link.com

  • Rating: 1 out of 5 stars

    Product does not work, customer service bad

    Posted
    Billmh12
    • My Best Buy® Elite MemberElite Member

    I tried this out, finally realized it was not working. Unfortunately, did not take it down in time to get my money back from BEst Buy. Called the company directly and some guy who kept putting me on hold and telling to plug this in and plug that in, checking wifi speeds multiple times showed it did not work, and go into different rooms etc... AFter 30 minutes he wanted me to download a program to check the electrical line speeds (that is what he told me). I finally said enough. I will eat the product. Waste my $55 I WOULD NOT RECOMMEND YOU GET THIS. If you have comcast get their room extenders. They work. YOU want mine, give it to you for 1/2 price.

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hi,

      Thank you for your review. We're sorry to hear your initial interaction with our Support Team was anything less than satisfactory, and we would appreciate another opportunity to follow up with you to address your concerns. At your earliest convenience, please send an e-mail to USSupportTeam@TP-Link.com and include a link to your review and a copy of any correspondence you may have received from the original support agent(s).

      Thank You,
      TP-Link Support tplink

  • Rating: 5 out of 5 stars

    Works amazingly great

    Posted
    Rickter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a room above the garage (separated from the house) and we have plaster walls,so WiFi signals only give me one bar from my room. I tried to run a ethernet cord but without having to snake it through the walls it'd have been horrible. But this makes it so I have a ethernet hookup to my game systems AND it gives off WiFi signal for about 20ft. I love this product and highly recommend it! Also you can either clone the existing WiFi signal or make it your own private signal (you'd still be on the same bandwidth as the original WiFi) AND Yes this can work even if the outlets are on different circuits. I've had no trouble at all in the past 2 months

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect device for my application

    Posted
    kid2
    • My Best Buy® MemberMember

    I was pleasantly surprised to learn about this devise online when I was researching for a solution to add Ethernet hookup instead of wifi to solve buffering issue. My router is getting too much traffic from all our devises. I checked the list of all hooked up on my router and everything were legit. So I have to look for a solution on how to add another "line" or "freeway" to ease up on the wifi traffic. This devise solved my problem and I was extremely surprised at how easy it is to set-up. Besides having 2 Ethernet connection which I initially needed, this devise created another wifi channel and extended my wifi range.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a good product

    Posted
    Steve
    • My Best Buy® MemberMember

    Set up the powerline connection and wifi without issues. However, the wifi extender would not work correctly with my Chromecast. For some reason the TP-Link drops the connection constantly and Chromecast cannot deal with this. The dropped the connection happened about 2-3 times a day. The only fix was to reboot the Chromecast. This is a common problem with the TP-Link that has many posts when searching in Google. Once I switched back to using only the router, the Chromecast has worked flawlessly since (about 2 weeks). Also, my connection speed on the powerline side was 35-70 Mbps which was much slower that the advertized speed. WIFI strength wasn't as good as my N900 router's when I tested them in the same location.

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Dear Steve,

      Thank you for taking the time to review our product.

      We apologize for the constant issues caused by your Powerline products yet unfortunately our support team was unable to speak with you regarding this concern.

      Our support team is very knowledgeable in reference to our products and numerous streaming products and platforms such as you Chromecast. We would have recommended lowering the wireless channel on our WPA4220 adapter as most streaming devices connect much better at lower frequency channels.

      We certainly hope this experience will not discourage you from checking out more of our great networking products in the future and should you have any additional questions or concerns regarding our products, please feel free to contact us at the email address provided below.

      Best Regards!
      TP-LINK Support Team
      ussupportteam@tp-link.com

  • Rating: 4 out of 5 stars

    Works great but may not work for you

    Posted
    Gadgeteer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I used this to extend Wifi to my pool area outside. It works very well and I get nearly the same bandwidth as if I had a direct ethernet connection. I set up the SSID to be the same as the inside of my house so it is a seamless transition. With that said, I plugged this in to a newer one of my outlets. I tried it on an older outlet and it didn't work at all. So your results are going to be very dependent on your specific situation. I would try it before you committ to it

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice powerline adapter

    Posted
    Steve

    I've always been a fan of powerline devices to serve as a complimentary technology to wired cables throughout the house. This device is no exception. It was easy to set up and easy to use. Plug it in, configure, and you are off and running. Speeds worked as advertised and it was great to help "extend" my wired environment to other devices where connectivity isn't as great in my house but access to a close power plug was available. Submitted as part of a free sample program.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect wifi solution for old houses

    Posted
    65Ken
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product is really easy to install and configure. Before installing it I had really slow speeds at the far end of the house, about 1 MBPS. After installing this product I now get between 15 and 25 MBPS of download speeds at the far end of the house. Avoid using an extension cord or power strip with this unit as the instructions say. I tried that at first and experienced only about 5 MBPS. This was well worth it to solve the problem of dropped or slow connections.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works flawlessly!

    Posted
    Alba
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this to enable PS4 remote play throughout the house. Works like a charm! I can just unplug the wifi unit, move it to any room i am in, and stream my PS4 flawlessly with no lag. If you are having trouble with wifi range in your house, our just need a stronger/faster connection in certain rooms, this product is a great fix!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing device

    Posted
    Sheepdog
    • My Best Buy® MemberMember

    Very easy set up. I was surprised at the range of wifi extender. I plugged it into an outlet in a downstairs bedroom, but it's strong enough to cover the living room and dining room, even with the bedroom door closed (it is a hollow door). I'm SO happy to have strong wifi downstairs!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Dysfunctional

    Posted
    Tiburon1313
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Comcast service technician recommended this router over one I had already purchased @ twice the price. Followed installation instructions to the letter. Does not work to improve WiFI in my home! Very disappointed! Best Buys weak return policy a clear deterrent to future purchases after Geek Squad rep in store confirmed what Comcast Tech had said! Both wrong on all counts!

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Dear Tiburon1313,

      Thank you for taking the time to provide your feedback.

      Our support team would appreciate the opportunity to speak with you regarding further details about your recent user experience.

      Please send us an email including your contact details along with a copy and paste of your review to the address provided below so we may have one of our support agents follow up with you.

      We certainly hope this experience will not discourage you from checking out more of our great networking products in the future.


      Best Regards!
      TP-LINK Support Team
      ussupportteam@tp-link.com

  • Rating: 5 out of 5 stars

    Easy, quick setup; improved wireless coverage

    Posted
    david0925
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I set this device up and paired it in approximately 15 minutes. Everything was well explained in the instructions. After setting it up, I used WPS to have my wifi name be broadcast from this device. That also was pretty straightforward and simple. Since setting it up, I have noticed improved wireless coverage and speed.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Connection not as stable as desired

    Posted
    Nelshroom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was hoping to replace my old linksys wrt54g connected to a TP-Link AV500 powerline extender with this N300 extender, however while the connection had similar strength, it was not as stable, leading to many interruptions while streaming on Netflix for instance. Hoping I just had a dud, as all the other TP-Link products I own have worked great.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    worked just as stated

    Posted
    den2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    ok, not really technical, but this was plugged in and used in minutes. it was connected to my blu-Ray DVD player to download an upgrade and it was done. able to play redbox DVDs from that point on. easy. additionally, better connection when on my outdoor deck playing music on pandora. yep, easy and effective.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Nanak
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is great. We have a detached office we put this in. The WiFi signal is just as good as what it is at the modem inside our house!! We have WiFi outside our home & office as well!! Plus it’s easy to setup

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works exactly as we hoped it would.

    Posted
    Piratebrb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this item to improve sometimes iffy wi-fi reception in certain parts of our 2 story house. It has not only provided a plug in base for one computer but vastly improved the signal strength and reliability throughout what used to be some tricky areas. Very much worth the investment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have tried WiFi extenders before and was frustrated with them because I was constantly having to reset them. This one is stronger, faster, and I have not had to reset it one time. I get a stronger signal in places in my home where I do not get a strong enough connection to do anything.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Networking Device

    Posted
    Lordtec
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Don't spend your money on any other extender. This worked so great for my house. Now my whole how is covered by my Wi-fi and my PS4 is hardwired via LAN and getting the best internet streaming I can give it. Love this product.

    I would recommend this to a friend