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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 85 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers find value in the SmartStart GPS Remote Start Add-On Module for its remote start capability, praising its convenience. The installation process is also appreciated, especially with free installation for My Best Buy Total support members. While some customers find the price reasonable, others are hesitant due to the required yearly subscription.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 85 reviews
  • Cons mentioned:
    Cost, Installation

    Rated 1 out of 5 stars

    the auto car starter was not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this whole experience from the purchase to the install was very lack luster. When we showed up for the installation we were told that the item sold to us was an alarm and not an auto start. We were also told not to worry about any difference in cost because it was the sales person's fault and best buy would eat the difference. In hind sight we should have questioned them more about what was being installed and if there were better options available. if we had done that we may not have purchased this particular version of the Viper product and might have gone with something a little more expensive. Also when I purchased the item I was told that if we changed vehicles it would be removed from the initial vehicle and re-installed on the next vehicle at no charge. Once it was installed we were told that this was not the case. After discussing this issue with the installer and store management the installer who was the supervisor over installations indicated that he would at least remove it for free. the woman that sold me the item came up to the front desk but never spoke to me. instead she let someone else handle her mess.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote start
    Cons mentioned:
    Cost

    Rated 4 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can be anywhere and start your car. The downside is the price of the packages that you continuously have to keep paying to maintain the service.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Remote start

    Rated 5 out of 5 stars

    Exceptional Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote start is fantastic in my 2016 F350 Dually. Installation was done by Best Buy and all features are fantastic. I went with the Anywhere GPS Locator and Starter and I am glad I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Start your car from anywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start your car from anywhere! “When it works” It’s a touch glitchy but for the most part it works. You do have to pay a yearly subscription, in my case I need it. Can’t beat the convenience. Where I work I get shuttled to my car it’s about 2 miles away. Start the car when the shuttle leaves and it’s nice and warm when I get there.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great remote start add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as you have phone service on your smart phone. The added extras are really nice as you can locate your car at the ball park or where ever and keep track of where your car is when the kids are out driving around. Installation was pretty much plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Remote start

    Rated 5 out of 5 stars

    Buy this car starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can start your car from anywhere means you download a app on your phone program all the information then start your car buy using phone your car gives you heat or cool what ever you setup with...

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Great system add on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system add on but you have to pay monthly for the service so it's a bit more money than I thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice After Market Remote Start

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would probably give 5 stars if it came equipped with a better transmitter. The one it comes with does its job as far as remote start; however, it doesn't have an option to lock and unlock the doors remotely. I went out and bought an upgraded transmitter the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Remote start

    Rated 5 out of 5 stars

    By far one of my BEST purchases!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is truly amazing, the features are just stunning. Everything that is listed about the features & what it does, it delivers... never would imagine I’ll be locking & unlocking my car from a phone or a watch not to mention “starting” it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SmartStart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was as described and easy to setup once installed by Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Remote start

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Able to start my car from anywhere and lock it or track. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    Bviper smart start Gps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one in my second car love it. Works great remotes on it work excellent. One flaws when the alarm go of its anout a minute or two for it to hit your phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    1994 volvo 940 sedan gps addon with ds4 security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1994 volvo 940 works great for tracking vehicle and knowing its speed and location. this item was an addon to the ds4 that i also had installed with remote start . be prepared to pay a subscription fee either monthly or yearly depending on the plan you select because it uses cellular service for gps tracking. money well spent both on the plan and the product. affordable either way and a real piece of mind. use your cellphone app to control the features of the locking and starting of your car

    I would recommend this to a friend
  • Cons mentioned:
    Cost

    Rated 3 out of 5 stars

    Great product but costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so you buy then but when you go to get it installed it costs you another couple hundred dollars because you have to pay to use it yearly. Not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    GREAT BACK-UP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been locked out of my truck on a hunting trip, miles from town. With this in place, anywhere my cellphone works, I can unlock my doors. Also, if my truck is ever stolen, I can locate her with my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote start

    Rated 5 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my remote start. Getting installed on both our cars was easy. Great for hot summer days and chilly winter nights.

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 4 out of 5 stars

    Great functionality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this remote starter. I can start my car from anywhere. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous viper remote start and security system installed in my truck in a custom sound location in St. Louis. I was having difficulty getting my truck to start remotely in distances past 100 feet. Long story short I decided to add this to have the ability to start my truck using my cellular phone. When I arrived at Best Buy to have this installed I don’t think the technician was really that thrilled about installing it for me because he spent a lot of time basically trying to talk me out of it. He didn’t have A lot of good things to say about this Viper product telling me that I might have to wait 45 seconds or a minute for my truck to start after hitting the button and also telling me he was concerned about the previous install and whether or not this would work with it. I went ahead and had it installed anyway and I am very glad I did. It’s been a month and a half since I had it put on and I am very very happy with it. My truck starts within seconds of hitting the button and I can be anywhere to start it. I live in Iowa and it’s very cold up here and having the ability to have a warm truck, it’s pretty priceless to me. Being able to Start my truck from my desk, that’s awesome. I’m super happy with this product and I would highly recommend it. There are not too many remote starts you can use your phone to start your vehicle with and I like that functionality. It is true you have to pay for a monthly subscription or yearly subscription in order to use it but to me it’s more than worth it. I enjoyed being able to lock and unlock my truck after I started it so that the door is readily available for me when it’s time to get into the truck so I don’t have to fumble with locks or keys. Again extremely happy with this I’m glad I went forward with it after the technician tried to talk me out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Old

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but I have view videos that is to slow on the actions it works under 3g network

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    best thing to add to a car

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, I have stopped using the small remote with it to make my key chain smaller, I use the app all the time before I leave the office I start the car and it will be cold by the time I get in. I recommend buying Geek squad total tech support for 200$ then you can get installation for free (which is like 150$) so you get the other benefits of the total tech support for cheap

    I would recommend this to a friend
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