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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 97 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the SmartStart Pro 2-Way for its remote start feature, which allows them to start their vehicles remotely, especially during cold weather. They also appreciate its user-friendly interface and multiple ways to use it. The GPS tracking feature provides peace of mind, enabling users to track their vehicles' locations. While some customers have concerns about the installation process, many find the product easy to use and highly compatible with their smartphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 97 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love that I can start it on my watch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great it was installed by Jack in Lake Fores

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it was installed by Jack in Lake Forest Ca

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. You get exactly what you expect from Viper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Viper Alarm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the viper alarm for more than ten years and I was always satisfied. I felt it was time to upgrade to a newer model which is why I grabbed this one. I feel secure using Viper as my alarm system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viper smart start ds4+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very easy to use. Multiple ways to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    husband loves it and it's made life so much easier for us

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    Viper remote start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone option is awesome for the remote start

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Smart start

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice loving this item able to start my car from anywhere when I say anywhere “anywhere” compare to my 1000 meter range I had I’m now able to start from queens-Brooklyn or even queens to Manhattan I can even open my doors and with the subscription I choose I can track my car in real time I can tell if my car is being driven over the speed I set I even set a fence meaning if my car is driven outside of that fence I’ll be notified via text/email

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Viper alarm review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this module woukd have been included in the standard alarm set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy, convenient, great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience...when it works. Customer support is quick to respond and Best Buy has been amazing trying to resolve any issues I have encountered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome app usage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app usage you can track your vehicle, start, lock and unlock it all on the app. Membership was also free with as a promotion for a year. Awesome add on to the remote start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey if like the Viper products this will not disappoint yo highly recommended product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New life to an old alarm

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I intended to buy this for my new car as an add on to the viper 5305...but I found out my new car does not place nice with anything analog. Rather than return it, I had best buy install as an add on to my other viper that I've had for over 15 years in my 05 truck!!! Man this smart module has literally given my alarm new life, I don't know why I didn't buy one sooner. Best buy installed it in 30minutes. The unit itself is very well made with a 3 wire connection. My old alarm has two way paging that causes a parasitic draw on the battery. With this smart module installed, I have turned off the two way remote paging and can now get cellular paging from anywhere. No more two way paging limitations. Yes you have to buy the viper subscription but it's $8 a month, that less that going out for lunch, well worth it for peace of mind. I can unlock my doors or start my vehicle from anywhere. Not to mention I can check my battery voltage and status of the vehicle. This smart start is fast too, I'm getting response confirmations back in less than 2sec. If you're using any viper system especially those old models, this is a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it works excellent will recommend for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price snd exceptional products, exceptional customer service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade!!! Worth every penny to have your peace of mind when you want it at the touch of your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal. no problems with the material so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car starter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. It is exactly what we were looking for in a car starter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appointment is on Sunday.NO review available to discuss.

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 2 out of 5 stars

    Viper

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great to have when it worked. I had to return it because 2 of them stopped working and viper couldn’t figure out what happened.

    I would recommend this to a friend