Customer Ratings & Reviews
- Model:
- SB36312-G6
- SKU:
- 6345760
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the 3.1.2-Channel Soundbar System's sound quality, especially when Dolby Atmos is running. They appreciate the easy setup, compact size, and beautiful design. However, some customers have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
Too much bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No happy with this purchase the bass is to high everything is boom boom boom especially comercials wish I could return but with the virus and all don't want to risk my health
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback. Our Sound Bar systems are designed to give you a realistic theater experience. If the bass is too high you can adjust it through the SmartCast Mobile App or by using the remote that came with your Atmos Sound Bar System. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar. Please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’.
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar would sometimes not turn on and would require me to unplug it and plug it back in for it to work again. Returned for a refund.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it two days and returned it.didn’t wanna stream music the sound kept dropping wasn’t worth the headache
No, I would not recommend this to a friend- Pros mentioned:Bass, Center speaker
I like it, but a little leary of vizio software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First impression was very happy with the vizio app. The remote it comes with is useless. I am not sure why they include it. You will never use it. The app however allows you to control the EQ. The best feature is the center speaker. Every sound system has low dialog and overly loud effects. This soundbar has the option to do volume leveling. But better is the center speaker and the ability to crank that up through the app. It makes the dialog as loud and clear as you could want. I found I needed to try different profiles. Movie, Music, or Direct. Direct seems better in some cases. The sub-woofer can go under the couch, which us a plus because I wanted a simple system, not a bunch of speakers. You can hear the upward facing speakers very clearly when you run the onboard sound test, but you aren't going to get a true atmos effect. It's subtle, but you can't expect much more than that. Any sound bar with atmos lacking multiple speakers is going to be a subtle effect. I have hated Vizio since I tried their TVs and the TV would crash like a stupid computer, because they are heavily software based. One time so far the speaker would not play, and the only way to fix it was to unplug it. So I'm keeping an eye on the reliability. I like the product, but if it's going to crash, that is unacceptable. The odd part is this was just priced for approx $269 and now it's over 400.
I would recommend this to a friend - Cons mentioned:Connectivity
Annoying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is great when it works. My issue is that the soundbar will decide not to work. Being that the bar is connected to my tv through an ARC to Arc connection this is highly frustrating. The only fix I have figured out is to try and reset the soundbar and tv and hope they talk better together. I’m currently looking for a different soundbar. Shouldn’t have went with a Vizio.
No, I would not recommend this to a friend