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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 5.1.2-Channel M-Series Premium Sound Bar's exceptional sound quality, encompassing Dolby Atmos support and impressive bass. Many found setup and ease of use to be straightforward, while also praising the value for the price. However, some users experienced difficulties with the remote control and connectivity, and a few reported challenges with eARC functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,064 reviews
  • Rated 5 out of 5 stars

    Best Atmos Under $500

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for 1 year now and its still great! Atmos doesn't blow you away but for the price its the best bang for your buck Under $500.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Vizio app controls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it can’t be used via the Vizio app like the older model it replaced. Other than that so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Vizio M series 5.1.2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought vizio n series 5.1.2 I think it’s good sound bar But buy when it’s on sale otherwise 499 is not worth it

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello BISHAl, so glad to hear you are enjoying your VIZIO sound bar! I can’t help noticing you left a positive review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.   VIZIO

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great when working properly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Input selection is slow. Audio lip sync issues. But the sound is good for the price once everything is adjusted.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello ClumzyOne, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    C+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C+. Not the greatest sound out of the sound bar. It can be hard to hear. Surround sound is good for movies. Nothing wowing.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    This is a great soundbar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar! Nice deep lows and clean & crisp highs. Incredibly easy to setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system is great. Ithere is no lag and I haven't faced connection loss. I wish Vizio added the app support as they do it on more economical sound bars than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have last year’s top of the Vizio sound bar and we love it. This was for my son’s first apartment and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good for a small room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nifty sound bar for the price it’s not great by any means or in any way but for your room maybe it’s better. Don’t recommend for a living room she’ll out the extra money for like a jbl 9.2 or the Samsung 9.2

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Intermittent functionality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great when they work, but the arc connection is hit or miss at best. Sound will cut out frequently with sound actually coming out of the speakers maybe 2 times out of 10. Old Vizio soundbar works just fine but this one is just struggling to keep up

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Lesh, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 4 out of 5 stars

    Vizio soundbar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand soundbar, just doesn't seem as loud as my old Vizio soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Frustrating....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So don't get me wrong, the sound this system provides is really good. Especially when you're watching a movie through a streaming service, the surround sound is great. The problem is the sound bar keeps dropping the inputs. The HDMI-eARC completely stopped working so I switched to the optical output. When I turn the TV on the sound bar no longer turns on automatically so I have to use the remote to turn that on as well. When you switch from TV to a streaming service on occasion the sound bar will drop the connection so you have to tell it to reconnect to the optical output. And naturally this all started happening after the return period expired. The most frustrating piece of electronics I've ever owned.....

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello George, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i needed still holding up years later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one I’ve had. Still figuring it out. Lol I’m happy with the sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound. Value for money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Only con I noticed is it sometimes need power reset to switch the input source. It doesn’t automatically switch based on active input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it. Good value and sounds awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much bad about this system. Very happy with the purchase. If you do buy it, update the firmware with a USB thumb drive. Anything I would complain about was fixed with the update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with an LG C1 Oled tv and a Windows PC. Any problems I've had were because it's a little tricky to setup with Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price/performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best entry level sound bar for beginners that know what they want and need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound for price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to set up on older tv's. Newer tv's work perfect. Don't forget to update firmware.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Had potential but too many firmware issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to pair with my Vizio p65q9-H1 tv and XSX. Unfortunately it seemed like there were handshake issues when changing inputs on when games/videos switched to HDR10 or Dolby vision. Lip sync was off when streaming YouTube from XSX but not when streamed from the onboard TV apps. Sounded great but too many issues for me to keep.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Jayroke, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. From your description of the issue, it sounds likes a connection or settings that need to be adjusted. If you haven't returned the sound bar yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

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