Customer Ratings & Reviews
- Model:
- M512a-H6
- SKU:
- 6446231
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 5.1.2-Channel M-Series Premium Sound Bar's exceptional sound quality, encompassing Dolby Atmos support and impressive bass. Many found setup and ease of use to be straightforward, while also praising the value for the price. However, some users experienced difficulties with the remote control and connectivity, and a few reported challenges with eARC functionality.
This summary was generated by AI based on customer reviews.
Satellite speaker stopped working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satellite speakers stopped working after a couple months. Updated firmware, tested all the connections, bought new RCA cables. They just stopped working The subwoofer is limited in how long the bass can be turned down. It's an issue if you live in an apartment. So i have my subwoofer on a bookshelf with a towel under it and it is still loud
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello buysomethingelse, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Great sounding soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as advertised. I highly recommend this item.
I would recommend this to a friendAwesome sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and simple set up. Vizio has always been great
I would recommend this to a friendDisappointing sound quality.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed by the sound quality. Spent several hours trying different settings, speaker positioning. Was unable to reach decent sound quality despite the premium price
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Nicolas, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
- Pros mentioned:Sound quality
Good sound, bad QAQC and quirky firmware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sound great, but the sound bar has a few issues. Mainly, the right side of the soundbar would buzz loudly, even when it was off. I had connected it to my pc and passed through to my TV. But annoyingly, whenever the TV would turn the sound bar via CEC, i would have to manually select my last input (would never default to last selected source). Ither than that it sounds great!
I would recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear that you're experiencing a buzzing effect. Have you tried connecting the sound bar with a different cable? While it's possible that there's a problem with the sound bar, cords/cables with frayed ends can also cause audio crackling. If you'd like any assistance, you can reach out to our customer service team by visiting support.vizio.com and clicking on 'Contact Us'.
DO NOT BUY, PURE JUNK
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible soundbar. DO NOT BUY. I had high expectations based on other reviews and was sadly disappointed. I had to get a full replacement unit after only two months of use. I was ok with that and figured the replacement would right the issues. However, it did not. The sound quality is poor, the volume has to be cranked to 70-80% for descent sound, the sound bar loses connection to the input source constantly and it doesn't turn on/off with the tv. I have a $150 samsung soundbar that is 10 years old and far superior to this piece of junk.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JIMK, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Entertainment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I purchased it for. Pleased so far!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again. ……………………………………………………………….……..….….
I would recommend this to a friendPLEASE READ BEFORE BUYING - GOOD LUCK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORST SERVICE I have received till date. Please read this before buying. I initially received a damaged product from Best-Buy which had the following issues: 1. Packaging was damaged on the sides, product was not perfectly placed in the package. 2. The sound bar did not start on connecting to a power source. 3. The installation guide was missing in the package. When I reached out to Best-buy which took me some time to get a live agent on chat, I got a replacement order scheduled. Next day, the replacement scheduled order was cancelled by Best Buy WITHOUT ANY EXPLANATION. Now they expect me to carry that huge package to an UPS store for it to be returned wasting my time and resources for a refund. What a joke! Addition: I spoke to another representative to request for a replacement order and not the produce price has increased by $100 since the a discount deal is no longer available. All this after wasting more than a couple hours.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Connection issue with Sony Bravia TVs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar disconnects a lot. I have Sony Bravia A80J and this soundbar often lose the connection with the tv. In the end had to restart the tv.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello p5yCh05a1nT, thank you for taking time to leave us your feedback. I am sorry to hear that your TV was having an issue with connections, but I am happy to hear that you were able to resolve it by restarting the TV. If you have any questions or need any assistance with your VIZIO sound bar, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Should have listened to the warnings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good when it works...audio from HDMI in completely stops working once the system is powered off for a bit. Purchased yesterday and has happened 100% of the time. Switching apps in the Nvidia Shield causes cracking/popping noises. Was hoping all the horror stories were exaggerated and went against my better judgement to buy Vizio. Looks like they were right...will be returning immedately
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Veenp, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the sound bar yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
- Pros mentioned:Sound quality
Perfect over perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound bar for any side tv. Love the sound quality. It’s like seating in a theater. A must buy for enhancement to your home theater.
I would recommend this to a friend Some channels sound muffled.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some channels sound muffled. Some channels OK but the 5,1.2 VIZIO sound bar I previously had never showed this problem.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Sound quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound system. This is good for a home theater without breaking the bank. You get uppers, lefty, righty, and centrally sound.
I would recommend this to a friend - Pros mentioned:Ease of use
Tv sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar works great! Hooked right up with my Vizio tv. Love how I can change the sound with remote for different programs!
I would recommend this to a friend Enhances Background sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar seemed to enhance background sounds. Not something we wanted when watching a movie on tv where we are trying to understand the words being spoken.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Duck, thank you for taking time to leave us your feedback today. When looking to get better dialogue from the sound bar, there are a few settings and adjustments that can help. The dialogue typically comes from the center speaker of the sound bar when the person speaking is centered on screen. The Center and Dialogue settings would be the first settings I would suggest to adjust. There is also a TruVol setting, this will help to balance out the volume and help prevent sudden jumps typically found when going to a commercial and then back to the show you are enjoying. Another setting that might be helpful as well would be the EQ. If you need any help, please don't hesitate to go to support.VIZIO.com and click on ‘Contact Us’. Our customer support team would love to help you dial in the sound bar to your preference
Average system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 surround speakers are not Bluetooth and the wiring is a problem in my home.
No, I would not recommend this to a friendUnderpowered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sun woofer is underpowered. Would recommend going for a more powerful system instead
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
Great sound with one big flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound however it has one problem it’s not very good when watching a movie! Specifically the dialogue cannot be heard unless the volume is way up and this causes any background music or sound to be ear splitting. I have contacted Vizio several times and while they are very helpful the issue hasn’t been resolved and they now suggest return the sound bar for repair.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
- Pros mentioned:Sound quality
Lots of power, lack of functionality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful soundbar, however the audio delay was impossible to get right with a Samsung Q80T qled.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kia20, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Typically, a lip sync issue can be narrowed down with troubleshooting. If the lip sync is off while watching content on your favorite apps, that indicates that we would want to troubleshoot network connections. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
