Customer Ratings & Reviews
- Model:
- M512a-H6
- SKU:
- 6446231
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 5.1.2-Channel M-Series Premium Sound Bar's exceptional sound quality, encompassing Dolby Atmos support and impressive bass. Many found setup and ease of use to be straightforward, while also praising the value for the price. However, some users experienced difficulties with the remote control and connectivity, and a few reported challenges with eARC functionality.
This summary was generated by AI based on customer reviews.
Bad shipping experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience, they shipped and left the sound system on my porch that isn’t cover in a puddle, while pouring rain. Then they schedule me for a replacement and cancel it. Never relying on best buy to ship something.
I would recommend this to a friendBrand response from VIZIO
Posted .We truly apologize for the inconvenience you've experienced with the delivery of your product. We're here to ensure that everything gets sorted out for you as smoothly as possible. Once your delivery concerns are resolved, should you have any questions or need further support with your product, we're just a click away!
Please feel free to visit our support page at support.VIZIO.com and click on the 'Contact Us' option for personalized assistance. Alternatively, for immediate help at your fingertips, you can download the VIZIO Mobile app. Once you have the app, simply tap on "Support" followed by "Contact Us" to get in touch with our dedicated support team.
For me a waist of money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I bought it. Lacks any real depth of sound. Not as good sounding as my previous $150 sound bar. Voices only heard clearly when on the movie setting. Would have returned and purchased a better one, but didn't have a chance to set up right away so missed the 15 day return they told me I had.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DRK1, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
No sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for about a week then I had no sound at all Geek squad came out and fixed it. The very nextday the sound was gone again no sound after two weeks. geek squad came out looked at it and told me I had to take it back to the store that I bought it from. When I did they told me it would take 3 to 4 weeks.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I try this out and did not like the way the subwoofer lost its powered to perform.i have both 2.1 m series and v series subwoofer sounds great but try both m and v series 5.1 and m series that had had more speakers.did not preform even when adjusting settings in the the control.I guess it’s personal preference.but it did not do the job for me.
I would recommend this to a friendBrand response from VIZIO
Posted .Thanks for your evaluation. If you have any suggestions or if you are facing any problems, please contact us at https://support.vizio.com/s/contact-us. We will try our best to help you out.
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 3rd attempt for Vizio. I bought two other that I was not happy with decided to upgrade to this sound bar and was treated to yet another lack luster performance. If I was forced to settle with this sound bar then it’s be whatever. I’d keep it for a few years and then go with a different brand once I’m ready to upgrade.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello CesarPunski, sorry to hear that you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Great surround sound experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for first time audio system experience, though customization options can be daunting since there's no auto calibration feature
I would recommend this to a friendNever worked just right
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to use with our Sony X90J and it has never really worked just right. Sometimes it doesn't power on with the tv and sometimes I have to switch inputs until it finally connects to HDMI EARC. I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello RickyH, sorry to hear that you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Vizio not working.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after a week. The rear speakers barely or never work. Called vizio support finally got them to send me a replacement after many back n forth. Replacement will be used though i was told.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BestBuytobi, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Soundbar Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar was easy to install. Too much bass on the default settings.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Ron58, so glad to hear you are enjoying your VIZIO! I can’t help noticing you left a positive review but gave a lower star rating. Were you able to get the bass adjusted to your preference? If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
Its good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not an audiophile but i still can tell between a quality product and a garbage one. Everytjing works
I would recommend this to a friendPass on this
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last a full year. Thank goodness I bought the protection on it. It was unfixable. The System would not play the sound majority of the time.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Timmmmy, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
- Cons mentioned:Remote control
Great for Atmos; Terrible for anything else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar sounds great for Atmos content but any other content (even 5.1 surround input) sounds incredibly tinny and treble heavy. Turning off the Atmos height speakers helps but that defeats the entire point of the soundbar's features. The soundbar has only can be configured via the tiny screen on the remote so changing settings is difficult and there was no way to assign presets to different input modes.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.
Good soundar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in most of the aspects . But volume seems to be low .
I would recommend this to a friendWhispering tin can
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is pathetic... sounds like a tin can. VERY little base. The satelite speakers dont get louder than a whisper. I dont understand how "professionals" review this so highly. Its trash.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. Thanks!
Surprisingly lack of quality control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and returned twice. Left rear speaker consistently has audible cracking which was surprising given the reviews of this soundbar and my last experience with Vizio hardware. After returning the first to try again and experiencing the same issue, I'm pretty disappointed in the quality of current Vizio hardware.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .There is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here: [Replace with applicable link from below] If you have any questions or need assistance feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
V51 https://support.vizio.com/s/article/V51-H6-Firmware-Information?language=en_US
SB36512-F6, SB46312-F6, SB46514-F6, SB36312-G6
SB36514-G6 https://support.vizio.com/s/article/Firmware-Information-3118?language=en_US
Elevate - https://support.vizio.com/s/article/Firmware-Information-3119?language=en_US
M21d - https://support.vizio.com/s/article/M21d-H8-M21d-H8R-Firmware-Information?language=en_US
V21 - https://support.vizio.com/s/article/V21-H8-V21-H8R-Firmware-Information?language=en_US
SB3241n-H6 - https://support.vizio.com/s/article/SB3241n-H6-Firmware-Information-B?language=en_US
Not for Sony tv’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar looks good but if you have a Sony tv don’t buy. I did and tv could see sound bar but bar would never connect. Tried customer service and that was a joke. Basically was told it was my fault it wasn’t working.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Disappointed, VIZIO sound bars are designed to work with all TV makes and models, you just need a compatible audio connection. Can you give us some additional details about the trouble shooting steps that you have already taken? Sometimes there is a need to adjust settings on both the TV and the sound bar. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase, we are happy that it worked so well, just what we needed’
I would recommend this to a friendPoor quality rear surround speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was not as described with wires worn through. Worked initially, but about 30 days after purchase the rear surround speakers started cutting in and out, eventually they stopped working all together.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello David, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Was it really an excellent open box?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent open box came with a bad subwoofer. Best Buy was willing to take it back. They would charge the original price to me.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to its customers. If you have any specific issues with your VIZIO product, please contact our award-winning technical support team at support.vizio.com or for instant support download the VIZIO Mobile app, click "Support" and "Contact Us".
Ok maybe
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with this unit right out of the package
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello STB1, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
