Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1064 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 5.1.2-Channel M-Series Premium Sound Bar's exceptional sound quality, encompassing Dolby Atmos support and impressive bass. Many found setup and ease of use to be straightforward, while also praising the value for the price. However, some users experienced difficulties with the remote control and connectivity, and a few reported challenges with eARC functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,064 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for an unbelievable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good surround sound at a really unbelievable price point. Look, if you can get your hands on this product, just go for it. You won’t be sorry. Your ears will be so grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great for the price i compared it to the vizio elevate but the elevate is better but worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Subwoofer distortion at high volumes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent sound bar I would definitely buy this over the new M series elevate... This bar is a much better value than the new elevate M series. However when pushed to to upper levels the subwoofer does Distort.. Which for me kind of ruins the whole atmos experience. . Maybe for a smaller room but not for me.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Mark, VIZIO’s Sound Bars are designed to provide premium, room filling audio. I understand that you are experiencing some subwoofer distortion, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues as well. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. I went from a 10yearold 7.1 setup with Paradigm floors and Klipsch surround and this setup is comparable if not better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is a lot better then I thought it would be. Im very happy with this sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellant sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides theatre quality sound, but does cut out when used with roku. Working on a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dolby at a good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my Vizio Atmos sound bar, It works and sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar. The 2 rear speakers make a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from the cheap Samsung sound bar that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround for the price. Easy shipping, very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear Dialogue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite aspect of this purchase is that it allows me to hear dialogue clearly. I no longer have to rewind or turn on the subtitles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and fills my apartment easily. The subwoofer isn't the loudest, but varies on music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad Connection from Soundbar to Subwoofer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this works and connects to the subwoofer, it's a great sound system. This is the 2nd system I have received, the 2nd one came right from Vizio, since I was having the same connection issues. The 2nd one has the same connection issues and does not work well. I have to constantly unplug the HDMI cable to the TV to reset. I turn on and off the subwoofer to connect. I reset the TV to try and get it to work and connect. I have read that the speaker and subwoofer will not work if further than 5 feet apart. I even have a Vizio TV and still does not work correctly. Vizio needs to do some work on this soundbar system, very unreliable and not worth the money.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Headphones, thanks for taking the time to review our product. We frequently release firmware updates to add new features, and improve performance, a recent update for this sound bar specifically addresses some HDMI and CEC capabilities mentioned in your review. You can find this update as well as steps to install it here:

      https://support.vizio.com/s/article/M51a-H6-and-M512a-H6-Firmware-Information?language=en_US

      If you have any questions or need assistance feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
      VIZIO

  • Rated 3 out of 5 stars

    Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after 3 weeks we had to get the Geek squad back to fix it. I also spent 45 minutes on the phone with Vizio on another time to get it working. Tonight it shut off again and took 10 minutes to get it going again. Not sure of the quality of the sound bar.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Mr7212, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you. VIZIO

  • Rated 3 out of 5 stars

    Well not impressed so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent heard it yet, but it comes with no mounting brackets for the surround sound speakers. and has no way of mounting to the television. that being said it does come in a pretty cool shaped box so you got that going for you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but severely lacking product support. Vizio doesn't seem to have the best reputation for support and with a history of bad firmware releases through my experiences which is a driver for this review. Not satisfied with the weak HDMI-ARC support. After hours and days of product support, they have came up empty I won't be going back to Vizio.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello OEO2810, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    When it worked it worked well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar had excellent sound quality when it worked well but it did not work well often. There was a nonstop buzzing sound that would affect my tv. I exchanged for same model and it still is defective. It had been a month since my purchase so Best Buy won’t offer my money back and I am left with a useless soundbar and a wasted 500$

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Sorry to hear that you are experiencing some buzzing audio. Have you tried connecting the sound bar with a different cable? While it's possible that there's a problem with the sound bar, cords or cables with frayed ends can also cause audio crackling. If you'd like any assistance, you can reach out to our customer service team by visiting support.vizio.com and clicking on 'Contact Us'. VIZIO

  • Rated 3 out of 5 stars

    Sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a tendency not to turn on when tv turned on. Need to get up and push on button on sound bar. Haven’t notified store but will do so in near future.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Soundbar, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 3 out of 5 stars

    Vizio 512a H soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub woofer output is very low. To get any effect from the sub woofer the volume need to be very high. The Dolby Atmos speakers are disappointing.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar. VIZIO

Sponsored